Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, excels in managing air and sea cargo shipments from major global trade centers such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. The company handles between 80 and 100 tonnes of air freight each month, encompassing both commercial and personal consignments, while facilitating the daily dispatch of one 40-foot container. With a commitment to comprehensive logistics solutions, they ensure full end-to-end visibility, overseeing each phase from warehouse intake to customs clearance and final mile delivery.
A seasoned and visionary Chief Executive Officer (CEO) is being sought by our client to assume complete operational leadership, enhance institutional processes, and spearhead their upcoming growth trajectory.
Oversee and execute a comprehensive range of duties encompassing strategic planning, operational management, and team leadership to ensure organizational efficiency and growth. Develop and implement policies, procedures, and performance metrics to optimize workflow and enhance productivity across departments. Collaborate with senior management to align business objectives with departmental goals, fostering a culture of accountability and continuous improvement. Monitor key performance indicators, analyze trends, and provide data-driven recommendations to senior leadership to support informed decision-making. Act as a liaison between executive teams and operational staff, facilitating transparent communication and alignment of priorities. Lead cross-functional initiatives, allocate resources effectively, and champion innovation to drive sustainable business success. Ensure compliance with industry regulations, internal policies, and ethical standards while mitigating risks and resolving operational challenges.
Oversee the operations and strategic direction of all seven departments, including Sales, Customer Service, Transport, Marketing, Call Centre, Warehouse, and Operations, ensuring cohesive collaboration and alignment with organizational goals.
Achieve a 20–30% increase in annual revenue compared to the prior year, simultaneously enhancing margin efficiency and overall profitability.
Deliver exceptional client satisfaction by expediting resolutions for delays, breakages, and claims to ensure a seamless experience.
Responsibilities include managing air freight operations, overseeing sea container logistics, directing warehousing activities, coordinating transport services, and ensuring seamless customs clearance processes.
Foster robust international collaborations while deploying advanced technological solutions to enhance monitoring capabilities and operational efficiency.
We seek applicants with a robust academic foundation and relevant professional experience in the field. Candidates must hold a degree from an accredited institution, with specialized training or coursework directly applicable to the role’s demands. Additionally, a minimum of [X] years of hands-on experience in a comparable position is essential, ensuring familiarity with industry standards and best practices. Prior involvement in [specific tasks or projects] is highly advantageous, as is proficiency in [relevant tools, software, or methodologies]. Demonstrated expertise in [key skill or area] will be prioritized during the selection process.
Professionals with a decade to fifteen years of expertise in freight forwarding and logistics are sought, demonstrating a robust background particularly in air freight and containerized sea freight operations.
With a minimum of five years of executive leadership experience—such as in General Manager, Director, or Chief Executive Officer roles—candidates must have demonstrated direct responsibility for profit and loss (P&L) management.
Demonstrated expertise in delivering outstanding client service and enhancing operational efficiency within logistics operations.
Experts in the Kenyan and East African regulatory landscape, including the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), are required for this role.
A bachelor’s degree in business, logistics, or a related discipline is required, with an MBA or professional certifications such as CULT or FIAT serving as additional assets.
Core Strengths: Demonstrates proficiency in strategic planning, analytical reasoning, and problem-solving, with a keen aptitude for data-driven decision-making. Exhibits exceptional organizational acumen, attention to detail, and adaptability in dynamic environments. Possesses strong interpersonal and communication skills, fostering collaboration and alignment across teams. Shows commitment to continuous learning and professional development to stay ahead of industry trends and best practices.
Demonstrates exceptional leadership capabilities and guides teams effectively toward achieving organizational objectives.
Good commercial acumen.
Exceptional aptitude for troubleshooting and analytical thinking is essential.
Demonstrates outstanding ability to lead, mentor, and motivate teams effectively.
Maintaining unwavering integrity is essential, with a steadfast commitment to ethical principles and honesty in all professional interactions. Consistency in upholding moral and professional standards is expected to ensure trust and reliability in the role.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
