Oversee the planning, execution, and delivery of projects in alignment with organizational objectives, ensuring adherence to established timelines, budgets, and quality benchmarks. Collaborate closely with cross-functional teams to define project scopes, allocate resources efficiently, and mitigate potential risks. Monitor progress through regular evaluations, provide timely updates to stakeholders, and implement corrective measures when deviations occur. Foster a culture of accountability by establishing clear roles, responsibilities, and performance metrics. Serve as a liaison between leadership and operational teams to communicate expectations, clarify priorities, and resolve conflicts. Ensure compliance with industry regulations, internal policies, and best practices to uphold organizational integrity.
Strive to meet monthly sales targets consistently while expanding the customer base through proactive outreach and relationship-building efforts.
Ensures that high-quality loan applications are consistently identified and forwarded to the relevant business units for further processing.
Offer assistance in the restoration of facilities managed by you and your team.
Maintains an unwavering commitment to addressing and resolving all customer complaints—whether originating from internal or external sources—with immediate attention and thorough resolution.
Handle sensitive customer data with strict confidentiality, ensuring all information remains secure and protected at all times.
Consistently delivers exceptional service while fostering strong customer relationships, ensuring high satisfaction and loyalty through attentive and responsive interactions.
Qualification
Hold a diploma or degree in sales and marketing or any field related to business.
Proficiency in practical operations within a Microfinance Institution is essential.
With a minimum of four years of hands-on experience in a leadership role, such as Team Leader or Branch Manager, you bring proven expertise in guiding teams and overseeing operations to drive success.
go to method of application
Should you wish to submit your application, kindly forward a cover letter and your curriculum vitae to the following address:
Email us your application materials at careers@progressivecr.com to be considered for this opportunity.
Applications will be accepted until June 15, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
