Job Purpose
The primary objective of this role is to drive strategic initiatives aimed at enhancing organizational growth and operational efficiency. This position requires a forward-thinking professional capable of analyzing market trends, identifying opportunities, and implementing data-driven solutions to achieve long-term success. Key responsibilities include overseeing cross-functional projects, fostering collaboration among teams, and ensuring alignment with company objectives. The ideal candidate must possess strong leadership qualities, exceptional problem-solving skills, and the ability to adapt to dynamic business environments. A proven track record in a similar capacity, along with expertise in [specific industry/field, if applicable], is essential. Additionally, the role demands proficiency in [mention any required tools, software, or methodologies], as well as excellent communication and stakeholder management abilities.
The successful candidate will be tasked with discovering new business prospects and expanding the company’s reach across all Branch Banking sectors through the branch network. Additionally, they will play a key role in evaluating and establishing strategic partnerships that generate valuable business opportunities within branches while offering administrative assistance to departmental headquarters initiatives.
Oversee a comprehensive range of duties encompassing the planning, coordination, and execution of core operational functions to ensure seamless workflow continuity. Manage daily activities with precision while aligning processes to meet strategic objectives, fostering collaboration across departments to drive efficiency and performance. Develop and implement robust policies, procedures, and best practices to enhance productivity, mitigate risks, and uphold compliance with regulatory standards. Serve as a pivotal liaison between leadership and teams, facilitating clear communication to resolve issues, streamline decision-making, and support organizational growth. Additionally, analyze performance metrics to identify trends, optimize resource allocation, and recommend data-driven improvements that elevate overall operational effectiveness.
We are seeking a dynamic Business Development professional to identify and pursue new market opportunities, fostering growth through strategic partnerships and innovative solutions. The ideal candidate will have a proven track record of driving revenue expansion, cultivating client relationships, and executing effective business strategies. Responsibilities include conducting market research, negotiating deals, and collaborating with cross-functional teams to achieve organizational objectives. A bachelor’s degree in business, marketing, or a related field is required, along with 5+ years of relevant experience in sales, business development, or a similar role. Strong communication, analytical, and negotiation skills are essential for success in this position.
The incumbent will oversee ongoing activities and compile comprehensive reports to track progress, performance metrics, and key developments. This role involves systematically collecting data, analyzing trends, and ensuring accuracy in all documentation. Responsibilities include preparing detailed summaries, identifying areas for improvement, and presenting findings to stakeholders in a clear, concise manner. Strong attention to detail, analytical skills, and proficiency in reporting tools are essential for success in this position.
We gather, analyze, and interpret market data to identify trends, opportunities, and competitive insights that inform strategic decision-making. This role requires a keen analytical mind, proficiency in data analysis tools, and the ability to translate complex findings into actionable recommendations. Key responsibilities include monitoring industry developments, assessing market dynamics, and collaborating with cross-functional teams to align business strategies with market demands. Strong communication skills are essential to present insights effectively to stakeholders at all levels.
The incumbent will be responsible for overseeing and managing the organization’s risk management framework and ensuring adherence to all relevant regulatory and compliance standards. This role involves identifying, assessing, and mitigating potential risks while maintaining robust internal controls and policies. Additionally, the position requires monitoring regulatory changes, conducting audits, and providing guidance to senior management on compliance obligations. Strong analytical skills, attention to detail, and the ability to interpret complex regulations are essential for success in this role.
We seek a proactive Business Development professional to drive growth and expand our market presence. In this role, you will identify and pursue new business opportunities, forge and maintain key client relationships, and negotiate deals to enhance revenue streams. Responsibilities include conducting market research to assess industry trends, developing strategic partnerships, and collaborating with cross-functional teams to align business objectives. The ideal candidate will possess a proven track record in sales or business development, exceptional communication skills, and the ability to thrive in a fast-paced environment. A bachelor’s degree in business, marketing, or a related field is preferred, along with relevant experience in a similar capacity.
By driving the expansion of current and prospective client partnerships, the role focuses on the proactive introduction of innovative products and value-added enhancements to maximize revenue streams.
Proactively promote and expand Branch Banking and Partnership products to both current and potential clients within the branch territory.
Perform ongoing market research and competitor analysis to uncover emerging business opportunities.
Responsible for cultivating and maintaining strong connections with high-value clients, strategically expanding their engagement by introducing a minimum of five additional products to capture a greater share of their spending.
To ensure a thorough grasp of customers’ business strategies, financial forecasts, and support needs within the branch, you will maintain a comprehensive understanding of these areas.
The incumbent will be responsible for tracking performance metrics, compiling data, and generating comprehensive reports to ensure accurate and timely insights for stakeholders. This role involves the systematic observation of key indicators, the analysis of trends, and the preparation of detailed documentation to support decision-making processes. Proficiency in data visualization tools, strong analytical skills, and meticulous attention to detail are essential requirements for this position. The selected candidate will collaborate with cross-functional teams to deliver actionable insights and maintain rigorous standards in reporting accuracy and completeness.
Oversee the operational performance of Branch Banking and strategic partnerships, ensuring strict adherence to the mutually agreed-upon lending terms and conditions.
Prepare regular performance assessments and progress reports for senior management regarding Branch Banking operations and partnership initiatives to support informed decision-making.
Prepare comprehensive call reports for all facilities on a consistent basis to bolster our Monitoring & Evaluation processes.
We gather, analyze, and interpret data on market trends, competitive dynamics, and customer behaviors to provide strategic insights. This role requires a keen understanding of data analysis techniques, proficiency in market research tools, and the ability to translate complex findings into actionable recommendations. Key responsibilities include monitoring industry developments, evaluating competitor strategies, and assessing consumer preferences to identify opportunities and mitigate risks. Strong analytical skills, attention to detail, and excellent communication abilities are essential for effectively presenting insights to stakeholders and influencing decision-making processes.
Conduct comprehensive assessments to determine capacity-building requirements and propose targeted support initiatives for microfinance partners.
Deliver expert technical guidance and training to Branches and partnerships to address and enhance areas requiring improvement.
Evaluates, monitors, and mitigates organizational risks while ensuring adherence to regulatory standards and internal policies. Develops, implements, and maintains risk management frameworks and compliance programs to safeguard company assets and stakeholders. Conducts audits, assessments, and investigations to identify potential risks and compliance gaps. Collaborates with cross-functional teams to foster a culture of risk awareness and ethical conduct. Keeps abreast of evolving regulatory requirements and industry best practices to proactively address emerging risks. Reports findings and recommendations to senior management and regulatory bodies as required.
To guarantee that every customer onboarded to the bank satisfies the established minimum requirements and undergoes thorough screening in accordance with the institution’s Anti-Money Laundering (AML), Counter-Terrorism Financing (CFT), and Counter-Proliferation Financing (CPF) guidelines, and to promptly escalate any accounts that raise suspicion.
Continuously assess customer transactions in relation to their established profile while meticulously recording the rationale and intent behind all intricate, abnormal, or high-value transactions, as well as any irregular transaction patterns that lack a discernible economic or lawful justification.
Ensure customer accounts align with their intended use, such as preventing the creation of standard current accounts for minors unless specifically designated for that purpose.
Before onboarding a new customer, verify that the prospective client has undergone proper screening, the account opening form has been fully completed, and all necessary documentation—consistent with the account opening policy—has been secured.
Verify the identity of customers by examining the documentation provided to open an account and the transactions executed throughout their engagement with the company.
Ensure that all transaction forms are completed in full and undergo thorough review. If any information provided appears unreasonable, a Suspicious Transaction Report must be filed promptly according to established procedures, including the rationale behind the suspicion.
You are tasked with promptly notifying the Money Laundering Reporting Officer (MRO) of any suspicious transactions or activities detected in customer accounts. All irregular activities, questionable accounts, or attempted transactions must be thoroughly examined and reported to the compliance team without delay, ensuring a well-documented rationale for the suspicion.
Identify high-risk accounts, including Politically Exposed Persons (Peps), both during the account opening process and throughout transaction execution, recognizing the evolving nature of these accounts. Escalate the details of any identified high-risk customers or PEP/PEP-related individuals to senior management for approval. Verify that these accounts possess all necessary documentation, such as current annual Enhanced Due Diligence (EDD) reports, are appropriately flagged as high risk in the system, and include a clear rationale for the high-risk designation.
Review customer profiles within the portfolio to promptly identify those needing updates, then verify and maintain the accuracy of these updates in the system.
Ensure Ultimate Beneficial Owner (UBO) information is collected and documented in Anti-Money Laundering (AML) Onboarding Documents (AIDS) and integrated into core banking systems during account opening and throughout the entirety of the customer lifecycle.
Ensure the system captures comprehensive and precise data while classifying customers accurately according to the bank’s customer categorization policy, designating them as high, medium, or low risk. Additionally, promptly conduct KYC updates for clients across all risk categories in compliance with regulatory mandates.
Ensure all transactions are accompanied by complete details and necessary supporting documentation and authorizations, as applicable. If any provided information appears unreasonable, promptly file a suspicious transaction report in accordance with established procedures, clearly stating the rationale for suspicion.
Exercises full decision-making authority in overseeing operational strategies, resource allocation, and critical business initiatives to ensure alignment with organizational objectives and sustainable growth. Holds responsibility for evaluating complex business scenarios, mitigating risks, and implementing decisive actions that drive efficiency and profitability. Maintains accountability for the outcomes of all decisions made, ensuring they adhere to regulatory compliance, ethical standards, and company policies while fostering a culture of accountability and transparency throughout the organization.
The Regional Manager undertakes routine client visits to evaluate business needs, assess held or offered assets and securities, and gather pertinent financial documentation to facilitate client borrowing requests and provide recommendations for review by approving authorities.
The Regional Manager is responsible for overseeing the evaluation and renewal of existing portfolio-managed relationships for banking facilities and any associated banking service requirements, subsequently providing recommendations to the approving authorities for their consideration.
Processing ad-hoc, supplemental, or new requests, as well as excesses within managed portfolios, and formulating recommendations for review by designated approving authorities.
Holds a Bachelor’s degree in a relevant discipline from an accredited institution, with a minimum of a 3.0 GPA. Advanced degrees or certifications are advantageous, particularly in fields such as Education, Business Administration, or related areas. Demonstrates a commitment to ongoing professional development through workshops, courses, or industry conferences.
A relevant business discipline, such as business administration or finance, is required, along with a university degree or higher.
A master’s degree is highly beneficial for this role.
We seek a candidate with a proven track record in a relevant field, demonstrating at least [X] years of hands-on experience in [specific industry or role]. The ideal applicant will have successfully managed [key responsibilities or projects], showcasing expertise in [specific skills or tools]. Familiarity with [relevant processes or methodologies] is essential, along with the ability to [specific competency, e.g., lead cross-functional teams or optimize operational efficiency]. Prior experience in [industry-specific context, if applicable] is highly desirable, as is a strong understanding of [relevant regulations, technologies, or best practices]. Proficiency in [specific software, programming languages, or industry standards] is required to ensure seamless integration into existing workflows.
A minimum of five years of experience as a Branch Manager within a large branch is essential, while prior roles such as Sales Manager or Team Leader would be particularly beneficial.
With a minimum of two years of demonstrated leadership in a Regional Manager role, the ideal candidate will bring proven expertise in overseeing operations across multiple locations.
Currently employed within the financial sector.
A strong understanding of Business Banking/SME products, services, and processes, complemented by hands-on experience in retail banking branch operations, is essential.
We seek a candidate possessing a robust blend of technical proficiency and interpersonal capabilities, with a strong emphasis on expertise in [specific skill, e.g., data analysis, project management, or software development]. The ideal applicant will demonstrate exceptional problem-solving acumen, adaptability in dynamic environments, and a commitment to continuous learning to stay abreast of industry advancements. Key competencies include [list relevant skills, e.g., stakeholder communication, analytical reasoning, or proficiency in relevant tools/software]. Additionally, the role demands meticulous attention to detail, collaborative teamwork, and the ability to drive initiatives with precision and efficiency. Prior experience in [specific industry, function, or task] is highly advantageous, along with a proven track record of delivering measurable outcomes in [relevant area]. Strong organizational and time-management skills are essential to meet deadlines while maintaining high standards of quality.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Outstanding abilities in delivering compelling and polished business presentations, with a keen focus on clarity, engagement, and impact.
Proficient in conducting thorough financial analysis with a keen eye for detail and accuracy.
Proven ability to analyze complex situations and make sound, timely decisions is essential for this role. Candidates must demonstrate strong critical thinking and problem-solving capabilities to navigate challenges effectively.
Proficient in credit analysis, legal frameworks—particularly conveyancing—and lending practices, with a strong understanding of their interrelated dynamics.
Proficient in banking operations and regulatory frameworks, particularly Banking Law, is essential.
Possess a comprehensive knowledge of the Banking Act, Central Bank of Kenya prudential guidelines, and credit policies.
Exceptional proficiency in negotiation and networking is essential, along with a proven ability to cultivate and maintain strategic professional relationships.
Consistently demonstrated a strong aptitude for driving business growth and expanding market reach.
Exceptional proficiency in innovative and creative problem-solving approaches is essential.
Obtain a recognized professional certification relevant to your field to validate your expertise and enhance career advancement opportunities. This credential typically requires completing a structured educational program, passing a comprehensive examination, and adhering to ongoing continuing education requirements to maintain active status. Employers often prioritize candidates with such certifications, as they demonstrate a commitment to professional growth, adherence to industry standards, and a mastery of specialized knowledge and skills.
A diploma in banking from AKIN or an equivalent qualification would be considered a strong asset for this role.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
