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Home Jobs Nairobi Senior Human Resources Team Leader

Senior Human Resources Team Leader

Umba  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 1 September 2026
Posted June 4, 2026

Job Summary:

The Human Resources Manager will spearhead the comprehensive range of HR functions, guaranteeing alignment between workforce strategies and the organization’s overarching goals. This position encompasses talent acquisition, employee relations, performance management, HR operations, compliance, governance, and employee engagement initiatives. The successful applicant will function as a strategic advisor to senior leadership, cultivating a high-performing, regulatory-compliant, and employee-focused workplace culture.

Oversee a broad spectrum of operational duties encompassing strategic planning, performance monitoring, and process optimization to ensure organizational efficiency and goal attainment. Execute comprehensive project management, from initial conceptualization through to final implementation, while maintaining strict adherence to budgetary constraints and established timelines. Serve as a key liaison between senior leadership and departmental teams, facilitating clear communication channels and aligning cross-functional initiatives with overarching business objectives. Conduct rigorous data analysis to identify trends, mitigate risks, and drive informed decision-making, ensuring compliance with industry standards and regulatory requirements. Mentor and coach team members to cultivate a high-performance culture, fostering professional growth and skill development through targeted feedback and development opportunities.

Experienced professionals in Talent Acquisition and Workforce Planning are sought to join our team, where strategic initiatives drive organizational success. The ideal candidate will possess a strong background in recruiting strategies, labor market analysis, and talent pipeline development to ensure optimal staffing solutions. Responsibilities include identifying staffing needs, forecasting future workforce requirements, and implementing effective recruitment campaigns. Additionally, the role demands expertise in diversity and inclusion initiatives, data-driven decision-making, and collaboration with hiring managers to align talent acquisition with business objectives. Proficiency in applicant tracking systems and workforce planning tools is essential, along with excellent communication and stakeholder management skills. A bachelor’s degree in Human Resources, Business Administration, or a related field is required, and prior experience in a similar role is preferred.

Spearhead comprehensive recruitment, selection, and onboarding initiatives from start to finish across every department, driving organizational expansion and strategic workforce planning efforts.

Collaborate closely with department heads to assess staffing requirements, establish succession planning goals, and uncover talent development initiatives.

Design and execute proactive recruitment initiatives aimed at identifying, engaging, and securing top-tier talent while fostering long-term retention and seamless onboarding processes.

Maintains organizational integrity by overseeing employee relations and ensuring strict adherence to compliance standards. Develops and implements policies that align with labor laws and company values, while addressing workplace issues through fair and consistent practices. Conducts investigations into complaints or violations, providing resolutions that mitigate legal and reputational risks. Collaborates with HR and legal teams to interpret regulations, update policies, and foster a culture of accountability. Serves as a trusted advisor to management and employees, promoting ethical conduct and resolving disputes efficiently.

Provide guidance to managers and staff on employee relations issues, such as disciplinary processes, grievance management, workplace investigations, conflict resolution, and policy clarification.

Maintain adherence to employment laws, labor regulations, and HR best practices throughout all employee management activities.

Oversee adherence to HR governance standards through active participation in internal audits, regulatory assessments, and external compliance evaluations.

Engage in audit readiness initiatives encompassing Central Bank, internal, and external audits, with a primary focus on maintaining the precision, confidentiality, and regulatory compliance of HR records and documentation.

Responsible for enhancing employee performance and fostering organizational growth through strategic development initiatives. Oversees performance management systems to ensure alignment with company objectives and facilitates continuous improvement across teams. Collaborates with leadership to design and implement programs that enhance employee engagement, productivity, and professional development. Analyzes workforce metrics to identify trends and recommend data-driven solutions for optimizing talent retention and organizational efficiency.

Support the development and ongoing enhancement of performance management frameworks, encompassing goal setting, employee evaluations, coaching, feedback mechanisms, and development plans.

Work alongside executive leadership to enhance employee productivity, foster accountability, and advance continuous improvement programs.

Facilitate the advancement of training and development programs to bolster employee skills and strengthen overall organizational performance.

HR is responsible for developing, implementing, and maintaining comprehensive policies and governance frameworks that align with organizational objectives while ensuring compliance with regulatory standards. This role involves designing structured reporting mechanisms to monitor HR metrics, track policy adherence, and provide data-driven insights to senior leadership, fostering transparency and accountability across the organization. Additionally, it oversees the continuous review and refinement of HR policies to adapt to evolving workforce needs and legislative changes, ensuring alignment with best practices in human resource management.

Craft, assess, and execute HR policies, procedures, manuals, welfare initiatives, and staff loan frameworks in strict alignment with the organization’s strategic goals and applicable regulatory standards.

Compile HR reports, board papers, and workforce analytics to facilitate strategic decision-making and enhance governance oversight.

Maintain strict confidentiality and accuracy in managing employee records and HR documentation at all times.

Manages comprehensive oversight of the employee lifecycle alongside benefits administration, ensuring seamless integration from onboarding through offboarding while maintaining compliance with relevant policies and regulations.

Oversee the entire employee lifecycle, encompassing onboarding, engagement initiatives, confirmation procedures, internal transfers, leave management, benefits administration, and structured offboarding protocols.

Oversee employee compensation and benefits initiatives, such as pension plans, medical insurance coverage, wellness programs, and Employee Stock Ownership Plan (ESOP) allocations.

Oversee payroll support functions and maintain precise HRIS management, employee data administration, and workforce reporting.

We are seeking a dynamic professional to lead initiatives that enhance employee engagement and foster a vibrant organizational culture. The ideal candidate will design and implement strategies to boost morale, alignment, and productivity while ensuring a positive and inclusive work environment. Responsibilities include developing engagement programs, measuring employee satisfaction, and collaborating with leadership to align cultural initiatives with business objectives. Requirements include a proven track record in employee engagement, strong interpersonal skills, and experience in organizational development.

Enhance employee engagement and cultivate a positive organizational culture by implementing initiatives such as wellness programs, team-building exercises, recognition schemes, and staff engagement strategies.

Collaborate closely with senior leadership and department heads to cultivate a supportive, diverse, and high-achieving organizational culture.

Enhance initiatives designed to bolster employee satisfaction, strengthen retention rates, and optimize operational effectiveness.

Seeking a candidate with a Bachelor’s degree in Computer Science, Engineering, or a related field, along with three to five years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is required, alongside experience with database management and cloud platforms. The ideal applicant will demonstrate strong problem-solving abilities, excellent communication skills, and a proven track record of successfully delivering software projects. Familiarity with Agile methodologies and version control systems like Git is also essential.

A Bachelor’s degree in Human Resource Management, Business Administration, or a closely related discipline is required.

A professional HR certification, such as CHRP or its equivalent, is considered an asset.

A current, active full membership with the Institute of Human Resource Management (HRM) is mandatory.

With a minimum of five to seven years of progressively responsible human resources experience, ideally gained within a regulated or high-pressure industry, you will bring a strong background to this role.

Demonstrates a deep knowledge of labor legislation, human resources governance, regulatory compliance, and employee relations principles.

With a strong background in conducting HR audits, crafting and refining policies, overseeing performance management initiatives, and optimizing HR operational processes, you bring a wealth of expertise to the role.

Skilled in utilizing Human Resources Information Systems (HRIS) platforms alongside Microsoft Office Suite applications.

Demonstrated proficiency in critical competencies necessary for success within this role, including exceptional analytical and problem-solving capabilities, strong communication and collaboration skills, and a keen attention to detail. Experience leading cross-functional teams, managing complex projects, and driving strategic initiatives while maintaining a results-oriented approach. Ability to adapt to dynamic business environments, leverage data-driven insights for decision-making, and foster a culture of innovation and continuous improvement. Proficiency in industry-specific tools, technologies, and methodologies, along with a commitment to professional development and lifelong learning.

Proven ability to develop and implement strategic initiatives that align with organizational goals is essential. The role demands a collaborative approach to business partnering, ensuring seamless integration between teams and departments. Strong analytical skills are required to assess market trends, identify opportunities, and drive informed decision-making. Experience in cross-functional collaboration is critical to fostering partnerships that enhance operational efficiency and achieve sustainable growth.

Demonstrated ability to collaborate effectively with diverse teams and stakeholders through clear, concise verbal and written communication. Proven capacity to build rapport, resolve conflicts, and foster productive professional relationships in dynamic environments.

Maintains a high standard of integrity and discretion in all professional interactions and responsibilities.

Possesses strong analytical abilities and expertise in resolving disputes effectively. Demonstrates proficiency in identifying root causes of challenges and implementing appropriate solutions with a focus on constructive outcomes. Exhibits a keen understanding of interpersonal dynamics and employs strategic approaches to foster collaboration and mitigate conflicts in professional settings.

Required is a seasoned professional with exceptional leadership capabilities and a proven track record in stakeholder management. The ideal candidate must demonstrate strong interpersonal skills to effectively engage with diverse groups, including executives, clients, and cross-functional teams. Proficiency in negotiating and aligning objectives across various stakeholders is essential, ensuring that all parties are engaged and that projects progress smoothly. Experience in managing expectations, resolving conflicts, and maintaining productive relationships is critical. The ability to inspire and motivate teams while fostering collaboration is a must. Additionally, the role demands a strategic mindset to balance competing priorities and drive decision-making that aligns with organizational goals.

Demonstrated proficiency in organizational planning and analytical problem-solving is required. Candidates must exhibit the ability to methodically structure tasks and evaluate data to derive actionable insights, ensuring efficient workflow and informed decision-making.

Proven capacity to thrive in a high-velocity, ever-changing workplace setting.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

5 - 7 years

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