ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This role offers a unique chance to collaborate closely with entrepreneur clients within Komodo communities. Serving as a key member of the Business Growth Services team, the position plays a pivotal role in empowering Kenyan micro and small entrepreneurs, fostering economic vitality and sustainable community development.
The role encompasses a comprehensive set of duties, including:
Our role involves dedicating 10% of efforts to client mobilization initiatives, ensuring seamless engagement and proactive outreach to maintain strong client relationships and drive project momentum.
Identify and enroll qualified entrepreneurs who meet the specified program criteria.
Provide community participants with detailed program information and verify that all communications have been successfully received.
As an Ambassador, you will serve as the face of Komodo, engaging with established community networks and structures. This role involves fostering strong relationships and representing the organization’s mission within these existing frameworks.
Provide guidance to ensure participants align with the organization’s cultural values and the established businesses within the community.
To inform Inkomoko leadership of any obstacles encountered by participants throughout the program execution.
We are seeking a candidate to dedicate 40% of their time to delivering comprehensive training programs. This role involves developing and implementing instructional materials, conducting workshops, and evaluating training effectiveness. The ideal applicant must possess strong communication skills, a deep understanding of adult learning principles, and proficiency in designing engaging, results-driven training sessions. Additionally, experience in creating assessments and providing constructive feedback is essential.
The program administrator must guarantee that every participant receives timely information and actively attends all scheduled training sessions.
Responsibilities include coordinating all training logistics, such as preparing and distributing training materials, arranging the training venue, tracking attendance records, and ensuring the session begins promptly.
Deliver training sessions utilizing Inkomoko’s standardized training materials in Somali, Kiswahili, and English.
Evaluate existing training modules and provide recommendations to the Senior Trainer regarding required updates or modifications.
All training programs must be completed within the designated timeframe and allocated budget.
Business Consulting & Client Relationship Management (40%)
We seek a seasoned professional to drive business growth through strategic consulting and cultivate enduring client partnerships. The role involves delivering tailored solutions to enhance client satisfaction and foster long-term collaborations. Key responsibilities include analyzing business challenges, developing actionable recommendations, and ensuring seamless project execution. Additionally, the position requires maintaining open communication channels with clients, addressing their needs proactively, and aligning offerings with their evolving objectives. Proficiency in stakeholder management and a results-driven approach are essential to success in this dynamic environment.
The entrepreneurs undergo a structured intake process, commencing with baseline monitoring and evaluation (M&E) and followed by systematic tracking within our electronic system.
Monthly site visits are conducted to evaluate business requirements and identify growth opportunities.
Prepare comprehensive cash flow statements and perform detailed profitability analyses in collaboration with clients to assess financial performance and guide strategic decision-making.
Offer strategic, evidence-based guidance to assist clients in achieving their goals, or in reevaluating those goals to enhance long-term sustainability and profitability.
Regular site visits are conducted to deliver immediate advisory support, addressing evolving business needs and driving growth opportunities.
We facilitate client connections to Inkomoko’s additional services, such as professional training programs and financial resource access.
Maintain accurate and up-to-date records of clients’ business information at all times.
Assist investment colleagues by facilitating the preparation of investment applications, conducting thorough due diligence, and managing clients’ credit payments.
COMMUNITY ACTIVITIES COORDINATION AND ADMINISTRATION (10%)
This role involves overseeing 10% of responsibilities related to organizing and managing community engagement initiatives. Key duties include planning, promoting, and executing events, as well as handling logistical and administrative tasks to ensure seamless operations. Strong organizational and communication skills are essential to collaborate effectively with stakeholders, volunteers, and participants. The position requires meticulous attention to detail, the ability to multitask under deadlines, and a proactive approach to fostering community involvement. Prior experience in event coordination or a related field is preferred, along with proficiency in relevant software tools for scheduling, communication, and reporting.
Foster collaborative relationships with all partners and local authorities within the Lower region to ensure effective cooperation and alignment with organizational objectives.
Compile and submit weekly and monthly reports punctually in accordance with established deadlines.
Represent Inkomoko’s interests and initiatives in the Lower region with professionalism and dedication. Serve as the primary liaison between Komodo and local stakeholders, ensuring effective communication and collaboration. Promote Inkomoko’s programs and services to support entrepreneurs and businesses in the area, fostering sustainable growth and development. Maintain a strong presence in the community to build trust and enhance Inkomoko’s reputation.
Collaborate effectively with the Senior Business Development Advisor and Business Development Manager in planning and executing community initiatives.
Provide support to Inkomoko staff in managing all internal and external communications conducted within the country.
Ensure that all community activities are executed promptly and efficiently.
Provide support to the Monitoring and Evaluation team by participating in surveys and data collection activities in Lower.
Deliver comprehensive administrative assistance as required to ensure efficient office operations and support for all staff members.
Execute any additional tasks as directed by management.
Requirements
WHO WE ARE LOOKING FOR
Proficiency in digital tools is essential, particularly in utilizing Microsoft Office applications, including Excel and PowerPoint.
Proven ability to establish and nurture strong interpersonal connections through mentoring, attentive communication, and emotional support, fostering environments of mutual respect and reliability.
Seeking a highly proficient communicator capable of engaging diverse audiences fluently in English, Swahili, and Turkana, with exceptional command of these languages strongly preferred.
Individuals should possess a fundamental comprehension of and enthusiasm for micro and small enterprises.
Demonstrate a proactive mindset, strong self-motivation, and the ability to adapt and grow quickly in dynamic environments.
Proven expertise in finance and accounting, coupled with a comprehensive understanding of Kenya’s business financial policies.
Adaptable and proficient in achieving objectives within tight deadlines and high-pressure situations.
Effective written and verbal communication skills are required.
Displays resilience, ethical conduct, and strong analytical abilities.
A dynamic and personable individual who thrives in collaborative environments, actively engaging with colleagues and clients to foster strong interpersonal connections. This role demands a high level of enthusiasm and the ability to communicate effectively with diverse groups, ensuring clear and concise interactions in both verbal and written forms.
We seek a candidate who demonstrates unwavering integrity and a strong commitment to professionalism in all aspects of their role. The ideal applicant will exhibit a dedication to ethical conduct, transparent communication, and accountability while maintaining a polished and respectful demeanor in interactions with colleagues, clients, and stakeholders.
Applicants should possess a university degree in Business Administration, Entrepreneurship, or a closely related discipline, or be enrolled in such a program.
Must be based in the respective location.
Proficiency in utilizing a smartphone around the clock is advantageous.
We are seeking a dynamic professional with a proven track record in [specific competencies, e.g., “strategic leadership, cross-functional collaboration, and data-driven decision-making”], as these are essential to excel in this role. The ideal candidate will demonstrate expertise in [relevant skills, e.g., “project management, stakeholder engagement, and process optimization”], showcasing their ability to drive results in a fast-paced environment. Proficiency in [specific tools, e.g., “advanced Excel, CRM systems, or industry-specific software”] is highly preferred, along with a strong aptitude for [key soft skills, e.g., “analytical thinking, adaptability, and clear communication”]. This position requires a minimum of [X years] of experience in [relevant field], ensuring the candidate can navigate challenges with confidence and precision.
We are looking for someone who;
Instills Trust by consistently fulfilling commitments, fostering credibility through honest and transparent communication, and demonstrating sincere concern for team members.
Demonstrates Courageous Action by proactively tackling challenging situations with transparency and confidence; exhibits initiative by pursuing innovative opportunities; assumes complete accountability for personal contributions and outcomes.
Seeks out pertinent data and expert opinions as necessary, exercises appropriate judgment within their defined scope, and recognizes when to elevate concerns or solicit further counsel.
Eligibility for a comprehensive benefits package is extended to all employees, including health, dental, and vision insurance, as well as retirement savings plans and paid time off. Additional perks may include flexible work arrangements, professional development opportunities, and wellness programs designed to support work-life balance. The company also offers competitive compensation, employee assistance programs, and potential bonuses based on performance.
WHAT YOU’LL GET
This position offers an exceptional chance to contribute to a rapidly expanding organization with a strong sense of purpose. The compensation package features a favorable work setting alongside highly competitive pay.
A competitive salary is offered, along with the opportunity for a KPI-based bonus.
The position offers a comprehensive benefits package, which includes health insurance coverage, annual leave, a staff savings program, gender-neutral parental leave, and a sabbatical program, among other valuable perks.
Exceptional organizational culture, featuring robust support for professional development and advancement, alongside ample opportunities for career progression.
You’ll collaborate with a skilled, cross-regional team of professionals, fostering a dynamic and innovative work environment.
Demonstrates a capacity to drive meaningful social change while fostering economic advancement.
Qualifications
BA/BSc/HND
