We are seeking a highly motivated individual to join our team in this pivotal role, where you will play a critical part in driving our organizational success. The position demands a strong background in [industry/field], along with proven expertise in [specific skill or responsibility]. You will be responsible for overseeing [key responsibility], while collaborating closely with cross-functional teams to ensure seamless project execution. This role requires exceptional problem-solving abilities, a keen attention to detail, and the capacity to thrive in a fast-paced environment. Additionally, proficiency in [specific tool or software] is essential, and prior experience in [relevant industry or task] is highly desirable.
The position involves expanding the Retail Sales portfolio, optimizing the balance sheet, and strategically leading the sales team to control expenses and enhance overall profitability.
Key accountabilities involve managing and expanding relationships with top-tier clients, ensuring their satisfaction and retention through proactive engagement and tailored solutions. This role requires identifying growth opportunities within existing accounts, driving revenue increases, and collaborating cross-functionally to meet client needs effectively. Additionally, you will be responsible for presenting performance metrics, strategic updates, and action plans to senior leadership, while maintaining a deep understanding of client business objectives and market trends to anticipate future requirements. Strong analytical, communication, and negotiation skills are essential to negotiate contracts, address concerns, and align client goals with organizational capabilities.
Achieve organizational objectives by fostering both customer acquisition and retention across every business segment, including deposits, lending, cards, and non-funded income (NFL) streams.
We are seeking an experienced professional to drive deposit growth initiatives, enhancing our financial institution’s liquidity and customer base through strategic deposit mobilization efforts. The ideal candidate will possess a deep understanding of deposit products and customer engagement techniques, with a proven track record of attracting and retaining depositors. Key responsibilities include designing and implementing targeted marketing campaigns, analyzing market trends to identify opportunities, and collaborating with cross-functional teams to optimize deposit offerings. Additionally, the candidate must meet established performance metrics, maintain strong relationships with branch staff and customers, and ensure compliance with all regulatory requirements while achieving deposit growth targets.
Develop, execute, and track branch-level sales strategies by prioritizing key segments and tailoring solutions to meet distinct customer needs.
Develop and enhance regional sales toolkits, client-facing materials, and training programs to accurately represent the diverse range of target propositions.
Conduct ongoing performance evaluations through daily, weekly, and monthly check-ins with the sales team to maintain high levels of engagement and ensure targets are consistently met.
Cost management and revenue generation are critical financial responsibilities that require strategic planning and meticulous execution to ensure organizational profitability and sustainability. This role involves analyzing financial data, identifying cost-saving opportunities, and implementing strategies to optimize resource allocation. Additionally, it demands a keen understanding of market trends, pricing strategies, and revenue streams to enhance overall financial performance. Strong analytical skills, proficiency in financial software, and the ability to communicate insights effectively are essential for success in this position.
Facilitate the acquisition of low-cost deposits to minimize the expense associated with funding sources.
People management
Effectively establish and oversee robust human resources policies and strategic initiatives, administer a comprehensive succession planning process, and cultivate an environment that nurtures and retains high-potential talent, while maintaining unwavering rigor in performance management practices.
Oversee the sales team by delivering continuous one-on-one coaching and professional development to drive sales performance, enhance member retention, and strengthen member engagement.
The performance of sales staff is evaluated on an ongoing basis, with prompt corrective measures taken as needed.
To foster a high-performing sales team, maintain enthusiasm and drive among staff to achieve peak productivity levels.
Foster a collaborative team environment that strengthens mutual support and drives collective productivity.
Organize, facilitate, or propose suitable training programs for branch staff to ensure they perform their duties with competence and productivity.
Promote adherence to the sales staff’s code of ethics and maintain discipline among team members.
Oversee the planning and implementation of the leave schedule for branch sales personnel.
Establish robust mechanisms to mitigate the risks of mis-selling, misrepresentation, fraud, and ensure strict adherence to customer data confidentiality protocols.
Ensure that the team adheres to all Know Your Customer (KYC) guidelines and procedures while complying with local regulatory requirements and industry best practices.
The team must adhere strictly to all regulatory requirements concerning anti-money laundering measures, with a specific obligation to escalate any suspicious transactions or activities to the designated Unit Money Laundering Prevention Officer without delay.
Seeking a candidate with a Bachelor’s degree in a related field, coupled with at least three years of hands-on experience in a comparable role. Proficiency in pertinent software and tools is essential, along with strong analytical and problem-solving abilities. Exceptional communication skills are required to collaborate effectively with cross-functional teams and stakeholders. The ideal applicant will demonstrate a track record of delivering results, adhering to deadlines, and maintaining a high standard of workmanship.
Holders of a bachelor’s degree or higher in business administration, finance, economics, or a closely related discipline from an accredited university are eligible for consideration.
With a minimum of five years of dedicated experience in sales management within the banking sector, candidates should possess a proven track record of leading high-performing teams and driving revenue growth.
Possess a comprehensive understanding of banking operations, including transactions, compliance, and customer service protocols.
Analytical thinking and problem-solving capabilities are essential for this role. You will leverage these skills to evaluate complex situations, identify innovative solutions, and drive informed decision-making to address challenges effectively.
Display unwavering commitment to integrity and maintain the highest ethical standards in all professional interactions and decision-making processes.
Attentive to details
Qualifications
BA/BSc/HND
Experience Required
5 years
