Responsible for executing key duties in alignment with organizational objectives, this position delivers strategic value through specialized expertise and collaborative efforts. Essential qualifications include a relevant degree and proven experience in the field, along with proficiency in industry-standard tools and methodologies. The role demands strong analytical capabilities, meticulous attention to detail, and the ability to thrive in dynamic environments while meeting deadlines. Primary responsibilities encompass project management, stakeholder engagement, and process optimization to drive measurable outcomes.
As a hybrid hunter-farmer position, this role blends new business acquisition with strategic account management. Serving as the lead commercial representative for our client in Kenya’s upscale food service sector, the Korea Sales Manager spearheads revenue expansion while upholding stringent margin control, credit integrity, and service excellence—standards expected by Kenya’s premier hotels and restaurants.
Kenya’s foremost meat processing enterprise, serving hotels, restaurants, caterers, and institutional food service operators, offers premium beef, lamb, chicken, goat, and seafood products. The Korea Sales Manager will oversee full commercial accountability for the food service segment in Nairobi, cultivating strong partnerships with head chefs, food and beverage directors, and procurement specialists at Kenya’s most discerning accounts.
Oversee and execute a comprehensive range of critical duties, including but not limited to strategic planning, team leadership, and operational oversight. Serve as the primary point of contact for cross-functional collaboration, ensuring seamless communication and alignment with organizational objectives. Develop and implement policies, procedures, and best practices to enhance efficiency, productivity, and compliance. Monitor performance metrics, analyze data trends, and report findings to senior leadership to inform data-driven decision-making. Foster a culture of accountability, innovation, and continuous improvement within the team. Manage stakeholder relationships to maintain strong partnerships and address any escalated concerns. Ensure adherence to industry regulations, safety standards, and ethical guidelines. Additionally, lead initiatives to optimize resource allocation, streamline workflows, and drive sustainable growth.
Responsible for cultivating and expanding key client relationships while identifying and pursuing fresh business opportunities. Duties include developing strategic account plans, conducting market research, and presenting tailored solutions to prospective clients. Requires a minimum of five years of experience in sales or business development, preferably within the industry. Proven track record of exceeding revenue targets and exceptional negotiation skills are essential. Strong proficiency in CRM systems and proficiency in data analysis tools are also required. Must possess excellent communication and presentation abilities to effectively engage stakeholders at all levels.
Develop and sustain a systematic pipeline of prospects within the Korea sector across Nairobi and its surrounding regions.
We are seeking to establish new partnerships by onboarding hotels, standalone restaurants, restaurant chains, quick-service restaurant operators, catering companies, and institutional food service providers.
Perform on-site kitchen inspections, execute product evaluations, organize sampling activities, and host chef demonstrations to transform potential clients into committed accounts.
Draft, finalize, and deliver compelling proposals and tender submissions tailored to hotel groups and institutional contracts.
We are seeking a dynamic professional to oversee client relationships and ensure seamless service delivery. The ideal candidate will manage accounts, identify growth opportunities, and maintain high levels of customer satisfaction. Responsibilities include developing strategic account plans, addressing client needs, and collaborating with cross-functional teams to optimize service delivery. Strong communication and problem-solving skills are essential, along with a proven track record in client management. Experience in a similar role and industry knowledge are preferred.
You will be responsible for cultivating and maintaining daily interactions with executive chefs, F&B managers, and procurement professionals within your designated accounts. This role requires consistent engagement to strengthen partnerships and ensure seamless communication across these key stakeholders.
Take ownership of orders from initiation to completion, ensuring accurate capture, thorough validation, and seamless execution through to delivery confirmation.
Resolve service issues—such as short deliveries, quality complaints, temperature breaches, and missed delivery slots—promptly and with a high level of professionalism.
Facilitate periodic structured review sessions with major clients to assess their engagement and pinpoint opportunities for revenue growth.
Experienced professionals are sought to drive and enhance commercial performance through strategic initiatives and measurable outcomes. This role requires a deep understanding of market dynamics, customer behavior, and competitive landscapes to identify growth opportunities and optimize revenue streams. Key responsibilities include analyzing sales data, developing pricing strategies, and collaborating with cross-functional teams to implement initiatives that boost profitability and market share. Ideal candidates will possess strong analytical skills, proficiency in data-driven decision-making, and a track record of delivering tangible results in fast-paced commercial environments.
Deliver monthly targets for volume, revenue, and gross margin attainment consistently.
Negotiate pricing strictly within predefined approved ranges, and elevate margin-dilutive requests for review before making unilateral concessions.
Enforce established credit terms in alignment with financial policies, collaborating closely with the finance department to ensure Days Sales Outstanding (DSO) and Accounts Receivable (AR) aging metrics remain within predefined organizational thresholds.
New accounts will be established and assigned suitable credit terms exclusively upon completion of a thorough due diligence review and final approval.
We gather, analyze, and present market data, competitive intelligence, and industry trends to support strategic decision-making. This role involves monitoring market dynamics, tracking competitor activities, and evaluating key performance indicators to provide actionable insights. Strong analytical skills, proficiency in data visualization tools, and the ability to synthesize complex information into clear, concise reports are essential. Experience in market research, data analysis, or a related field is preferred.
Ensure all CRM records remain current by regularly updating information such as visit logs, pipeline stages, forecasts, and account plans.
Prepare and submit weekly sales reports, generate monthly forecasts, and conduct quarterly account reviews to ensure compliance with company standards and performance metrics.
Deliver strategic market intelligence highlighting competitor actions, pricing strategies, new product prospects, and high-potential accounts.
Requirements
Mandatory requirements include a bachelor’s degree in a relevant field, such as engineering, computer science, or business administration, along with at least five years of progressive experience in project management or a related discipline. Proficiency in industry-standard project management software, such as Microsoft Project or Asana, is essential, as is a strong understanding of methodologies like Agile or Scrum. Candidates must demonstrate exceptional organizational, communication, and problem-solving skills, with the ability to lead cross-functional teams and manage stakeholders effectively. Additionally, certification from a recognized body, such as PMP or PRINCE2, is highly preferred.
Prospective applicants must satisfy each of the following qualifications in order to be eligible for consideration:
Seasoned professionals with a strong background in direct sales within the hospitality, restaurant, and café sectors are encouraged to apply. Candidates must possess hands-on experience cultivating and maintaining key client relationships in these dynamic industries. A proven ability to meet and exceed sales targets while demonstrating exceptional negotiation and presentation skills is essential. Familiarity with industry-specific challenges and solutions is advantageous.
With a minimum of five years of experience in the hospitality, restaurant, and catering (Korea) sector, specifically in food service sales within Kenya, the ideal candidate will bring a proven track record of success in this dynamic industry.
Professional rewrite:
Documented references from verifiable sources, including named contacts responsible for making decisions, are required.
Proven experience in successfully managing and expanding a portfolio of food service accounts.
With extensive knowledge in the meat industry and proficiency in cold chain management, the ideal candidate will bring specialized expertise to this role. This position requires a strong background in meat processing, storage, and distribution, ensuring compliance with safety and quality standards throughout the supply chain. The successful applicant will be responsible for overseeing temperature-controlled logistics, implementing best practices for food safety, and optimizing operational efficiency within the cold chain. Additionally, they will monitor regulatory compliance, troubleshoot supply chain challenges, and collaborate with cross-functional teams to maintain product integrity from processing to delivery.
Candidates should possess a solid background in meat, poultry, seafood, or perishable chilled and frozen products.
Professional Rewriting:
Prior experience includes practical expertise in cold chain operations, maintaining temperature integrity throughout delivery processes, adherence to FIFO (First In, First Out) protocols, and effective management of shelf-life considerations.
Proficiency in food safety regulations pertinent to the handling and distribution of perishable protein products is essential.
We possess a robust understanding of product specifications and manufacturing processes, enabling us to deliver precision in every cut. By staying updated on industry advancements and material properties, we ensure optimal efficiency and adherence to quality standards. This expertise includes familiarity with various cutting techniques, tools, and safety protocols to maintain consistency and compliance in all operations, contributing to superior product outcomes.
Proficiency in identifying and handling primal and secondary cuts of various proteins, including chicken, beef, lamb, goat, fish, and additional types, is required.
Proficient in clearly and confidently communicating details regarding cuts, yields, portion weights, and applications to executive chefs and butchery teams.
Possesses familiarity with tailored specifications, standardized packing formats, and precisely portioned products.
The position oversees the coordination and execution of culinary orders, ensuring accuracy, timeliness, and adherence to established standards. Responsibilities include managing order intake, verifying menu selections, and communicating with kitchen staff to confirm preparation and delivery schedules. Candidates must possess a strong understanding of food preparation and kitchen operations, along with excellent organizational and communication skills. Experience in a fast-paced culinary environment is required, and familiarity with order management systems is preferred.
Proven capability to accurately receive, analyze, and fulfill intricate culinary orders, encompassing mixed cuts, custom specifications, precise portion weights, and varied packing formats.
Proven ability to oversee both ongoing recurring orders and one-off special requests with precision and efficiency.
The role involves maintaining strict adherence to margin and credit policies while ensuring compliance with established guidelines. Responsibilities include monitoring credit exposures, managing margin requirements, and mitigating financial risks through proactive oversight. The position requires a strong understanding of financial regulations, risk assessment methodologies, and collateral management practices. Additionally, the role demands meticulous attention to detail, analytical skills, and the ability to collaborate with cross-functional teams to uphold disciplined financial controls.
Demonstrated ability to maintain gross margin integrity despite continuous demands from chefs and procurement teams for reduced pricing.
Manages accounts receivable with a proven track record of discipline, particularly in a channel historically characterized by delayed payments.
Proficiency in aligning commercial expansion with credit risk management and Days Sales Outstanding (DSO) objectives is essential.
Preferred Qualifications:
• Experience leading cross-functional teams in fast-paced environments
• Advanced proficiency in data analysis tools and methodologies
• Strong project management skills with a track record of delivering on time and within budget
• Familiarity with industry-specific regulations and compliance standards
• Exceptional problem-solving abilities and strategic thinking
• Excellent communication and interpersonal skills for stakeholder engagement
With established connections to premier 4-star and 5-star hotel groups in Nairobi—including Serena, Fairmont, Samoa, Kaminski, Hemingway’s, Tribe, Radisson, Mövenpick, and comparable establishments—this role leverages deep industry relationships to drive strategic business outcomes.
Professionals with a background in airline catering, institutional catering, or healthcare and corporate food service tenders are encouraged to apply.
Compiled an extensive network comprising executive chefs, sous chefs, food and beverage managers, and procurement directors at top-tier Nairobi establishments.
Proficiency in Halal-certified supply chain protocols and associated documentation is required.
Professional experience with Hazard Analysis Critical Control Points (HACCP), food safety protocols, and global traceability standards as mandated by international hotel chains is a prerequisite for this role.
Qualifications
A four-year degree in Business, Sales, Marketing, Hospitality, Food Science, or a closely related field is required.
Industry experience of comparable depth will be prioritized over academic credentials alone.
Additional qualifications, such as certifications in food safety, HACCP, or culinary fundamentals, are highly beneficial.
Proficient in a wide range of technical and interpersonal skills, the ideal candidate will demonstrate expertise in problem-solving, adaptability, and effective communication. Strong analytical abilities and attention to detail are essential, along with the capacity to work collaboratively in a team-oriented environment. Familiarity with industry-specific tools, software, or methodologies is required, and the ability to manage multiple priorities while maintaining high standards is paramount. Additionally, a commitment to continuous learning and professional development is expected.
Able to negotiate with assurance, ensuring pricing integrity when challenged by chefs and procurement teams alike.
Commercial literacy involves prioritizing gross margin percentage over mere topline revenue, demonstrating a keen understanding of profitability metrics.
Exudes a commanding kitchen expertise, facilitating meaningful discussions with executive chefs regarding butchery techniques, yield optimization, product utilization, and menu profitability strategies.
A service-oriented approach is essential, recognizing that a single delivery failure to a top-tier client can jeopardize the entire business relationship.
Self-motivated with the capacity to independently organize travel itineraries, allocate time efficiently, and function effectively with minimal daily oversight.
Proficient in maintaining disciplined CRM management and pipeline oversight, with a strong aptitude for adhering to a structured weekly reporting schedule.
A valid Kenyan driving license is essential, along with a readiness to travel across Nairobi and to upcountry locations as needed.
Benefits include a comprehensive health insurance package with medical, dental, and vision coverage, as well as a competitive retirement savings plan with company matching contributions. Employees enjoy paid time off, including vacation days, holidays, and personal days, along with flexible work arrangements to support work-life balance. Additional perks consist of professional development opportunities, wellness programs, and employee discounts on company products and services. The role also offers opportunities for career advancement through mentorship, training initiatives, and performance-based incentives.
A transportation stipend or vehicle-related remuneration is provided to eligible employees to cover costs associated with commuting or business-related travel.
A monthly allocation of airtime is provided to meet professional communication needs. Candidates must possess a minimum of two years of experience in a similar role and demonstrate proficiency in managing communication expenses. Responsibilities include tracking usage, reconciling statements, and ensuring adherence to budgetary guidelines. Strong attention to detail and organizational abilities are essential for success in this position.
Performance compensation is structured as a variable remuneration plan, directly correlating to key performance metrics such as sales volume, gross profit margins, and the effective management of accounts receivable.
Qualifications
BA/BSc/HND
Experience Required
5 years
