Rivet Software & Systems LTD is in search of a proactive and technologically adept POS & ERP Software Training / Sales Executive to enhance our growing team.
The successful candidate must demonstrate a strong enthusiasm for technology, customer training, software presentations, and sales. Responsibilities include delivering training sessions on our POS and ERP systems, leading product demonstrations, assisting with implementations, and contributing to the expansion of our customer base.
Oversee the full spectrum of responsibilities associated with this role, including the strategic planning and execution of core functions. Develop and maintain efficient operational processes to ensure seamless workflow and consistent performance. Collaborate with cross-functional teams to align objectives and drive project completion. Monitor progress through established metrics, providing data-driven insights to optimize outcomes. Serve as a key liaison between departments, fostering communication and resolving interdepartmental challenges. Ensure adherence to company policies, industry regulations, and best practices to uphold organizational standards. Manage stakeholder expectations by delivering timely updates and actionable recommendations. Foster a culture of accountability and continuous improvement within the team.
Our team is responsible for educating clients on the effective utilization of POS (Point of Sale) and ERP (Enterprise Resource Planning) software platforms. This involves delivering comprehensive training sessions to ensure users are proficient in operating these systems. Additionally, we provide ongoing support to address any questions or challenges that may arise during use.
Deliver engaging software demonstrations, deliver clear presentations, and conduct thorough product walkthroughs for clients and stakeholders.
Assist with the deployment and integration of software solutions while facilitating seamless onboarding procedures for new users.
Provide clients with comprehensive assistance in system configuration, issue resolution, and ongoing technical guidance to ensure seamless operational functionality.
Foster and sustain robust, long-lasting connections with customers to ensure their satisfaction and loyalty.
Conduct on-site visits to client locations to deliver training sessions and provide technical assistance as needed.
Candidates must possess a minimum of three years of experience in a comparable role, along with a bachelor’s degree in a related field. Proficiency in industry-standard software and tools is required, along with strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are essential for collaboration with cross-functional teams. The ideal candidate will demonstrate a proven track record of delivering high-quality results under tight deadlines. Familiarity with regulatory compliance and project management methodologies is also necessary.
A relevant qualification in Business Administration, Sales & Marketing, or Marketing is required.
Management, Business Administration, or a closely related discipline.
Demonstrates a keen enthusiasm for technology, software sales, and delivering effective customer training programs.
Skilled in articulating ideas clearly and delivering compelling presentations.
Proven ability to drive sales and cultivate strong, lasting customer relationships through effective communication and strategic engagement.
A polished appearance and a proactive, optimistic demeanor are essential, reflecting the organization’s standards and fostering a collaborative work environment.
• Proficiency in Python, SQL, and data visualization tools such as Tableau or Power BI
• Strong analytical and problem-solving skills with the ability to interpret complex data sets
• Experience with machine learning frameworks and statistical modeling techniques
• Excellent communication skills for conveying insights to both technical and non-technical stakeholders
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Knowledge of ETL processes and data warehousing solutions
• Attention to detail and a commitment to delivering high-quality, accurate analyses
• Ability to work collaboratively in a team environment while managing multiple priorities
We seek a skilled Customer Support professional to deliver exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires a strong ability to communicate clearly, solve problems efficiently, and maintain a positive attitude in fast-paced environments. Responsibilities include handling escalated customer concerns, documenting interactions, and collaborating with cross-functional teams to enhance service quality. Ideal candidates will possess excellent listening skills, patience, and the capability to multitask while adhering to company policies and SLAs. Prior experience in a customer-facing role and familiarity with CRM tools are preferred.
Technical troubleshooting involves diagnosing and resolving complex technical issues across hardware, software, and network systems. The role requires a deep understanding of system architectures, operating systems, and common troubleshooting methodologies to identify root causes efficiently. Candidates must possess strong analytical skills, problem-solving abilities, and the capacity to work under pressure in dynamic environments. Proficiency in diagnostic tools, scripting languages, and IT infrastructure components is essential. Responsibilities include performing root cause analysis, implementing corrective measures, documenting solutions, and collaborating with cross-functional teams to prevent recurring issues. The position demands meticulous attention to detail and a commitment to continuous learning to stay current with evolving technologies.
We are seeking a dynamic professional to drive revenue growth through strategic sales initiatives and expert negotiation tactics. The ideal candidate will possess a proven track record in sales, with a strong ability to build and maintain client relationships. Responsibilities include identifying new business opportunities, closing deals, and ensuring customer satisfaction. Proficiency in negotiation techniques and a results-driven mindset are essential. Experience in [industry, if applicable] and a bachelor’s degree in business, marketing, or a related field are preferred. Strong communication and interpersonal skills are required to succeed in this role.
Demonstrates exceptional proficiency in conveying ideas clearly and confidently, both in written and verbal formats, ensuring effective engagement with diverse audiences. Exhibits strong interpersonal abilities to articulate complex concepts in an accessible manner, tailoring communication to suit varying professional contexts. Possesses the capacity to deliver compelling presentations, leveraging persuasive techniques and visual aids to captivate listeners and drive meaningful discussions.
Qualified applicants are encouraged to submit their curriculum vitae by email to admin@risetsystems.com, with the position title included in the subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
0 - 1 years
