POSITION SUMMARY
Kitchen Support Experts provide essential assistance to multiple hotel departments, including kitchen operations, food and beverage services, and employee dining facilities. These associates collaborate across teams to address the hotel’s operational needs. Using a keyboard, mouse, or trackball, they input and retrieve data from computer databases to update records and files. Additionally, they operate standard office equipment beyond computers. Responsibilities include drafting letters, memos, and other correspondence with word processing, spreadsheet, database, or presentation software. They establish and maintain both digital and physical filing systems to organize records, reports, and documents efficiently. The role also involves compiling, copying, sorting, and filing office activity logs, business transactions, and other relevant data. Associates use computers to enter and locate work-related information as needed.
You are responsible for adhering to all company, safety, and security policies and procedures, promptly reporting maintenance needs, accidents, injuries, and any unsafe work conditions to management, and completing required safety training and certifications. Maintain a clean and professional uniform and personal appearance while safeguarding proprietary information and company assets with strict confidentiality. Greet and acknowledge all guests in accordance with company standards, communicating with others in a clear and professional manner. Foster and sustain positive working relationships to support team collaboration and achieve shared objectives. Uphold quality expectations and standards at all times. The role may require prolonged periods of standing, sitting, or walking, as well as reaching overhead, bending, twisting, pulling, and stooping. You must be able to move, lift, carry, push, pull, and position objects weighing up to 25 pounds without assistance. Additionally, perform any other reasonable job duties as assigned by supervisors.
Preferred qualifications include a minimum of three years of experience in a related field, proficiency in industry-standard software tools, and exceptional problem-solving abilities. Candidates should demonstrate strong communication skills and the capacity to work collaboratively in a team environment. Familiarity with project management methodologies and a commitment to continuous learning are highly desirable. Additionally, prior experience in a leadership or mentorship role is preferred, along with the ability to manage multiple priorities under tight deadlines.
A degree or diploma in Hospitality Management or a related discipline is required for this role.
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Candidates should possess a minimum of three to four years of relevant professional experience in a comparable position.
Experience: A background in hospitality, particularly within luxury service settings, is strongly preferred, with a minimum of four to five years in a four- or five-star hotel environment being especially advantageous.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 - 4 years