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Home Jobs Nairobi Fraud Prevention Specialist – Merchant Monitoring

Fraud Prevention Specialist – Merchant Monitoring

Stratostaff  · Consulting

Full Time Nairobi
Nairobi
Deadline: 20 August 2026
Posted May 22, 2026

We are seeking a highly motivated professional to oversee and execute key operational duties, ensuring seamless workflow efficiency and adherence to organizational standards. The role demands meticulous attention to detail, strong analytical skills, and the ability to manage multiple priorities under tight deadlines. Duties include leading cross-functional teams, developing and implementing process improvements, and maintaining clear communication channels to facilitate collaboration across departments. Additionally, this position requires proficiency in identifying and resolving complex issues, ensuring compliance with regulatory requirements, and delivering measurable results that align with strategic objectives. The ideal candidate must demonstrate exceptional problem-solving capabilities, adaptability in dynamic environments, and a commitment to continuous professional development.

Monitor financial transactions, merchant behavior, and ATM functionalities to detect irregularities or suspicious patterns, conducting thorough investigations into flagged transactions and promptly addressing identified fraud risks or scams.

Oversee merchant and third-party agent activities by conducting thorough reviews of transactions, business operations, websites, products, and services to ensure adherence to scheme rules and legal requirements.

Compliance and risk mitigation responsibilities include overseeing merchant screening processes and analyzing payment intelligence alerts, assisting with fraud investigations, documenting and reporting any suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational risks while upholding all regulatory standards.

Ensure the precision and integrity of data collected within acquisition systems, meticulously maintaining records and generating reports on suspicious activities alongside investigation results.

Engage proactively with internal stakeholders and external industry organizations to gather essential data, deliver expert advice on fraud prevention and dispute resolution, and ensure compliance with all regulatory and industry reporting mandates.

Seeking a meticulous professional with a minimum of five years of experience in a relevant field, preferably holding a degree in a related discipline. The ideal candidate must demonstrate strong analytical and problem-solving abilities, along with exceptional attention to detail. Proficiency in industry-standard software and tools is essential, and prior experience in project management is highly advantageous. Excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams. The role demands adaptability to evolving priorities and a commitment to delivering high-quality results within strict deadlines. Knowledge of compliance standards and regulatory requirements is a must.

Seeking a candidate with a Bachelor’s degree in Computer Science, Information Technology, or a related field, complemented by a minimum of three years of professional experience in a relevant IT discipline. Proficiency in programming languages such as Python, Java, or C++ is essential, along with expertise in database management and software development methodologies. The ideal applicant will possess strong analytical skills, problem-solving abilities, and effective communication to collaborate within cross-functional teams. Familiarity with cloud services, cybersecurity principles, and project management tools will be advantageous.

A Bachelor’s degree in Finance, Criminology, Business Administration, or a closely related discipline is required.

Proven track record of 2 to 3 years in fraud monitoring, risk management, or banking operations is required.

Proficient understanding of regulatory frameworks governing payment systems and adherence to anti-money laundering (AML) compliance standards is required.

Qualifications

BA/BSc/HND

Experience Required

2 - 3 years

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