Our organization, a premier telecommunications provider, is actively seeking qualified Field Operations Engineers specializing in Transmission and GSM technologies to join our dynamic team.
Job summary/ Job purpose/ Role Intent:
Perform maintenance and operational duties within your designated area, maintaining service quality and continuity in alignment with established KPIs while adhering to budgetary constraints. Oversee and monitor network extensions, ensuring timely implementation and compliance with specifications. Identify and report any malfunctions in network components promptly to prevent service disruptions.
Oversee a range of critical duties encompassing project management, team leadership, and strategic planning to drive organizational success. Develop and implement policies that enhance operational efficiency and align with long-term business objectives. Collaborate with cross-functional teams to identify opportunities for growth and innovation, ensuring seamless execution of key initiatives. Monitor performance metrics and deliver regular reports to stakeholders, highlighting progress and addressing potential challenges proactively. Foster a culture of accountability, professional development, and continuous improvement within the team.
Respond to equipment faults reported via the trouble ticket (TT) system in adherence to established corrective maintenance key performance indicators (KPIs).
Conduct regular preventive maintenance to maintain optimal equipment functionality and ensure environmental health standards are consistently met.
Collaborate closely with Support and NMC teams to analyze fault incidents, ensuring precise and prompt resolutions while verifying and relaying clearance details as required.
Design and recommend strategic modifications to enhance the efficiency and effectiveness of the network infrastructure.
Perform preventive maintenance tasks with precision and compile detailed reports on all activities conducted.
Collaborate with equipment vendors to execute new site commissioning tests, ensuring all links and sites adhere strictly to the established engineering standards and equipment factory specifications before acceptance.
Compile reports regarding maintenance activities and submit them as required. Participate in daily meetings to assess progress and address any concerns.
Analyze link failures, identify root causes, and document findings in the Root Cause Analysis (RCA) form, providing supporting evidence upon request.
Principal Outputs
To meet or exceed established performance KPIs, ensuring the consistent delivery of measurable results in alignment with organizational goals.
Guarantee network uptime exceeding 99.60% by maintaining continuous operational reliability.
Deliver a minimum of 80% of target tasks (TTs) in adherence to the established service level agreements (SLAs).
Guarantee network integrity by maintaining packet loss rates consistently below 0.05%.
First-time completion of 90% of the planned workload must be achieved.
Seeking candidates with a strong academic foundation and relevant professional experience. Applicants must hold a degree in a related field and possess demonstrated expertise through prior roles. Additionally, a minimum of three years of hands-on experience in the sector is required. Proficiency in industry-specific tools and methodologies is essential, as is the ability to apply theoretical knowledge to practical challenges. Strong analytical, communication, and problem-solving skills are also necessary for success in this position.
Hold a bachelor’s degree in the field of telecommunications.
Lean Six Sigma Yellow Belt certification equips individuals with fundamental knowledge of process improvement methodologies, emphasizing the DMAIC framework—Define, Measure, Analyze, Improve, and Control. Participants gain insights into identifying inefficiencies, reducing waste, and enhancing operational performance through structured problem-solving techniques. This introductory-level certification is ideal for professionals seeking to support continuous improvement initiatives, collaborate within improvement teams, and apply foundational quality tools in diverse workplace settings. No prior experience is required, though familiarity with basic statistical concepts can be advantageous.
A Cisco Certified Network Associate (CCNA) credential is a widely recognized industry standard that validates foundational networking skills and expertise. Candidates pursuing this certification must demonstrate proficiency in configuring, managing, and troubleshooting network infrastructures using Cisco technologies. The program emphasizes core networking concepts, including IP services, network security, automation, and programmability. To obtain the CCNA certification, individuals must successfully pass a comprehensive exam that assesses their ability to implement and optimize small to medium-sized networks. Professionals holding this certification are equipped to support critical network operations and contribute to the efficiency and security of enterprise environments.
Holding a current and valid driving license is a prerequisite for this role.
Seeking a professional with a proven track record of relevant work experience, including hands-on expertise in the field. The ideal candidate will possess a minimum of three years of direct experience, with a strong emphasis on prior roles that demonstrate adaptability and problem-solving skills. Additionally, familiarity with industry-specific tools, methodologies, or best practices is required to ensure seamless integration into the team. The position demands a self-motivated individual capable of applying experience to drive results and contribute meaningfully to organizational objectives.
Two years of hands-on experience in maintaining transmission networks is required for this role.
Seeking a candidate with strong interpersonal skills to lead cross-functional teams in executing strategic initiatives. The ideal individual will demonstrate exceptional problem-solving abilities and a track record of driving organizational growth. Responsibilities include collaborating with stakeholders, managing project timelines, and ensuring alignment with company objectives. Proficiency in data analysis and decision-making is essential, along with the capacity to mentor and develop team members. Five years of relevant experience in a leadership role is required, along with a bachelor’s degree in Business Administration, Management, or a related field. Familiarity with industry best practices and a commitment to continuous improvement are also expected.
Demonstrates proficiency in technical competencies essential for the role, including expertise in specific software, programming languages, or systems relevant to the position. Applicants must possess a solid understanding of industry-standard tools and methodologies, ensuring they can effectively troubleshoot, analyze data, or develop solutions as required. The ability to apply technical knowledge in practical scenarios, adapt to evolving technologies, and maintain high performance standards is critical. Familiarity with relevant certifications, frameworks, or best practices further strengthens a candidate’s qualifications for the position.
Designs, implements, and maintains robust network management systems to ensure optimal performance, reliability, and security of IT infrastructure. Monitors network traffic, identifies anomalies, and resolves issues promptly to minimize downtime. Collaborates with cross-functional teams to integrate new technologies and enhance system capabilities. Develops and enforces network policies, protocols, and security measures to protect against cyber threats. Conducts regular audits and assessments to evaluate system efficiency and compliance with industry standards. Requires proficiency in network protocols, troubleshooting tools, and scripting languages. A bachelor’s degree in computer science, engineering, or a related field is preferred, along with certifications such as CCNA or Compton Network+. Demonstrated experience in network administration or a similar role is essential.
Experienced radio rigging technicians are required to install, maintain, and repair radio communication equipment, ensuring seamless transmission and reception across various frequencies. Proficiency in antenna systems, transmission lines, and RF (radio frequency) components is essential, along with a solid understanding of electronic principles. Candidates must possess a valid FCC license or equivalent certification and demonstrate hands-on experience with radio frequency testing and troubleshooting. Strong problem-solving skills, attention to detail, and the ability to work in challenging outdoor environments are critical. Familiarity with industry standards, safety protocols, and compliance regulations is also necessary to ensure reliable and secure radio communications.
Proficiency in the architecture of GSM 2G, 3G, and 4G networks is essential for this role. Understanding the structural components and operational frameworks of these mobile network generations is a key requirement.
Possesses a solid grasp of BSS (Business Support Systems) and transmission technology fundamentals.
Microsoft Office proficiency is a fundamental requirement for this position, encompassing strong skills in Word, Excel, and PowerPoint. Candidates must demonstrate a solid understanding of these applications to create, edit, and manage documents, spreadsheets, and presentations efficiently. Additionally, familiarity with advanced features such as macros, pivot tables, and data visualization tools will be highly advantageous. The role may involve collaborating with cross-functional teams, requiring the ability to leverage Office tools for seamless communication and project execution.
With a strong commitment to customer satisfaction, this role prioritizes understanding and addressing client needs effectively. It demands keen attention to detail and the ability to deliver solutions that align with customer expectations. Problem-solving and clear communication are essential to ensure positive interactions and maintain high service standards. Candidates should demonstrate adaptability and a proactive approach to resolving inquiries while fostering long-term relationships with clients.
Planning and organizing complex projects from inception to completion involves establishing clear objectives, allocating necessary resources, and devising detailed timelines to ensure efficient execution. This role requires meticulous attention to detail, strong multitasking abilities, and the capacity to prioritize tasks effectively while adapting to evolving priorities. Key responsibilities include coordinating team efforts, monitoring progress against milestones, and implementing adjustments to maintain project momentum. Proficiency in project management tools and methodologies is essential, along with excellent communication skills to facilitate collaboration and alignment among stakeholders.
Resolves technical issues by diagnosing and repairing faults in hardware, software, or network systems to ensure optimal performance and minimize downtime. Investigates error messages, system logs, and user reports to identify root causes of problems. Applies systematic approaches, such as the OSI model or structured troubleshooting methodologies, to isolate and resolve issues efficiently. Collaborates with cross-functional teams, including IT support, developers, and vendors, to implement solutions and prevent recurrence. Maintains detailed documentation of incidents, solutions, and preventive measures for future reference and knowledge sharing.
Demonstrates a high level of proficiency in key functional areas, ensuring alignment with organizational objectives and operational excellence. Exhibits strong analytical and problem-solving skills to interpret complex information and drive informed decision-making. Maintains a thorough understanding of industry standards, regulations, and best practices to uphold compliance and enhance process efficiency. Collaborates effectively with cross-functional teams to streamline workflows and achieve collective goals. Possesses the ability to adapt to evolving business needs and technological advancements while fostering continuous improvement within the role.
Collaborative efforts are essential in this role, requiring individuals to actively engage with colleagues across various departments to achieve shared objectives. Strong interpersonal skills are crucial for fostering a cohesive and productive work environment. The ability to communicate effectively, both verbally and in writing, ensures alignment on tasks and projects. Team members must be adaptable, demonstrating a willingness to support peers and contribute to collective success. Reliability and a proactive approach are valued traits in this collaborative setting.
Actively fosters a collaborative workplace where team members work together seamlessly, sharing collective accountability for shared goals. Consistently drives teams toward high performance by regularly evaluating objectives and priorities to ensure alignment and effectiveness.
We are seeking a dynamic individual to drive forward-thinking solutions and groundbreaking advancements. The ideal candidate will spearhead creative initiatives, fostering an environment of continuous improvement and transformative change. Responsibilities include identifying emerging trends, developing inventive strategies, and implementing cutting-edge technologies to enhance organizational performance. A strong background in research and development, coupled with a proven ability to think outside conventional boundaries, is essential. Additionally, exceptional problem-solving skills, adaptability, and a passion for pushing the limits of what’s possible are required for success in this role.
An individual who thrives on innovation and actively seeks to pioneer fresh ideas and frameworks for addressing existing and emerging challenges. Fosters an organizational culture where creative problem-solving is not just encouraged but required, driving continuous performance enhancements and unlocking new avenues for business growth.
Overseeing risk mitigation strategies is essential to ensuring operational stability and safeguarding organizational assets. This role involves identifying potential threats, analyzing their impact, and developing proactive measures to minimize vulnerabilities. Key responsibilities include conducting comprehensive risk assessments, implementing control mechanisms, and monitoring compliance with established policies and regulations. A strong analytical mindset, attention to detail, and expertise in risk management frameworks are required to effectively address challenges and support informed decision-making processes.
Review potential risks by evaluating their impact on the organization and key stakeholders, then develop mitigation strategies and contingency plans to address any identified threats. Additionally, foster a culture of innovation by motivating team members to pursue new business opportunities and explore creative solutions to drive growth.
Analytical thinking involves the capacity to systematically dissect complex problems, identify key components, and derive logical solutions. Professionals in this role evaluate data, assess patterns, and interpret trends to inform decision-making processes. Strong attention to detail and the ability to synthesize information from multiple sources are essential for success. This skill set is critical in roles requiring problem-solving, strategic planning, and evidence-based reasoning.
Analyze and discern patterns or relationships among seemingly unrelated situations, isolating pivotal or fundamental issues within intricate scenarios, which involves leveraging creative, conceptual, or inductive reasoning methodologies.
Applicants satisfying the specified prerequisites are requested to submit their application letter, current and expected salary details, along with a comprehensive CV that includes a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The subject line of the email should clearly state “Field Operations Engineer-Transmission/GSM,” and candidates must also specify their preferred work location in the application.
Qualifications
BA/BSc/HND , Others
Experience Required
2 years
