Oversee and execute a comprehensive range of duties and responsibilities associated with the role, ensuring alignment with organizational objectives and operational requirements. Facilitate key processes, including project management, team coordination, and stakeholder communication, while maintaining meticulous attention to detail and adherence to established guidelines. Develop and implement strategic initiatives to optimize efficiency, drive productivity, and enhance overall performance within the department. Collaborate cross-functionally to identify solutions for challenges, streamline workflows, and support the achievement of key performance indicators. Ensure compliance with company policies, industry regulations, and quality standards while fostering a collaborative and results-driven work environment.
Developing and enhancing the capabilities of the Human Resources (HR) department remains a critical priority. This initiative focuses on strengthening the department’s skills, processes, and infrastructure to optimize performance and support organizational goals. By investing in training, technology, and best practices, the HR team will be better equipped to attract, retain, and develop top talent while ensuring compliance with evolving labor laws and industry standards. The goal is to foster a high-performing HR function that drives employee engagement, operational efficiency, and long-term business success.
Offer strategic HR leadership across the Region while ensuring HR activities are fully aligned with global HR strategies, standards, and frameworks.
Develop and reinforce an integrated HR framework to effectively support Regional Office and Country/Cluster Delegations.
Oversee and lead Regional HR teams, guaranteeing optimal resource allocation and the consistent delivery of superior HR services.
Offer guidance in direct management, technical oversight, and skills enhancement to HR Officers and designated HR representatives stationed across various sites.
Serve as the primary liaison between HRMD Geneva and the Region, facilitating the seamless execution of global HR initiatives, reforms, and strategic organizational priorities.
Facilitate the deployment and execution of HR transformation projects and broader organizational change initiatives.
Deliver authoritative HR guidance to senior leadership and operational managers on intricate employee-related challenges.
Strengthen HR capabilities by providing coaching, mentoring, and structured development initiatives for HR teams throughout the Region.
Advocate for and facilitate cooperation and the exchange of expertise within internal HR networks and the broader humanitarian community to enhance collective effectiveness.
Offer immediate HR technical assistance in emergency situations, involving rapid deployment of staff and crisis response staffing initiatives.
Enhance the emergency response capabilities of HR teams and guarantee their preparedness for rapid deployment in crisis situations.
Establish and cultivate robust inter-agency HR networks to facilitate the exchange of best practices, policies, and innovations in HR management.
The organization is responsible for attracting, identifying, and appointing suitable candidates to fulfill vacant positions within the company. This involves developing and implementing recruitment strategies, managing job postings, screening applications, conducting interviews and assessments, and extending job offers to selected applicants. The role requires strong interpersonal and communication skills, attention to detail, and proficiency in recruitment software and applicant tracking systems. Additionally, the individual must ensure compliance with employment laws and maintain a positive employer brand throughout the hiring process.
Drive strategic regional workforce planning initiatives, oversee staffing forecasts, and implement talent acquisition strategies for both national and international roles.
Facilitate the harmonization of recruitment strategies with global HR priorities, diversity goals, and organizational workforce planning frameworks.
Responsible for managing end-to-end recruitment and selection activities, encompassing job analysis, candidate sourcing, shortlisting, interview facilitation, and final selection decisions.
Oversee the development, evaluation, and quality control processes for job descriptions and related recruitment materials.
Proactively manage and ensure the integrity of background verification procedures, encompassing reference validation and adherence to mandatory disclosure protocols regarding misconduct.
Ensure that all hiring processes consistently comply with safeguarding standards and ethical recruitment practices.
In partnership with global HR classification teams, assist in the evaluation and grading of national staff positions.
Offer expert counsel on establishing and achieving diversity, equity, and inclusion objectives throughout recruitment initiatives.
Coordinate emergency recruitment initiatives and expedite deployment procedures in partnership with HR emergency response units.
Design and refine recruitment tools, templates, and systems with the aim of enhancing both efficiency and consistency.
We are responsible for managing onboarding and induction programs to facilitate the seamless integration of new employees into the organization and its core values.
We are seeking a Staff Development professional to design, implement, and oversee training programs that enhance employee skills, performance, and career growth. This role involves assessing organizational training needs, developing customized learning solutions, and evaluating program effectiveness to ensure continuous improvement. The ideal candidate will collaborate with leadership to align development initiatives with strategic goals, facilitate workshops and seminars, and promote a culture of lifelong learning within the organization. Proficiency in instructional design, strong communication skills, and experience in change management are essential requirements for success in this position.
Develop, manage, and lead structured onboarding, induction, and orientation initiatives for new hires.
Conduct thorough assessments of organizational learning requirements and design customized training and development programs to address identified gaps.
Provide strategic guidance to managers and employees regarding career progression, available learning resources, and strategies for enhancing performance through structured improvement plans.
Oversee the tracking of staff training engagement, completion metrics, and the impact of learning initiatives to ensure program efficacy.
Enhance leadership and management development programs to align with key organizational objectives and internationally recognized frameworks.
Foster an environment that prioritizes ongoing education, career growth, and collaborative knowledge exchange.
Work in partnership with occupational health and staff wellbeing teams to develop and execute wellness and psychological support initiatives.
Develop the capabilities of managers and HR teams to effectively address intricate employee development and performance challenges.
Facilitate the advancement of regional learning and leadership capability development initiatives in alignment with global HR strategies.
This role offers a competitive salary along with a comprehensive benefits package designed to support your professional and personal well-being. Eligible employees receive health insurance, retirement savings contributions, paid time off, and other perks tailored to enhance work-life balance. Additional incentives may be available based on performance and tenure.
Responsible for managing the development, execution, and oversight of compensation and benefits frameworks tailored to locally recruited employees.
Develop and maintain compensation frameworks that are both competitive and fair, while ensuring alignment with organizational and market benchmarks.
Perform comprehensive salary benchmarking studies and compensation analyses spanning multiple countries within the Region to ensure competitive and equitable remuneration structures.
Develop and maintain salary scales and benefits frameworks by offering expert technical guidance throughout the process.
Maintain adherence to all statutory labor obligations and national employment regulations applicable to each jurisdiction.
Assist Country and Cluster Delegations by clarifying and executing remuneration policies and frameworks to ensure alignment with organizational standards.
Conduct routine assessments of compensation structures to ensure fair and equitable pay, implementing adjustments as required to address disparities.
Provide strategic guidance to leadership regarding compensation and recognition frameworks designed to enhance the recruitment, retention, and engagement of top talent.
The role involves developing, implementing, and maintaining comprehensive HR policies and procedures to ensure compliance with legal standards and organizational objectives. Responsibilities include drafting, reviewing, and updating policies to reflect regulatory changes, providing guidance to management and employees on policy interpretation, and conducting training sessions to ensure understanding and adherence. Additionally, the position requires monitoring policy effectiveness, collecting feedback, and making recommendations for improvements to enhance efficiency and employee satisfaction. Strong analytical skills, attention to detail, and expertise in employment law are essential, along with the ability to communicate complex policies clearly to diverse audiences.
Interpret, implement, and enforce HR policies, procedures, and staff regulations uniformly throughout the Region to maintain consistency and compliance.
Assist in maintaining consistent application and regular evaluation of staff regulations applicable to locally recruited personnel.
Serve as the primary regional authority on HR compliance, safeguarding, and workplace conduct issues.
Ensure the proper execution of the Staff Code of Conduct and associated ethical guidelines.
Provide assistance in the creation and ongoing management of initiatives focused on enhancing employee health, wellbeing, and psychological support.
Oversee the administration of HR contracts, maintain accurate documentation, and ensure adherence to procedural compliance throughout all HR operations.
Perform initial evaluations and analyses of HR-related matters, such as instances of misconduct, employee grievances, and workplace-related issues.
Handle intricate or critical cases by forwarding them to HRMD Geneva, adhering strictly to established procedures.
Maintain strict confidentiality, ensure accuracy, and properly document all HR case management activities.
Ensure that HR policy updates and procedural changes are effectively communicated throughout the Region.
Educate all staff and affiliates on the critical importance of safeguarding, child protection, and workplace ethics, ensuring comprehensive understanding and adherence to established policies and standards.
Performance and Data Management professionals are tasked with overseeing the collection, storage, and analysis of organizational data to ensure accuracy, security, and compliance with relevant regulations. They design and implement strategies to optimize data systems, enhance data integrity, and support informed decision-making. Responsibilities include monitoring system performance, troubleshooting data-related issues, and maintaining robust data governance frameworks. Additionally, they collaborate with cross-functional teams to align data initiatives with business objectives and ensure seamless integration across platforms. Proficiency in database management systems, data modeling, and analytical tools is essential, along with strong problem-solving and communication skills to translate technical insights into actionable business strategies.
Design regional HR performance indicators that are fully aligned with established global HR KPIs and ensure their consistent monitoring.
Maintain precise, up-to-date, and comprehensive HR data management and reporting throughout the Region.
Spearhead the submission of HR data to central HR systems, ensuring it serves as the definitive source of truth.
Perform workforce analytics to facilitate strategic decision-making and organizational planning.
Compile comprehensive HR reports, interactive dashboards, and analytical narratives that highlight workforce trends, diversity statistics, and talent performance metrics.
Provide guidance to managers on implementing effective performance management systems, covering areas such as establishing clear objectives, conducting structured appraisals, and facilitating performance improvement initiatives.
Assist in addressing performance deficiencies, handling disciplinary matters, and managing employee relations issues.
Maintain rigorous adherence to HR data protection, confidentiality, and governance protocols at all times.
Provide technical assistance to National Societies in addressing operational and strategic challenges, ensuring alignment with organizational standards and best practices. Collaborate with teams to identify technical needs, develop tailored solutions, and implement improvements to enhance service delivery. Maintain up-to-date knowledge of sector-specific developments, policies, and methodologies to offer informed guidance and support. Conduct assessments, training sessions, and capacity-building initiatives to strengthen institutional capabilities and foster sustainable growth. Prepare reports, documentation, and recommendations to inform decision-making processes and facilitate continuous improvement.
Deliver specialized HR advisory services to National Societies across the Region, as and when requested.
Facilitate the enhancement of HR capabilities within National Societies through strategic partnerships with pertinent coordination units.
Enhance the effectiveness of HR systems, policies, and procedures within collaborating organizations to drive organizational excellence.
The position involves overseeing the handling of cases and complaints, ensuring thorough investigation, resolution, and documentation of each matter. Key responsibilities include analyzing case details, coordinating with relevant stakeholders, and maintaining accurate records to track progress and outcomes. The role requires strong analytical skills, attention to detail, and the ability to manage multiple priorities efficiently. Proficiency in case management systems and compliance with established procedures are essential. Additionally, effective communication and problem-solving abilities are crucial for addressing issues promptly and maintaining high standards of service.
Act as the central point of contact within the region for HR case management, employee relations concerns, and workplace disputes.
Handle complaints and allegations with the utmost confidentiality and professionalism, conducting thorough assessments to ensure fair and effective resolution.
Promptly elevate and resolve cases according to approved HR guidelines and procedures.
Ensure precise documentation and detailed case records are prepared and maintained in strict adherence to organizational standards and protocols.
Collaborate with relevant investigative and oversight departments as necessary.
Oversee the completion of additional duties as assigned, ensuring all tasks are executed efficiently and in compliance with established protocols. Handle various administrative and operational tasks, including scheduling, documentation, and coordination with team members to support overall workflow. Perform other related responsibilities as needed to contribute to the achievement of departmental and organizational objectives.
Deliver temporary surge assistance to additional regions, HRMD Geneva, or other organizational initiatives as needed.
Engage in emergency response staffing efforts, coordinate deployment activities, and lead organizational transition initiatives.
Perform all additional human resources duties as required to align with the organization’s evolving needs and strategic priorities.
Your role plays a pivotal part in driving the success of a world-class HR organization that operates across international markets. By fulfilling your responsibilities with diligence, you help strengthen the company’s global HR capabilities and support its strategic objectives. This position requires a proactive approach, ensuring alignment with the organization’s goals while delivering measurable value to the business. Whether through policy development, talent management, or employee engagement initiatives, your contributions will directly impact the efficiency and effectiveness of HR operations on a global scale.
Maintain unwavering integrity, safeguard confidentiality, uphold professionalism, and adhere to the highest ethical standards at all times.
Play an integral role in advancing global HR strategic goals and aligning them with the organization’s overarching priorities.
Facilitate seamless collaboration, foster knowledge exchange, and ensure strategic alignment among HR teams operating across global markets.
Cultivate an environment that champions innovation, ongoing enhancements, and elevated performance across all HR operations.
Facilitate surge planning, emergency preparedness, and operational readiness within the HR function to ensure robust response capabilities during high-demand or crisis situations.
Demonstrate exceptional leadership qualities while fostering a culture of accountability and service excellence across the HR department.
A Bachelor’s degree in a relevant field is required for this position. Additionally, a minimum of five years of professional experience is necessary, along with any certifications or licenses pertinent to the role. Candidates must demonstrate proficiency in industry-specific software, tools, and methodologies. Strong analytical, problem-solving, and communication skills are essential to succeed in this position.
A master’s degree, or its equivalent, in Human Resource Management, Business Administration, Organizational Development, or a closely related discipline is required.
A degree or professional certification in Human Resources is mandatory.
A Project Management certification would be highly beneficial.
Experience
A minimum of eight years of progressively responsible human resources management experience within diverse, multicultural settings is required.
A minimum of five years of hands-on experience in Organizational Development or Change Management is required.
With a minimum of five years of hands-on experience in recruitment, talent management, or HR business partnering, the ideal candidate will bring a proven track record of success in these areas.
Demonstrated expertise collaborating within international organizations, non-governmental organizations, or culturally diverse and multifaceted settings is essential.
Proven expertise in navigating and applying labor law frameworks across diverse legal jurisdictions.
Proficiency in implementing safeguarding protocols, preventing misconduct, and upholding workplace ethics standards is required.
Accomplished in leading teams that operate across multiple locations and time zones.
Experience in emergency response or field operations is highly beneficial.
Proficiency in collaborating across diverse geographical regions would be highly beneficial.
Seeking a candidate with a strong foundation in relevant expertise, proven abilities, and key competencies to excel in this role. The ideal applicant will demonstrate proficiency in essential areas while meeting all specified qualifications and fulfilling the outlined responsibilities. Experience in the field, coupled with a track record of success, will be critical to achieving desired outcomes. The position demands a blend of technical know-how, interpersonal skills, and strategic thinking to drive performance and contribute effectively to organizational goals.
Accomplished in formulating and executing strategic initiatives alongside expert-level HR management expertise.
Proven expertise in coaching, mentoring, and fostering professional growth among team members.
Proven expertise in engaging stakeholders and cultivating enduring, mutually beneficial partnerships.
Proven expertise in resolving conflicts, negotiating solutions, and mediating disputes effectively.
Demonstrates exceptional ability to analyze complex information, develop strategic plans, and maintain meticulous organization in all responsibilities.
Demonstrates exceptional integrity, maintains strict confidentiality, and exercises sound professional judgment in all duties.
Possesses a solid grasp of HR systems and leverages data-driven insights to inform strategic choices.
Proven ability to communicate effectively in both written and verbal formats is essential.
Proven capacity to thrive in diverse, multicultural, and intricate professional settings.
Proficient in multiple languages is essential for this position, with a strong preference for candidates fluent in English and Spanish. Additional languages such as French, German, or Mandarin are advantageous but not mandatory. Excellent written and verbal communication skills in the required languages are critical, along with the ability to translate and interpret accurately. Bilingual or multilingual candidates will be given priority consideration during the review process.
Fluent proficiency in both written and verbal English is essential.
Proficiency in the French language is a mandatory requirement.
Proficiency in Spanish or Arabic is considered beneficial.
Qualifications
MBA/MSc/MA , Professional Certificate
Experience Required
8 years
