Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, specializes in the transportation of air and sea cargo from prominent global hubs, including Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. The company manages an average of 80 to 100 tonnes of air freight monthly, encompassing both commercial and personal shipments, alongside the daily handling of one 40ft container. They ensure comprehensive end-to-end visibility throughout the logistics chain, from warehouse receipt and customs clearance to final delivery.
Our client is searching for an accomplished and visionary Chief Executive Officer to assume complete operational leadership, enhance their organizational systems, and spearhead the next stage of strategic expansion.
Execute a comprehensive array of responsibilities encompassing strategic planning, operational oversight, and cross-functional collaboration to drive organizational objectives. Engage in high-level decision-making processes, ensuring alignment with company policies and industry best practices. Oversee daily operations, monitor performance metrics, and implement continuous improvement initiatives to enhance efficiency and productivity. Foster a culture of accountability while mentoring team members to cultivate talent and strengthen overall capabilities. Serve as a liaison between senior leadership and operational teams to facilitate seamless communication and execution of strategic directives.
Oversee all seven operational departments, including Sales, Customer Service, Transport, Marketing, Call Center, Warehouse, and Operations, ensuring cohesive and efficient collaboration across each division.
Achieve a 20% to 30% increase in annual revenue compared to the previous year, concurrently improving profit margins.
Deliver superior client experiences by expediting the resolution of delays, breakages, and claims.
Responsibilities include managing air freight operations, overseeing sea container logistics, directing warehousing activities, coordinating transportation services, and ensuring seamless customs clearance processes.
Forge robust global alliances and integrate advanced technological solutions to enhance tracking capabilities and operational efficiency.
Candidates must possess relevant academic credentials and professional experience in the field. Applicants should have completed a degree or qualification that aligns with the role’s requirements. Prior to work experience in a similar capacity is essential to demonstrate competence and readiness for the position. Additionally, any specialized training or certifications pertinent to the role are highly valued.
With a minimum of 10 to 15 years of professional experience in freight forwarding and logistics, the ideal candidate will possess specialized expertise in air freight operations and containerized sea freight management.
With at least five years of executive leadership experience in roles such as General Manager, Director, or Chief Executive Officer—each involving direct responsibility for profit and loss—this position requires demonstrated expertise in strategic decision-making and financial oversight.
Experienced in delivering superior client service and enhancing operational efficiency within logistics environments.
Proficiency in the regulatory frameworks of Kenya and East Africa, including the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), is required.
A bachelor’s degree in business, logistics, or a closely related discipline is required, with preference given to candidates holding an MBA or professional certifications such as CULT or FIAT.
Demonstrates expertise in [specific skills or areas, e.g., project management, data analysis, or client relations]. Requires a minimum of [X] years of relevant experience in [specific field or role]. Proficient in [relevant tools, software, or methodologies, e.g., Microsoft Office Suite, Agile methodologies, or CRM systems]. Exhibits strong analytical and problem-solving abilities, with a keen attention to detail. Shows exceptional communication and collaboration skills to work effectively in cross-functional teams. Ability to manage multiple priorities in a fast-paced environment while adhering to deadlines. Commitment to professional development and continuous learning in [industry or field].
A proven ability to lead and inspire teams effectively is essential.
Demonstrates a strong understanding of commercial principles and market dynamics.
Demonstrates exceptional aptitude for identifying solutions to complex challenges with efficiency and precision.
Proven ability to lead and develop high-performing teams, fostering a collaborative and productive work environment.
Maintaining unwavering integrity in all professional interactions and decision-making processes is essential.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
