Job Purpose
To formulate and execute the Bank’s performance management strategies and policies, fostering staff productivity, talent retention, and motivation while aligning with business objectives, regulatory requirements, and market competitiveness. This role entails cultivating a high-performance culture across the Bank and aligning organizational goals with employee productivity by overseeing the complete performance management framework, administering incentive and reward systems, and leveraging data analytics to inform strategic business decisions.
Oversee the execution of core duties to ensure operational efficiency, including managing daily workflows, coordinating team efforts, and maintaining high performance standards. Implement and monitor processes to optimize productivity while ensuring adherence to company policies and industry regulations. Collaborate with cross-functional teams to align objectives, resolve challenges, and drive continuous improvement initiatives. Prepare and present reports to leadership, summarizing key metrics, progress, and recommendations for strategic decision-making. Foster a culture of accountability and professional development by providing guidance, feedback, and mentorship to team members. Maintain open communication channels with stakeholders to address concerns, gather input, and facilitate collaborative problem-solving. Ensure all tasks are completed in a timely manner while upholding quality, compliance, and customer satisfaction.
Develops and implements strategies to assess, enhance, and sustain employee performance, ensuring alignment with organizational goals and fostering a culture of continuous improvement. Analyzes performance data to identify trends, strengths, and areas needing development, then designs targeted interventions such as coaching, training programs, or performance improvement plans. Collaborates with leadership and HR to establish clear performance metrics, feedback mechanisms, and recognition systems that drive accountability and engagement. Monitors progress through regular reviews and adjustments, while also addressing performance-related challenges proactively to maintain productivity and team effectiveness.
Drive the development, deployment, and ongoing refinement of the Bank’s performance management framework, ensuring alignment with strategic objectives and operational excellence.
Facilitate the complete annual performance management process, encompassing the establishment of objectives, conducting mid-year assessments, and executing final year-end evaluations.
Oversee the strategic planning and execution of organization-wide initiatives to design, implement, and maintain performance management and improvement programs through a data-driven methodology, ensuring alignment with evolving strategic priorities and objectives.
Collaborate in the creation, execution, and oversight of strategic leadership development, employee growth, and talent management programs, with the objective of addressing performance deficiencies stemming from capacity and knowledge gaps among team members, as well as enhancing talent acquisition, retention, and career progression initiatives.
Offer guidance and assistance to line managers and staff to ensure the successful attainment of Performance Improvement Plan (PIP) goals.
Foster a high-performance organizational culture by implementing robust goal-setting frameworks, conducting comprehensive performance evaluations, and establishing pay-for-performance strategies.
Maintain equitable, transparent, and consistent performance ratings and evaluations.
Analyze performance metrics to extract valuable insights that drive talent development initiatives, inform succession planning strategies, and guide rewards-related decisions.
Implement organization-wide initiatives aimed at fostering a high-performance culture across all levels of the company.
Develop and execute a structured process to monitor progress from initial goal establishment through mid-year assessments and culminating in end-of-year evaluations, thereby enhancing individual, team, and organizational performance.
To facilitate targeted communication and capacity-building initiatives within the performance management framework, enabling managers to accurately assess and measure both individual and team performance while driving optimization of performance and productivity.
Periodically perform salary and compensation surveys to maintain the Bank’s remuneration packages as competitive and in line with market and industry benchmarks.
Oversee governance frameworks and ensure regulatory compliance while preparing accurate, timely reports to stakeholders. Develop and maintain policies, procedures, and documentation to support organizational transparency and accountability. Collaborate with leadership to align governance practices with strategic objectives and mitigate risk exposure. Monitor performance metrics, conduct audits, and address findings to enhance operational efficiency and governance standards.
Compile and submit mandatory management and regulatory reports, including those mandated by the Central Bank of Kenya (CBK), as and when required.
Ensure adherence to all relevant tax legislation, employment standards, and financial compliance requirements associated with performance management practices.
Ensure the integrity and confidentiality of performance outcome records at all times.
Drive the development and delivery of comprehensive talent analytics, encompassing key areas such as performance metrics, talent trend analysis, succession planning, and identification of critical roles within the organization, among other strategic talent-related insights.
Job Requirements include a minimum of five years of relevant professional experience in a comparable role, with a proven track record of leadership and project management. Candidates must possess strong analytical and problem-solving capabilities, along with exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams. Proficiency in industry-standard software and tools is essential, and familiarity with current trends and best practices in the field is highly desirable. A bachelor’s degree in a related field is required, and advanced certifications or specialized training may be advantageous. Additionally, the ability to work under pressure, meet tight deadlines, and adapt to evolving priorities is critical.
High degree of discernment is essential when making decisions in the following areas:
Effectively managing relationships throughout the Bank demands adept influencing capabilities and a deep comprehension of the Bank’s cultural dynamics.
Fostering and sustaining a high-performance culture throughout the Bank remains a critical focus of this role.
Educational qualifications encompass a minimum of a bachelor’s degree in a relevant field, complemented by specialized training or certifications pertinent to the role. Candidates should demonstrate a solid academic foundation, ideally supported by coursework or practical experience directly aligned with the position’s core responsibilities. Proficiency in technical or industry-specific tools and methodologies is often required, alongside adherence to professional standards and ethical guidelines. Continuous learning and professional development are encouraged to maintain competency in an evolving field.
A bachelor’s degree in human resources, business administration, finance, or an equivalent discipline is required.
Professional certification in Human Resources or Reward Management, such as CIPD, GRP, or CHRIS, would be considered a valuable asset.
Seeking a candidate with a proven track record in [specific industry or role] and a minimum of [X years] of relevant professional experience. The ideal applicant will have successfully managed [specific tasks, projects, or responsibilities] and demonstrated expertise in [key skills or areas of knowledge]. Familiarity with [industry-specific tools, software, or methodologies] is required, along with the ability to [specific soft skills or competencies]. Prior experience in [related field or position] is highly advantageous, and a strong understanding of [relevant concepts or processes] is essential.
Professional rewrite:
A minimum of six to eight years of progressive HR experience is required, with at least three years dedicated to performance management—ideally gained within the banking or financial services industry.
A thorough understanding of Kenyan labor laws, reward frameworks, and Central Bank of Kenya (CBK) regulations is mandatory.
Demonstrates proficiency in key professional skills, including strong communication, collaboration, and problem-solving abilities, with a proven track record of delivering results in fast-paced environments. Exhibits adaptability and a commitment to continuous learning, ensuring alignment with evolving industry standards and organizational goals. Possesses excellent organizational and time management skills, enabling efficient prioritization of tasks while maintaining high-quality output. Shows leadership potential by mentoring colleagues, fostering teamwork, and driving initiatives that enhance productivity and innovation. Maintains a customer-focused mindset, consistently delivering exceptional service and exceeding performance expectations.
Demonstrates exceptional aptitude for analyzing data and deriving meaningful insights from complex information sets. Requires a keen ability to interpret results accurately and translate findings into actionable strategies. Proficiency in leveraging data-driven approaches to inform decision-making processes is essential.
Demonstrates a comprehensive grasp of performance and reward frameworks.
Exceptional abilities in stakeholder engagement and clear, persuasive communication are essential.
Maintaining unwavering integrity, strict confidentiality, and a high level of professionalism remains essential.
Possesses strong technical skills in Human Resource Information Systems (HRIS) and advanced data analysis tools, including but not limited to Microsoft Excel, Power BI, and SAP.
Strategic thinkers who demonstrate exceptional precision and meticulousness thrive in this role. The ideal candidate will exhibit a keen ability to analyze complex situations and identify key priorities while maintaining rigorous standards in all tasks. Attention to detail is paramount, ensuring accuracy in decision-making and execution. This position demands both a forward-thinking mindset and a commitment to flawless performance.
go to method of application
Please submit your curriculum vitae and a cover letter to careers@dibkenya.co.ke no later than the close of business on May 30, 2026. Ensure the subject line of your email includes the title of the position for which you are applying. Any form of canvassing will result in immediate disqualification.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
6 - 8 years
