We are seeking a highly motivated individual to join our team in this pivotal role, where you will play a crucial part in driving our organization’s success. Your primary responsibilities will include executing key initiatives, collaborating with cross-functional teams, and ensuring adherence to company policies and industry standards. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proven track record in [specific industry or field, if applicable]. Additionally, proficiency in [relevant software/tools] and a minimum of [X years] of experience in [related field or role] are required. This position offers an opportunity to contribute to meaningful projects while advancing your career in a dynamic and supportive environment.
Reporting to the Senior ICT Officer, the ICT Intern will acquire practical experience in Information Technology within a fast-paced NGO setting. This internship offers exposure to essential ICT functions, such as user support, systems administration, network monitoring, systems and data management, and ICT security operations. The intern will collaborate closely with the ICT team to participate in daily operations, contribute to active projects, and advance the organization’s mission by maintaining seamless, secure, and dependable ICT services.
Oversee and execute a comprehensive range of duties and responsibilities integral to the role, ensuring alignment with organizational objectives and operational standards. Facilitate cross-functional collaboration to drive project completion, while maintaining adherence to established protocols and performance benchmarks. Analyze workflows to identify opportunities for efficiency improvements, streamline processes, and mitigate potential risks. Provide leadership in guiding teams toward achieving key performance indicators and fostering a culture of accountability and continuous development. Ensure compliance with industry regulations, company policies, and ethical guidelines throughout all operational activities.
Deliver technical support to staff members regarding common software and hardware-related problems.
Provide support for the installation, configuration, and ongoing maintenance of both hardware and software systems to ensure optimal functionality and performance.
Provide assistance with the diagnosis, resolution, and upkeep of network-related issues to ensure optimal performance and reliability.
Conduct follow-up actions on repairs and maintenance of ICT equipment to ensure timely resolution and optimal functionality.
Offer technical assistance with information and communications technology during conferences, seminars, and on-site engagements.
Provide assistance to ICT Security Operations by monitoring potential threats, implementing security policies, supporting audit processes, and maintaining adherence to organizational standards.
Responsibilities include logging and escalating unresolved matters to senior ICT personnel for further review and resolution.
Execute all additional responsibilities as directed by the ICT supervisor, including but not limited to ad hoc tasks and special projects deemed necessary for departmental operations.
Academic and professional credentials essential for consideration include a relevant degree in a pertinent field from an accredited institution, along with a minimum of [X] years of hands-on experience in a comparable role. Candidates must possess specialized expertise in [specific skills or areas], demonstrated through either academic coursework, professional certifications, or prior work experience. Additionally, familiarity with [specific tools, methodologies, or industry standards] is required, as is the ability to adhere to strict compliance and regulatory guidelines. Proficiency in [specific software, languages, or technical proficiencies] is also necessary to perform the role effectively. Strong analytical, problem-solving, and communication skills are imperative, along with the capacity to thrive in a dynamic, collaborative work environment.
Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
Proficiency in utilizing applications on Unix and Windows platforms, in addition to foundational knowledge of networking principles, is required.
Proficient in networking infrastructure, PC maintenance, Microsoft Windows Server administration, Microsoft Active Directory management, desktop operating systems, as well as Cisco routing and switching technologies, alongside voice communication systems.
Exceptional ability to foster meaningful connections and convey information effectively. Demonstrates proficiency in both verbal and written communication with clarity and professionalism.
Demonstrates a proactive approach to acquiring new skills and seamlessly integrating emerging technological advancements into professional practices.
Attention to detail and ability to work in a team environment.
Demonstrates a strong dedication to AGRA’s mission and core values, aligning actions and decisions with its foundational principles and strategic objectives.
Qualifications
BA/BSc/HND
