About the role
We seek well-rounded candidates with proven experience in service and cashiering roles.
The role encompasses a comprehensive range of responsibilities designed to ensure operational efficiency and organizational success. Key accountabilities include managing day-to-day tasks, overseeing project timelines, and coordinating cross-functional teams to achieve strategic objectives. Additionally, the position requires maintaining accurate documentation, adhering to company policies, and delivering high-quality outputs in alignment with established standards. Candidates must possess strong analytical skills, exceptional communication abilities, and a proven track record in similar roles. Proficiency in relevant software tools and a commitment to continuous improvement are essential for success in this position.
Prepare and deliver food and beverages to patrons as per their requests, ensuring prompt and courteous service.
To maintain high service standards, engage with customers to confirm their satisfaction with their meals and promptly address any issues. Take initiative to resolve complaints effectively, ensuring each customer leaves content, and any concerns are fully addressed.
After customers have been served, the individual is responsible for clearing the tables in a timely and efficient manner.
Dedicated to ensuring every customer interaction results in complete satisfaction.
Process financial transactions through various payment methods, including cash, checks, credit cards, vouchers, or automatic debits.
Prepare and distribute receipts, process refunds and credit transactions, and accurately calculate and return any change owed to customers.
At the onset of each shift, meticulously verify the cash drawer totals to confirm accuracy and ensure sufficient change availability.
Upon patrons’ arrival at the premises, extend a warm and professional welcome to each individual entering the establishment.
Ensure checkout areas are consistently kept clean, organized, and free of clutter to facilitate smooth customer flow and uphold a professional appearance.
Determine or confirm prices for merchandise, services, or entry fees, then compute invoices with the use of calculators, cash registers, or optical price scanners.
Issue trading stamps, process food stamp redemptions, and handle coupon exchanges efficiently.
Address customer concerns and resolve disputes to ensure their satisfaction and retention.
Bachelor’s degree in Computer Science, Engineering, or a related field is required, complemented by a minimum of 5 years of experience in software development. Proficiency in Python, Java, or C++ is essential, along with expertise in cloud platforms such as AWS, Azure, or Google Cloud. Strong problem-solving abilities and excellent communication skills are also necessary. Responsibilities include designing scalable software solutions, leading development teams, and ensuring optimal system performance.
Requires a formally recognized qualification in Food and Beverage from an accredited institution.
Requires a minimum of two years of professional experience in a distinguished hotel or restaurant setting.
A diploma in food and beverage production and service is highly advantageous.
Demonstrates unwavering integrity, reliability, and ethical principles in all professional interactions and decision-making processes, ensuring transparency and accountability in every aspect of the role.
Exceptional interpersonal and written communication abilities are essential, enabling effective interaction with colleagues, clients, and stakeholders across diverse channels.
Exceptional ability to communicate and collaborate effectively with colleagues, clients, and stakeholders at all levels.
To initiate the application process, please adhere to the specified method outlined for submission. Ensure all required materials are prepared and submitted in accordance with the provided instructions. Follow the outlined steps meticulously to complete your application accurately and efficiently.
Please submit your revised CV to talentsourcing@sheerlogicltd.com no later than 7th June 2026, ensuring the job title (Waiter) is clearly stated in the email subject line. Kindly note that this is a time-sensitive recruitment opportunity.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 years
