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Home Jobs Nairobi Senior Customs Operations Specialist

Senior Customs Operations Specialist

Jobs Kenya

Full Time Nairobi
Nairobi
Deadline: 16 June 2026
Posted June 10, 2026

Oversee and execute a comprehensive range of duties to ensure operational excellence, including managing daily workflows, coordinating team activities, and implementing process improvements. Collaborate with cross-functional departments to align objectives, resolve issues, and enhance productivity. Maintain accurate records, prepare detailed reports, and analyze performance metrics to support data-driven decision-making. Ensure compliance with company policies, industry regulations, and safety standards while fostering a collaborative and high-performance work environment. Support talent development through mentoring, training initiatives, and performance evaluations to cultivate a skilled and motivated workforce.

We are seeking a diligent individual to oversee customs compliance and facilitate the smooth processing of goods at our facility. The successful candidate will ensure adherence to all applicable customs regulations, including accurate classification, valuation, and documentation of imported and exported items. Responsibilities include verifying compliance with trade agreements, managing customs audits, and resolving any discrepancies in a timely manner. Additionally, the role involves collaborating with shipping, logistics, and procurement teams to streamline clearance procedures and minimize delays. Proficiency in customs software and familiarity with international trade laws are essential, as are strong attention to detail and problem-solving skills.

Responsible for lodging bond vouchers and ensuring timely follow-ups to track their status and resolution.

Conduct thorough physical inspections and authorize the release of shipments in collaboration with all relevant authorities.

Oversee shipping operations to ensure efficient and timely delivery of goods. Coordinate with suppliers, carriers, and internal teams to streamline logistics processes. Monitor shipment statuses, resolve any delays or discrepancies, and maintain accurate records of all shipping activities. Ensure compliance with shipping regulations, safety standards, and company policies. Analyze shipping data to identify trends, optimize routes, and reduce operational costs. Collaborate with warehouse staff to manage inventory and ensure proper packaging. Prepare and review shipping documentation, including bills of lading and customs forms. Train staff on shipping procedures and best practices to enhance team performance.

Monitoring and verifying the estimated times of arrival (ETAs) and estimated times of departure (ETD’s) for vessels.

Responsibilities include obtaining shipping line invoices and ensuring timely payments are processed.

Facilitating shipments by coordinating with shipping lines to process delivery orders is a key responsibility.

Oversee operations related to Key Performance Areas (PA) and Container Freight Stations, ensuring adherence to established standards and efficiency in logistics processes. Manage workflows, coordinate with stakeholders, and maintain accurate documentation to facilitate seamless cargo handling and compliance with regulatory requirements.

Customs clearance procedures encompass the verification and loading of goods, ensuring adherence to regulatory standards and facilitating seamless cross-border transactions.

Airport Operations encompasses the coordination and management of various activities essential to the efficient functioning of an airport. This includes overseeing ground services, ensuring compliance with safety and security protocols, managing passenger flow, and maintaining operational readiness. Responsibilities involve directing staff, resolving operational challenges, and collaborating with airlines, customs, and other stakeholders to ensure seamless operations. Candidates should possess strong leadership, problem-solving skills, and the ability to work under pressure, along with a deep understanding of airport regulations and procedures.

Responsible for organizing and maintaining documentation pertaining to imported and exported goods.

Customs clearance of goods encompasses the verification and loading processes to ensure compliance with regulatory standards and facilitate seamless import or export operations.

Ensuring the tracking and follow-up of cargo for subsequent dispatch and delivery.

Ensure that advance shipping notifications for all outbound freight are dispatched prior to the cargo’s arrival at the designated recipient.

Following the airlifting process, the entries are endorsed for bond cancellation.

Professional Rewriting:
I will liaise with airlines to request manifests for entry registration purposes.

Seeking candidates with a Bachelor’s degree in a related field, proven experience in project management, and strong communication skills. Applicants must demonstrate proficiency in relevant software tools and a track record of delivering projects on time and within budget. Familiarity with industry regulations and compliance standards is essential, along with the ability to lead cross-functional teams and solve complex problems efficiently.

PACIFIC certification or a Diploma in Customs & Freight Procedures, or alternatively, a qualification in maritime studies, is required for this position.

Prepare and submit accurate customs declarations in compliance with international trade regulations. Ensure all required documentation is collected, reviewed, and filed promptly to facilitate smooth clearance of goods. Verify the classification and valuation of shipments according to established guidelines and maintain meticulous records for auditing purposes. Collaborate with freight forwarders, customs brokers, and relevant stakeholders to resolve discrepancies and expedite processing. Stay updated on evolving customs laws, tariffs, and trade policies to mitigate risks and ensure adherence to legal requirements.

Demonstrates comprehensive knowledge of customs regulations and procedures.

Competent candidates must possess a minimum of two years of progressive experience specifically in C&F operations.

We are seeking a candidate with a robust skill set and a proven track record of competencies in the following areas: demonstrated proficiency in [specific software/tools], strong analytical and problem-solving capabilities, excellent written and verbal communication skills, and the ability to collaborate effectively within cross-functional teams. The ideal applicant will possess a minimum of [X] years of relevant experience in [industry/field], along with a deep understanding of [specific methodologies, frameworks, or standards]. Additionally, familiarity with [specific regulations, certifications, or industry trends] is highly advantageous. The role demands meticulous attention to detail, adaptability to evolving priorities, and a commitment to delivering high-quality results in a fast-paced environment.

A collaborative professional who thrives in team-oriented environments, contributing effectively to group objectives while fostering positive working relationships among colleagues.

Honest.

Maintaining unwavering ethical standards and a commitment to honesty in all professional interactions and decision-making processes.

Execute responsibilities with a high degree of autonomy and minimal oversight.

Attention to punctuality and reliability in attendance is essential. Timely arrival and consistent presence are expected to fulfill job responsibilities effectively. Maintaining a dependable attendance record is a key requirement for this role.

Exceptional verbal and written communication abilities are essential.

Qualifications

Diploma

Experience Required

2 years

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