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Home Jobs Nairobi Senior Office Support Coordinator

Senior Office Support Coordinator

Bowmans (Law Firm)  · Law / Legal

Full Time Nairobi
Nairobi
Deadline: 31 August 2026
Posted June 4, 2026

Purpose of the Role

A highly organized and proactive Administrative Assistant is sought to bolster our Tax practice. This position plays a pivotal role in enhancing departmental operations by delivering comprehensive administrative, clerical, and logistical assistance to Tax Partners, Senior Associates, and Associates, thereby optimizing overall team productivity.

Accountabilities include overseeing key operational tasks, ensuring compliance with established policies and procedures, and contributing to strategic planning initiatives. The role demands strong analytical skills, proficiency in relevant software tools, and the ability to manage multiple priorities in a fast-paced environment. Collaboration with cross-functional teams, performance monitoring, and process optimization are essential to achieving departmental objectives. Additionally, the position requires adherence to industry regulations, maintenance of accurate records, and proactive problem-solving to address emerging challenges.

Provide comprehensive administrative support to ensure efficient office operations, handling tasks such as scheduling appointments, managing correspondence, maintaining records, and coordinating meetings. Responsibilities include preparing reports, processing invoices, and assisting with project coordination as needed. Strong organizational skills, attention to detail, and proficiency in office software are essential. Excellent communication abilities and the capacity to manage multiple priorities in a fast-paced environment are required.

Offer comprehensive administrative assistance to partners, Senior Associates, and the Tax Team on a daily basis.

Oversee calendar management, arranging meetings, and coordinating both internal and external partner appointments.

Organize and facilitate team meetings by developing detailed agendas, distributing relevant materials in advance, and documenting key discussion points and action items in official minutes when necessary.

Handle tax registration and deregistration processes, coordinating closely with external clerks as needed.

Managing the processes for registering and deregistering from tax obligations.

The role involves coordinating with external clerks to address matters such as stamp duty exemptions and ensuring follow-up on other relevant concerns.

To maintain effective communication and collaboration, this role involves actively engaging with clients and stakeholders throughout all stages of the project lifecycle. This encompasses identifying key stakeholders, establishing strong working relationships, managing expectations, and ensuring alignment with business objectives. Additionally, the position requires regular updates and progress reports to be provided to stakeholders, addressing any concerns promptly and facilitating transparent decision-making processes. Strong interpersonal skills, exceptional organizational abilities, and a customer-centric mindset are essential to successfully navigate complex stakeholder dynamics and deliver projects that meet or exceed expectations.

Act as the primary liaison for clients and external stakeholders, maintaining professional and prompt communication at all times.

Support the organization of client meetings, calls, and subsequent follow-ups for partners.

Assist in crafting and distributing client communications, such as emails, engagement letters, and reports.

Responsible for organizing, maintaining, and preparing all necessary documentation in accordance with established procedures and standards. Ensures accuracy, completeness, and timely availability of records for review or audit purposes. Collaborates with team members to gather, verify, and compile required files while adhering to regulatory and organizational guidelines. Manages document retrieval, storage, and distribution efficiently to support operational workflows and compliance requirements.

Verify that all documents adhere to the firm’s established formatting, accuracy, and presentation guidelines.

The preparation and delivery of client documents, such as correspondence, reports, and physical Court/Tribunal filings, are finalized and dispatched.

Be prepared to oversee physical filing systems, ensuring compliance with established firm procedures as necessary.

Assist with the preparation and organization of bundles, such as appendices and submissions, while ensuring accurate pagination and indexing.

Facilitate the submission of Court and Tribunal documents via the judiciary’s online portal.

Handle financial records and oversee billing processes to ensure accuracy, timeliness, and compliance with regulatory standards. Prepare, review, and process invoices, expense reports, and financial statements while reconciling discrepancies. Collaborate with departments to validate charges, resolve billing inquiries, and maintain up-to-date financial documentation. Monitor accounts receivable and payable, track payments, and follow up on overdue accounts to optimize cash flow. Assist with budget preparation, financial forecasting, and month-end closing activities. Maintain organized records, generate financial reports, and support audits as needed. Ensure adherence to company policies, accounting principles, and industry regulations throughout all financial operations.

Responsibilities include supporting the monitoring process and preparing preliminary invoice drafts.

Assist in compiling billing summaries and reports tailored for partners.

Collaborate with finance teams to manage invoicing processes, address client inquiries regarding billing, and facilitate the dispatch of invoices.

Practice management support involves providing essential administrative and operational assistance to ensure the smooth functioning of a healthcare practice. This role encompasses a range of responsibilities, including overseeing daily operations, managing patient scheduling, and maintaining accurate records. Additionally, it may involve coordinating with medical staff, handling billing and insurance claims, and ensuring compliance with regulatory standards. Strong organizational and communication skills are required, along with proficiency in practice management software and attention to detail. Candidates should demonstrate the ability to multitask in a fast-paced environment while maintaining a high level of professionalism.

Oversee and update matter lists to ensure accuracy and completeness.

Assist in compiling internal reports, delivering status updates, and summarizing performance metrics.

Help manage and update tax client databases and contact lists efficiently.

We are seeking a Business Development Support professional to provide strategic assistance to our team in expanding market reach and driving revenue growth. The ideal candidate will collaborate closely with senior leadership to identify new business opportunities, facilitate partnerships, and develop innovative strategies tailored to market demands. They will conduct market research, analyze industry trends, and prepare comprehensive reports to inform decision-making. Additionally, the role involves maintaining strong relationships with existing clients, coordinating cross-functional teams, and ensuring seamless execution of business development initiatives. Proficiency in CRM tools, data analysis, and persuasive communication is required, along with a proven track record in business development or a related field.

Draft supporting materials for the team’s pitches and capability statements to ensure clarity and impact.

Coordinate client events, seminars, and training sessions to ensure seamless execution and optimal participant engagement.

Assist in the upkeep of marketing materials, presentations, and content calendars as needed.

Proven experience and relevant qualifications are essential for this role.

A diploma or bachelor’s degree in Business Administration, Finance, Commerce, Secretarial Studies, or a comparable field is required.

Seeking a candidate with a minimum of five to eight years of demonstrated administrative or secretarial expertise, preferably within a corporate tax, audit, or legal firm setting.

Demonstrated proficiency in initiating new client files and ensuring accurate, up-to-date management of both physical and digital documentation systems.

Proficient in adhering to established workflows and meticulously recording procedural steps.

Demonstrates exceptional ability to manage multiple tasks efficiently while prioritizing effectively in a dynamic, high-pressure environment.

Demonstrates a proactive approach to acquiring proficiency in emerging tools, notably the Firm’s financial system, 3E.

Key Qualifications: The ideal candidate will demonstrate proficiency in effective communication, problem-solving, and team collaboration, ensuring alignment with organizational objectives. Strong analytical skills and adaptability to evolving challenges are essential for navigating dynamic work environments. Leadership potential and a commitment to continuous professional development are highly valued traits in this role.

Professionalism and integrity are essential qualities for this role, requiring adherence to ethical standards and a commitment to maintaining the highest standards of conduct. Candidates must demonstrate unwavering honesty, accountability, and respect in all interactions, ensuring that their actions align with organizational values and compliance requirements. The ability to uphold confidentiality, handle sensitive information with discretion, and make principled decisions is vital to fostering trust and credibility within the team and among stakeholders. This position demands a strong moral compass and the capacity to navigate complex situations with integrity while promoting a culture of transparency and ethical behavior.

Demonstrates exceptional ability to interact effectively with colleagues, clients, and stakeholders at all levels, fostering collaborative relationships and ensuring clear, professional communication across diverse teams and situations.

Proactive and driven, this individual demonstrates an innate capacity to take initiative and maintain momentum without external oversight. With a strong sense of personal responsibility, they consistently seek opportunities to contribute meaningfully and anticipate challenges before they arise, ensuring efficient and effective progress toward objectives.

Maintains strict confidentiality and exercises sound judgment in handling sensitive matters.

Seeking an individual who thrives in collaborative environments and values teamwork as a core principle. The ideal candidate will demonstrate a strong ability to work effectively with colleagues, contribute to shared goals, and maintain open communication to achieve collective success. This role requires someone who embraces cooperation, respects diverse perspectives, and actively participates in team discussions to drive positive outcomes.

Proficiency in crafting clear, concise, and grammatically correct written correspondence is essential.

Demonstrates meticulous attention to detail and the capacity to prioritize and execute multiple tasks with precision and efficiency.

Interested applicants are invited to submit their application letters along with an updated curriculum vitae no later than Friday, 5 June 2026, to ke-careers@bowmanslaw.com.

Qualifications

BA/BSc/HND , Diploma

Experience Required

5 - 8 years

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