Job Purpose
The volunteer project manager will be responsible for coordinating and managing the day-to-day activities of the randomized controlled trial (RCT) assessing digital and paper-based patient-reported outcome measures (Proms) within the orthopedic outpatient clinic. In this role, they will ensure adherence to project timelines, regulatory compliance, and effective communication while facilitating a seamless workflow among investigators, clinic staff, and volunteers.
Key duties involve collaborating with cross-functional teams to drive project milestones, ensuring timely completion while maintaining high-quality standards. This encompasses overseeing workflows, delegating tasks effectively, and monitoring progress to identify and resolve potential bottlenecks. Additionally, the role requires conducting thorough data analysis to inform strategic decisions and presenting findings in clear, actionable reports. Strong communication skills are essential to liaise with stakeholders, convey complex information, and foster alignment on objectives. A proactive approach to problem-solving and a commitment to continuous improvement are vital to achieving operational excellence.
The role involves overseeing project planning, execution, and delivery to ensure alignment with timelines, budgets, and stakeholder expectations. Responsibilities include managing cross-functional teams, coordinating resources, and facilitating communication among departments to mitigate risks and resolve issues promptly. The position requires strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Proficiency in project management tools, such as Gantt charts or agile methodologies, is preferred, along with excellent interpersonal and problem-solving capabilities. A bachelor’s degree in a related field or equivalent experience is typically required, and prior experience in project coordination or a similar role is highly desirable.
Manage the day-to-day operations of the randomized controlled trial evaluating digital versus paper-based patient-reported outcome measures (Proms) in the orthopedic outpatient clinic.
Create and uphold detailed project schedules while guaranteeing that key milestones are achieved in a timely manner.
Responsibilities include organizing and facilitating meetings involving investigators, clinic staff, and research assistants.
Responsible for ensuring accurate documentation and adherence to established compliance standards, this role involves maintaining meticulous records and verifying that all processes align with regulatory requirements. Key duties include reviewing and updating documentation, conducting compliance audits, and implementing corrective measures as needed. The position demands a strong attention to detail, familiarity with industry-specific regulations, and the ability to communicate findings effectively to stakeholders.
Maintain meticulous documentation of study progress, encompassing recruitment logs and data collection statuses.
Facilitate adherence to ethical standards by collaborating with the Institutional Review Board (IRB) and maintaining current documentation.
Proactively disseminates accurate, timely information to stakeholders through concise, professional correspondence, ensuring transparency and alignment with organizational objectives. Compiles, analyzes, and interprets data to produce comprehensive reports that support strategic decision-making and compliance with internal and external standards. Leverages various communication channels—including written, verbal, and digital platforms—to facilitate seamless information flow across departments and external partners. Maintains meticulous documentation of all reporting activities to uphold accountability and traceability in organizational processes.
Serve as the primary liaison among volunteer team members, clinic personnel, and lead investigators.
Deliver consistent updates regarding project advancements to the principal investigators.
Compile interim reports and contribute to the preparation of final study summaries.
We provide comprehensive assistance in organizing, maintaining, and optimizing data systems to ensure accuracy, accessibility, and security. This role involves collaborating with cross-functional teams to implement efficient data storage solutions, streamline retrieval processes, and enforce compliance with regulatory standards. Key responsibilities include monitoring data integrity, resolving discrepancies, and generating detailed reports to support informed decision-making. The ideal candidate must possess strong analytical skills, proficiency in data management software, and a keen attention to detail to maintain high standards of data quality and efficiency.
Responsible for ensuring the secure management and protection of data throughout all stages of processing and storage.
Collaborate with data entry personnel to verify the precision and thoroughness of all records.
Identify and report any inconsistencies or problems in data collection processes to ensure accurate and reliable information.
We provide comprehensive training and ongoing supervision to ensure all team members develop the necessary skills and maintain high performance standards. This includes detailed orientation sessions, skill-specific workshops, and continuous mentorship from experienced professionals. Employees will receive regular feedback, performance evaluations, and opportunities for professional growth to support their long-term success.
Professionals will be responsible for providing comprehensive orientation to volunteers and research assistants regarding study protocols and procedures.
Evaluate compliance with study protocols and offer support as necessary.
Skilled in resolving complex issues and optimizing operational workflows, with a keen ability to manage logistics efficiently. Proficient in analyzing challenges, implementing strategic solutions, and ensuring seamless coordination of resources to meet organizational objectives. Strong analytical mindset and adaptability to dynamic environments, with a focus on driving continuous improvement in processes and systems.
Identify and resolve operational issues, including scheduling conflicts and technical malfunctions associated with digital Proms.
Maintain seamless operations within the outpatient clinic throughout study-related activities.
Qualifications, Experience, and Skills Required:
A Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field is essential for this role. Candidates must possess at least five years of progressive experience in financial analysis, accounting, or a closely related discipline, with a proven track record in strategic financial planning and reporting. Strong proficiency in financial software, such as ERP systems, Excel, and advanced Excel functions, is required. Exceptional analytical, problem-solving, and communication skills are critical, as the role involves collaborating with cross-functional teams and presenting data-driven insights to stakeholders. Knowledge of GAAP, IFRS, and regulatory compliance frameworks is highly desirable. Prior experience in a leadership or supervisory capacity within a finance team is advantageous.
A minimum of a post-secondary degree or diploma is required.
Proficiency in randomized controlled trials (RCTs), particularly in a managerial capacity, is desired, though not an absolute requirement.
A background in health sciences, research, or a closely related discipline is strongly preferred.
Proficiency in utilizing digital tools and managing data efficiently is required.
Demonstrates exceptional proficiency in organizing tasks, coordinating resources, and managing projects effectively from initiation to completion.
Expertise in conveying information effectively to healthcare professionals and program participants is essential.
Qualifications
BA/BSc/HND , Diploma
