Job Description
Fairmont the Norfolk presents unparalleled opportunities to deliver exceptional service and craft authentic, locally immersive experiences in prestigious settings. As General Cashier, you will serve as a distinguished ambassador for both the brand and your hotel, overseeing critical financial operations across Front Office, Food & Beverage, and all other departments. Your responsibilities will include managing cash exchange services and handling remittances with precision and professionalism.
Main Duties:
Assigned personnel, accompanied by a witness, will retrieve all remittance envelopes from the drop-safe for both Front Office Clerks and Food & Beverage Clerks, then cross-check them against the Daily Witness Sheet to ensure accuracy.
Working collaboratively with the witness, cash, checks, and credit card vouchers are tallied and cross-referenced against the computerized remittance report details provided by the Front Office Clerks and Food & Beverage Clerks to ensure accuracy.
To compile bank deposits for all checks and cash while maintaining the integrity of cash collections by ensuring they are deposited in full.
To consolidate credit card sales vouchers by each credit card company, reconcile them with the computer-generated totals, and prepare them for daily banking deposit.
Daily updating and month-end maintenance of ongoing transaction details for the Credit Card Company are required.
Daily foreign exchange rates must be procured from banking institutions and promptly entered into the Portfolio Management System (PMS).
To process approved petty cash requests, as authorized by the Cluster Director of Finance, and compile a Summary of Disbursements.
To manage and reconcile the company’s cash accounts, ensuring accurate records of all transactions and balances, and to prepare periodic reconciliations and summaries of the house bank accounts.
To compile the General Cashier’s Daily Report, the incumbent must accurately record all cash collections and other payments received throughout the day, ensuring the report is prepared for review and finalization by both the Income Auditor and the Finance Manager.
To compile cash and foreign exchange control reports as mandated by local regulatory requirements.
To guarantee that cash advances are issued exclusively upon receiving authorization from both the General Manager and the Director of Finance.
When occasion arises, provide assistance in conducting unannounced cash verification procedures.
To collaborate in tracking all drafts submitted to the bank for clearance and coordinate with the Finance Manager regarding any pending items in progress.
To possess an extensive understanding and the ability to oversee, refine, and instruct all assigned duties and responsibilities at the workplace to meet established standards.
As a fully adaptable team member, you will seamlessly transition between various sub-departments within the Accounting & Finance Department or other assigned hotel departments, as directed by the Finance Manager.
To ensure comprehensive knowledge of all services and facilities available at the hotel.
To ensure Front Office Clerks and Food & Beverage Clerks receive the necessary change, anticipating and planning for increased demand during extended weekends or holidays is essential.
Front Office Clerks are responsible for processing reimbursements for any disbursements they have made, commonly referred to as “due backs.”
To ensure the proper custody and support of unclaimed wages.
To support the training of Hermetists in acquiring essential skills—such as detecting counterfeit banknotes, verifying checks, and authenticating credit cards—ensuring they can perform their duties with optimal efficiency.
To support the execution of quarterly, semi-annual, and annual inventories of operational equipment.
Perform any additional reasonable responsibilities as directed by the Finance Manager.
To liaise with the payroll department and external service providers for local pension withholdings, as well as any additional levies mandated by the hotel or local authorities, ensuring prompt submission for payment processing.
To ensure precise and prompt verification of the hotel’s payroll in alignment with established guidelines and standards.
Maintain meticulous Hermetists records essential for computing contributions to diverse local funds.
Seeking a highly skilled professional with a minimum of five years of experience in project management, coupled with a proven ability to lead cross-functional teams to successful project completion. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and proficiency in industry-standard software such as Microsoft Project or similar tools. Responsibilities include overseeing project timelines, allocating resources efficiently, identifying and mitigating risks, and ensuring adherence to budget constraints. Additionally, the role requires exceptional problem-solving capabilities and the capacity to mentor junior team members while fostering a collaborative work environment. A bachelor’s degree in business administration, engineering, or a related field is mandatory, along with relevant certifications such as PMP or PRINCE2 being preferred.
A relevant undergraduate degree in Finance, Accounting, or a closely related discipline is required.
A minimum of two years of experience in a cashier role, ideally within a hotel or hospitality environment, is required.
A strong command of computer systems, encompassing POS software and financial management tools, is required.
Possesses robust mathematical proficiency and demonstrates exceptional accuracy in managing substantial financial amounts.
Accomplishes tasks with meticulous care and precision while maintaining strong organizational capabilities.
Demonstrates a strong understanding of financial regulations and cash handling protocols, ensuring strict adherence to established guidelines and best practices.
Experts in delivering exceptional customer service are sought, with a primary emphasis on ensuring high levels of satisfaction. Candidates must demonstrate a strong commitment to fostering positive client interactions and resolving inquiries efficiently.
Demonstrates a capacity to perform tasks productively and deliver results within specified timeframes, even under demanding conditions.
Proficient in English communication, both written and verbal, with an emphasis on clarity and precision.
Proficiency in foreign currency exchange procedures is required.
The position may require accommodating various shift schedules, including weekends and holidays, as necessary.
Maintains an unwavering commitment to honesty and ethical conduct when managing financial operations, ensuring all transactions are conducted with the highest level of transparency and accountability.
Qualifications
BA/BSc/HND
Experience Required
2 years
