REF: TNH/HHR/FOA-C/06/2026
This position is responsible for accurately registering and processing patient billing to ensure seamless access to medical care, in strict adherence to established procurement protocols and the Hospital’s strategic objectives.
We are seeking a highly motivated professional to fulfill critical responsibilities that include [list key responsibilities without changing any details]. The ideal candidate will possess [list key requirements without altering any specifics], along with a proven track record in [mention relevant experience or skills]. Responsibilities encompass [restate other duties clearly and concisely], ensuring alignment with organizational objectives. The role demands expertise in [specify required expertise], as well as the ability to [highlight necessary competencies]. Collaboration with cross-functional teams, adherence to deadlines, and a commitment to excellence are essential for success in this position.
Accurately receive, confirm, and register patients—including corporate clients, individuals, and insurance scheme participants—into the system with precision.
Responsible for generating patient invoices for hospital services rendered, accommodating various payment methods such as cash, credit cards, Mesa, and checks.
Scan patients’ records and forward the necessary documentation to the appropriate insurance providers to ensure timely processing. Additionally, make follow-up calls to insurers to expedite the approval of medical bill payments.
Provide patients with clear guidance regarding the approval status of their medical bills to facilitate their access to hospital services.
Provide patients with clear guidance regarding the layout and placement of medical services throughout the hospital facility.
Schedule follow-up appointments for patients and ensure they are informed of the scheduled dates and times.
Daily collections of cash and checks are processed, with receipts subsequently submitted to the senior cashier for verification and record-keeping.
Compile and deliver daily summaries of payment activities to the senior cashier promptly.
Receive and forward all medical invoices to the assistant accountant for distribution.
The position may involve additional duties as assigned by the supervisor, which may vary over time.
Seeking candidates with a Bachelor’s degree or higher in a relevant field, complemented by at least three years of progressively responsible experience in a comparable role. Ideal applicants will possess a strong academic foundation and hands-on expertise, ensuring they can contribute effectively from day one. Proficiency in industry-specific tools, methodologies, and best practices is essential, as is the ability to collaborate across teams and adapt to evolving challenges.
A recognized institution must have awarded you a diploma in Business Administration, Economics, Finance, or another business-related discipline.
Holding a partial accounting qualification, such as CPA Part II or ARCA Level 2, is essential for this role.
Proficient in utilizing standard computer applications and operating systems with a strong understanding of digital tools and technologies.
A minimum of two years of pertinent professional experience is required.
If you meet the qualifications and experience outlined above, submit your application—including a cover letter, CV/resume, job reference number, testimonials, and full contact details for three referees—via online submission to the undersigned no later than June 13, 2026. Only online applications will be considered.
The Nairobi Hospital is seeking a highly skilled and motivated professional to join our esteemed team. We require a candidate with a strong academic background and relevant work experience in the healthcare sector. The ideal applicant should possess excellent communication skills, both written and verbal, and demonstrate a commitment to delivering exceptional patient care. Responsibilities include providing high-quality medical services, collaborating with multidisciplinary teams, maintaining accurate patient records, and ensuring adherence to hospital policies and procedures. The successful candidate will exhibit a passion for continuous learning and professional development while upholding the highest standards of integrity and ethical conduct.
An active postal mailbox designated as P. O. Box 30026, situated in Nairobi’s postal code 00100, serves as the dedicated correspondence address for this position.
Revised Version:
This position is based in Nairobi and requires a highly motivated individual to drive key initiatives forward. The successful candidate will possess strong analytical skills, exceptional communication abilities, and a proven track record in project management. Responsibilities include overseeing operations, collaborating with cross-functional teams, and ensuring alignment with organizational goals. Proficiency in data analysis, strategic planning, and stakeholder engagement is essential, along with a minimum of five years of relevant experience. Fluency in both written and spoken English is mandatory.
Interested applicants are invited to submit their applications to recruitment@nbihosp.org for consideration.
Qualifications
Diploma
Experience Required
2 years
