REF: TNH/HHR/FOA-C/06/2026
This role is designed to ensure efficient patient registration and billing processes, thereby enabling timely access to healthcare services in alignment with the hospital’s strategic goals and established protocols.
We are seeking a highly motivated professional to join our team, where you will play a pivotal role in driving operational excellence and contributing to strategic initiatives. Your primary responsibilities will include overseeing project execution, ensuring alignment with organizational goals, and fostering collaboration across departments to achieve key performance indicators. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proven track record of managing cross-functional teams. Proficiency in industry-specific tools and methodologies is essential, along with the capacity to adapt to evolving business needs. Additionally, you will be responsible for monitoring progress, identifying opportunities for improvement, and presenting actionable insights to senior leadership. This position requires a proactive approach, meticulous attention to detail, and the ability to thrive in a fast-paced environment.
Accurately receive, confirm, and register patients—including corporate clients, individuals, and those covered by insurance schemes—in the system.
Bill patients for the hospital’s medical services using a variety of payment methods, such as cash, credit cards, Mesa, and checks.
Scan patient records into the appropriate insurance systems and conduct follow-up calls to ensure prompt approval of medical billing payments.
Provide patients with clear guidance regarding the approval status of their medical bills, facilitating their access to necessary hospital services.
Provide patients with clear guidance to the appropriate departments and facilities within the hospital.
Schedule follow-up visits for patients and provide them with the necessary information regarding their appointments.
Daily collections of bank cash and checks are processed, with receipts promptly forwarded to the senior cashier.
Create and deliver daily payment summary reports to the senior cashier promptly.
Upon receipt, all medical invoices must be promptly forwarded to the assistant accountant for processing and distribution.
Assigned duties may include additional tasks as deemed necessary by the supervisor from time to time.
Requires a bachelor’s degree or higher in a relevant field, alongside three to five years of hands-on experience in a comparable role. Candidates should possess strong analytical capabilities, exceptional organizational talents, and the ability to manage multiple priorities effectively. Proficiency in industry-standard software and tools is essential, as is the capacity to communicate complex information clearly and concisely. Prior experience in project coordination, stakeholder engagement, and process improvement is highly valued.
Holders of a recognized diploma in Business Administration, Economics, Finance, or other business-related fields are eligible for consideration.
A partial accounting qualification, such as CPA Part II or ARCA, is required for this position.
Proficient in utilizing various computer applications and systems to perform job-related tasks efficiently and accurately.
A minimum of two years of hands-on experience in a related field is required.
If your qualifications and professional experience align with the outlined requirements, kindly submit your application—including a cover letter, CV/resume, job reference number, testimonials, and the full contact details of three referees—to the undersigned by no later than June 13, 2026. Please note that only online applications will be accepted.
The Nairobi Hospital is seeking a highly motivated and skilled individual to join our esteemed team. Candidates must possess a minimum of a Bachelor’s degree in a relevant field, along with at least three years of professional experience in a similar role. Strong communication and interpersonal skills are essential, as the position requires frequent interaction with patients, families, and healthcare professionals. The successful applicant will be responsible for providing exceptional patient care, maintaining accurate medical records, and adhering to all hospital policies and procedures. Additionally, the role demands a commitment to continuous learning and professional development to ensure the highest standards of healthcare service delivery.
P. O. Box 30026 – 00100
We are seeking a highly motivated and experienced professional to join our team in Nairobi. The ideal candidate will possess a minimum of five years of relevant work experience and demonstrate exceptional leadership, communication, and problem-solving skills. Responsibilities include overseeing daily operations, managing a team of professionals, developing strategic initiatives, and ensuring compliance with company policies and industry regulations. Proficiency in Microsoft Office Suite and strong analytical abilities are required, while fluency in both English and Swahili is highly advantageous. The successful applicant will be expected to drive performance, foster innovation, and contribute to the organization’s long-term growth.
We are currently seeking qualified candidates to join our team at FBI Hospital. If interested, kindly submit your application via email to recruitment@nbihosp.org.
Qualifications
Diploma
Experience Required
2 years
