The Accounts Collection Manager will oversee the process of contacting debtors, issuing demand letters, and conducting field visits. Candidates must demonstrate proficiency in skip tracing, even with minimal details such as an ID, and maintain strict adherence to timelines. Prior experience in debt collection will be considered a significant advantage.
Oversee and execute key duties and responsibilities essential to the role, ensuring alignment with organizational objectives and standards. Perform a variety of tasks critical to daily operations, including managing projects, coordinating team efforts, and maintaining compliance with established policies. Actively contribute to strategic initiatives while upholding high standards of professionalism and accountability. Collaborate with stakeholders to drive efficiency, innovation, and continuous improvement across all assigned functions.
Consistently relay updates on account status to management while evaluating potential adjustments as necessary to enhance performance or address concerns.
Consistently contacting debtors and their referees via outbound calls to gather fresh information regarding customer or collateral locations.
Proficiently utilize comprehensive Internet databases and telecommunication resources to identify and engage potential customers.
Professional Rewrite:
Our role entails conducting skip tracing for customers and other relevant parties to ascertain their most recent known addresses, thereby facilitating the location of clients or customers.
Professional communication will be established with the client’s customers, references, associates, and relatives through telephone outreach.
To maintain timely payments, consistent contact with debtors is essential to ensure prompt fulfillment of their financial obligations without any unnecessary postponement.
Bachelor’s degree in finance, accounting, business administration, or a related field is required for the debt collection intern role. Prior experience in customer service or financial services is beneficial, though not mandatory. Strong communication skills, both written and verbal, are essential. Proficiency in Microsoft Office Suite, particularly Excel, is necessary. Familiarity with debt collection laws and regulations is a plus. Ability to work independently and manage multiple tasks efficiently is expected.
A Bachelor’s degree, diploma, or certificate in Business Administration, Accounting, Finance, or a closely related discipline is required.
A demonstrated proficiency in negotiation and communication is essential.
Proficiency in debt collection regulations will be considered an additional asset.
Detail-oriented organizational abilities, ensuring efficient management of tasks and resources, are essential for this role.
Accomplishes tasks with strong organizational and prioritization abilities, seamlessly balancing multiple responsibilities with precision and efficiency.
Professionalism and strategic business acumen are essential for this role, requiring a keen understanding of corporate dynamics and effective communication skills. Candidates must demonstrate reliability, integrity, and a proactive approach to problem-solving, ensuring alignment with organizational objectives. Strong interpersonal abilities and a commitment to ethical standards are imperative, as the position involves direct engagement with stakeholders and leadership teams. Additionally, the ability to navigate complex business environments with confidence and sound judgment is critical for success in this capacity.
Interested and eligible applicants are encouraged to submit their CV to nairobi@thehsbsgroup.com, with the job title clearly indicated in the email subject line.
Qualifications
Diploma , Professional Certificate
