Our esteemed client, a distinguished French bakery chain, operates in Kenya under the name Boulangerie & Company Limited. Founded in 1998 by Michel Galloper, Le Greenier à Pain has since expanded to over 30 branches spanning from Paris to Tokyo. Notably, this renowned brand has opened its first four outlets in Nairobi, Kenya, marking its debut in Africa.
The organization seeks a Chief Steward to manage all stewarding operations, guaranteeing the cleanliness, hygiene, and proper upkeep of kitchen equipment, utensils, food preparation areas, and dining support facilities. This position involves overseeing the stewarding team, enforcing health and safety regulations, and facilitating smooth food and beverage service operations.
Key duties involve overseeing daily operations to ensure seamless workflow, managing a cross-functional team to drive project milestones, and maintaining rigorous compliance with industry regulations. Additional accountability includes evaluating team performance, optimizing resource allocation, and fostering a collaborative environment to enhance productivity. Collaborating with senior leadership, the role requires strategic input to align operational activities with organizational objectives while addressing emerging challenges promptly.
The steward oversees the efficient execution of operational duties, ensuring adherence to established protocols and maintaining high standards of service excellence. They manage day-to-day activities, coordinate with team members, and address any challenges that arise to uphold smooth operations. Responsibilities include monitoring workflows, resolving issues promptly, and implementing improvements to enhance productivity. A strong understanding of operational procedures and a commitment to continuous improvement are essential for success in this role.
Oversee and manage the workflows of stewards and cleaning staff to ensure efficient operations.
Maintain the cleanliness and sanitation of all kitchen utensils, crockery, cutlery, glassware, and equipment by adhering to established standards.
Oversee the sanitation of kitchens, storage facilities, waste management zones, and food preparation areas to ensure compliance with hygiene standards.
Maintain sufficient inventory levels of cleaning supplies and stewarding equipment at all times.
Maintaining high standards of hygiene and ensuring food safety are critical responsibilities in this role. You will be expected to uphold rigorous cleanliness protocols and comply with all relevant food safety regulations to prevent contamination and protect public health. Your duties will include monitoring sanitation practices, conducting regular inspections, and addressing any potential hazards promptly. Additionally, you will be responsible for training staff on proper hygiene procedures and food handling techniques to ensure consistent compliance across the operation.
Ensure adherence to established food safety protocols, sanitation guidelines, and occupational health regulations.
Perform routine assessments of kitchen and stewardship zones to ensure compliance with established standards and operational protocols.
Proper waste management and disposal protocols must be meticulously adhered to at all times.
Ensure adherence to stringent cleanliness standards in alignment with both regulatory mandates and organizational policies.
The position entails overseeing the tracking, maintenance, and optimization of inventory and asset records to ensure accuracy and efficiency. Responsibilities include managing stock levels, conducting periodic audits, and implementing systems to streamline procurement and disposal processes. The role requires proficiency in inventory management software, attention to detail, and the ability to analyze data to identify trends or discrepancies. Additionally, collaboration with procurement, finance, and operations teams is essential to align inventory levels with organizational needs and budgetary constraints.
Track and manage documentation for all kitchen equipment, utensils, and cleaning supplies to ensure accurate inventory records.
Monitor occurrences of breakages, losses, and damages, and propose appropriate corrective measures.
Perform regular inventory assessments of stewarding supplies and equipment to ensure accurate stock levels.
Properly store and manage equipment and cleaning chemicals to maintain safety and compliance standards.
Guides and oversees a cohesive team of professionals, fostering collaboration and maximizing collective performance to achieve shared goals. Establishes clear expectations, delegates responsibilities, and provides ongoing support to ensure each member contributes effectively. Evaluates team dynamics, addresses challenges proactively, and cultivates an environment of accountability and continuous improvement.
Plan, oversee, and assess the performance of stewarding personnel.
Deliver comprehensive training to employees regarding cleaning protocols, sanitation guidelines, and proper utilization of equipment to ensure adherence to safety and hygiene standards.
Track and evaluate employee attendance records, address disciplinary matters, and assess performance metrics to ensure organizational standards are maintained.
Promote collaboration and ensure compliance with organizational policies.
Safety and compliance are integral to our operations, ensuring adherence to regulatory standards and mitigating operational risks. This role requires a meticulous approach to maintaining safety protocols, conducting regular audits, and ensuring all activities align with industry regulations. Responsibilities include monitoring compliance with health, safety, and environmental policies, identifying potential hazards, and implementing corrective measures. The ideal candidate will possess a strong understanding of safety regulations, keen attention to detail, and the ability to communicate effectively with stakeholders to foster a culture of safety and accountability.
Promptly report any maintenance issues or equipment faults to ensure timely resolution and minimal disruption to operations.
Maintain strict adherence to the organization’s health, safety, and environmental policies to uphold regulatory standards and operational integrity.
Track and measure critical operational metrics to evaluate performance efficiency and identify areas for enhancement, ensuring alignment with organizational objectives and strategic priorities.
Ensure full adherence to established hygiene and sanitation protocols at all times.
Maintain the prompt availability of sanitized utensils and operational equipment throughout all service periods.
Ensure precise tracking and documentation of inventory levels for stewarding supplies and equipment.
Bachelor’s degree in a related field or equivalent experience is required, along with a minimum of five years in a relevant professional setting. Proficiency in specific software applications is essential, and strong problem-solving abilities are a must. Excellent communication skills, both written and verbal, are necessary to collaborate effectively. Candidates should demonstrate a proven track record of project management and a keen attention to detail. Familiarity with industry regulations and compliance standards is also required.
A degree or diploma in Hospitality Management, Food Production, Housekeeping, or a related discipline is required.
Seeking candidates with a minimum of three to five years of hands-on experience in stewarding operations, including at least twelve months in a leadership or supervisory capacity.
Proficiency in food safety protocols and sanitation regulations is required.
Proficiency in hotel operations, restaurant management, bakery services, catering arrangements, or food production facilities is highly desirable.
Demonstrates proficiency in a range of technical and interpersonal skills essential for success in the role, including strong analytical abilities, effective communication, and collaborative teamwork. Requires expertise in [specific software/tools, if applicable], along with the capacity to manage multiple priorities under deadlines. Familiarity with [industry-specific knowledge, if applicable] is preferred, as is a commitment to continuous learning and professional development. Exhibits problem-solving acumen, adaptability in dynamic environments, and a results-driven mindset to achieve organizational objectives.
Demonstrates strong leadership capabilities and proficiency in supervisory functions.
Demonstrates exceptional proficiency in organizing tasks and planning workflows effectively.
Proficiency in sanitation protocols and food safety regulations is required.
Demonstrates meticulous attention to detail in executing tasks, ensuring accuracy and precision throughout all processes. Identifies discrepancies or anomalies with a keen eye, maintaining high standards of quality and consistency in deliverables. Applies thoroughness in reviewing information, documentation, and performance to uphold operational excellence and minimize errors.
Proven expertise in inventory management, encompassing the ability to track stock levels, optimize supply chains, and minimize discrepancies through meticulous oversight and analytical processes.
Strong analytical and critical thinking skills, coupled with the capacity to make informed decisions, are essential. These competencies enable the identification and resolution of complex issues while ensuring effective outcomes.
Effective verbal and written communication abilities, along with strong interpersonal capabilities, are essential.
Capable of thriving in high-pressure situations while consistently meeting operational requirements with efficiency and precision.
Interested and qualified applicants are encouraged to submit their CVs to hr@mybest.co.ke, ensuring the position title is included in the email subject line.
Qualifications
Diploma
Experience Required
3 - 5 years
