Our primary objective is to outline the essential functions of this position while ensuring alignment with organizational goals. This role demands a candidate with a proven track record in [specific field/industry], supported by relevant educational qualifications and specialized expertise. Key responsibilities include [list major duties], with an emphasis on delivering measurable outcomes and fostering collaborative team dynamics. Additionally, the ideal applicant must demonstrate proficiency in [specific skills/tools], exhibit strong analytical capabilities, and maintain a commitment to continuous professional development.
This role demands that the WTS Technician deliver expert technical assistance while upholding stringent quality benchmarks across all Jib franchise locations, in addition to managing quality audit initiatives and pinpointing opportunities for ongoing enhancement in every quality control protocol, procedure, and standard utilized at the franchises. The position necessitates direct engagement, perseverance, and flexibility to promptly address the evolving challenges and operational demands encountered daily.
Oversee and execute key operational responsibilities, ensuring alignment with organizational objectives. Implement and maintain efficient processes to enhance productivity and effectiveness across assigned functions. Collaborate with cross-functional teams to deliver high-quality results while adhering to established policies and industry standards. Monitor departmental performance, identify areas for improvement, and propose strategic solutions to optimize outcomes. Provide guidance and support to team members to foster professional growth and maintain a cohesive work environment.
Address all technical service requests submitted by franchises promptly and thoroughly.
Install, maintain, and troubleshoot water treatment systems while overseeing the facility upgrades required to accommodate these systems.
Implement and sustain operational and quality control procedures while ensuring local operators undergo the necessary training to meet established standards.
Maintain compliance with Jib quality standards and regulatory mandates by conducting routine franchise visits and performing comprehensive quality audits.
Assist Jibuti lab by gathering samples and conducting root cause analysis to identify underlying issues, followed by implementing corrective actions accordingly.
Maintain precise records of quality audit programs executed at franchise locations.
Conduct routine evaluations and assessments to monitor the quality standards at franchises while facilitating the enforcement of the Jib Quality Breach Policy.
Conduct thorough root cause analyses to identify underlying issues associated with non-conformities, then implement both preventive and corrective measures to ensure franchises consistently uphold the highest quality benchmarks.
Maintain precise records of Jib’s quality control processes, procedures, and standards, while actively proposing enhancements or new developments where applicable.
Deliver monthly performance targets by monitoring progress through established KPIs to maintain operational excellence.
Develop, design, and oversee the execution of a comprehensive preventive maintenance program tailored for all franchise locations across Kenya, ensuring adherence to established protocols and schedules. Additionally, supervise and verify the proper implementation of the maintenance strategy to maintain operational efficiency and service reliability.
This role operates with a high degree of independence and maintains a direct reporting line to the Production & Quality Coordinator.
Supporting the franchisee in overseeing and directing the operator’s team constitutes a key management responsibility.
There are no direct reports for this position.
Seeking candidates with a proven track record in the field, demonstrating a minimum of [X] years of relevant professional experience. Proficiency in [specific skills or tools] is essential, along with a strong understanding of [industry-specific knowledge or methodologies]. The ideal applicant will possess excellent problem-solving abilities, exceptional communication skills, and the capacity to work effectively both independently and within collaborative teams. A commitment to continuous learning and adaptability to evolving industry standards is highly valued. Additionally, familiarity with [specific regulations, certifications, or frameworks] is required to ensure compliance and operational excellence.
Minimum experience requirements include three years in a related field, with at least one year in a supervisory or leadership capacity. A bachelor’s degree in business administration, management, or a related discipline is preferred, though equivalent professional experience may be considered. Proficiency in project management software and strong analytical skills are essential. Candidates must demonstrate the ability to lead teams, meet deadlines, and adapt to evolving business needs. Knowledge of industry regulations and compliance standards is also required.
Seeking candidates with a minimum of three years of professional experience in the respective field.
Proficiency in water engineering, water production, or equivalent fields is required for this role.
Proven expertise in implementing and maintaining quality assurance protocols is essential. Candidates should possess a strong background in developing and executing rigorous testing procedures to ensure product integrity and compliance with established standards. Familiarity with quality control methodologies and a commitment to continuous improvement are critical components of this role.
Accumulating a minimum of one to three years of hands-on experience in directing and managing small teams is essential for this position.
Preferred experience requirements include a minimum of five years in a leadership role, preferably within the technology sector, demonstrating a strong track record of team management and project delivery. Candidates should possess excellent communication and interpersonal skills to foster collaboration across departments. Familiarity with agile methodologies, software development lifecycle, and digital transformation initiatives is highly advantageous. Additionally, experience with budget oversight, strategic planning, and stakeholder engagement is essential to drive organizational success.
Requires a minimum of four years of professional experience in a related field.
Proficiency in water engineering, water production, or a comparable discipline is required.
Demonstrated proficiency in quality assurance methodologies and best practices is required.
Professional experience collaborating with regulatory authorities, including KEYS, FEMA, and WASTE.
Required qualifications include proficiency in relevant software platforms, strong analytical abilities, and excellent communication skills. Candidates must demonstrate experience with project management methodologies and a solid understanding of industry regulations. A bachelor’s degree in a related field is typically necessary, along with at least three years of hands-on experience in a similar role. The ability to work independently, manage multiple priorities, and meet deadlines is essential. Familiarity with data analysis tools and a commitment to continuous learning are also highly valued.
Possesses a meticulous attention to detail and demonstrates a strong ability to identify quality deficiencies as well as opportunities for process enhancement.
Proficient in utilizing Microsoft Word, Excel, and PowerPoint with a high degree of familiarity.
Assertive communication and authoritative presence are essential to this role, enabling clear and impactful interactions.
Is an independent and proactive individual who demonstrates strong critical thinking capabilities and the ability to resolve issues efficiently as they arise.
Is known for their inventive thinking, proactive approach, and optimistic mindset while actively seeking opportunities for ongoing enhancement.
Qualifications
BA/BSc/HND
Experience Required
3 - 4 years
