We are seeking a motivated individual to join our team in the capacity of [Job Title], where you will play a pivotal role in [specific department or function]. The ideal candidate will possess a minimum of [X years] of relevant experience in [industry or field], along with a strong proficiency in [key skill or tool, e.g., project management software, data analysis]. Your responsibilities will include [detailed task 1], [detailed task 2], and [detailed task 3], ensuring alignment with our organizational objectives. Additionally, you will collaborate closely with cross-functional teams to [specific goal or outcome], while maintaining adherence to [relevant standard, e.g., company policies, industry regulations]. This position demands exceptional communication skills, both written and verbal, to effectively convey ideas and foster productive relationships. The successful applicant will demonstrate a commitment to continuous improvement and innovation, contributing to our mission of [company mission or value].
The Cluster Director of Revenue spearheads the development and execution of their home hotel’s Commercial Strategy team’s commercial vision and objectives. This position crafts and implements tactical initiatives aimed at driving revenue growth across key customer segments and revenue streams while reinforcing the hotel’s brand positioning and reputation. The role ensures the integrity of data quality and analysis, delivers actionable market insights, and proposes revenue optimization and e-commerce strategies to the Commercial Strategy team, corporate leadership, and ownership stakeholders. Additionally, the position aligns inventory distribution and pricing frameworks with the hotel’s overarching revenue goals while collaborating with all stakeholders to enhance profitability. The role also cultivates and mentors revenue management talent within the home hotel.
Serving as the Cluster Director of Revenue, you will provide strategic direction and hands-on guidance to two distinct properties, offering tactical insights, mentorship, and coaching to support their operational success while aligning their objectives with those of your home hotel. This role involves consistent communication and in-person engagement through scheduled calls and site visits. Additionally, you will serve as a key intermediary, fostering collaboration between the Regional Director of Revenue Management, Regional Director of Sales and Marketing, and the Regional Vice President to ensure cohesive oversight of their respective hotels and designated regions.
Overseeing a comprehensive range of duties, the role involves managing key operational tasks and ensuring adherence to established protocols. Responsibilities include coordinating cross-functional teams, monitoring performance metrics, and implementing process improvements to enhance efficiency. Additionally, the position requires maintaining accurate documentation, conducting regular audits, and fostering collaboration across departments to achieve organizational objectives. The individual will also be expected to analyze data trends, report findings to leadership, and propose strategic solutions to address challenges. Strong leadership, analytical skills, and attention to detail are essential for success in this position.
Drives strategic planning initiatives while partnering with all hotel revenue-generating departments to proactively identify and capitalize on opportunities that enhance profitability for Rooms, Restaurants, Spas, and additional income channels.
Communicates a compelling vision for Total Hotel Profit Optimization with clarity and impact to key property leaders, cultivates a robust Revenue Management culture across revenue-generating departments, and imparts foundational RM principles throughout the hotel.
Leverages revenue management analytics, technologies, processes, tools, and training initiatives to maximize hotel profitability.
Develops both short- and long-term projections to inform optimal pricing and revenue management strategies.
Engages in the yearly budget preparation cycle and, where necessary, develops long-term financial forecast models to align with organizational objectives.
Participates proactively in discussions and presentations related to ownership matters.
Analyzes key economic, market, and competitive indicators to develop data-driven strategies that maximize profitability.
Prepares and organizes materials in accordance with Brand guidelines for the weekly Revenue Management Meetings, and ensures that chairs are set appropriately.
Leverages comprehensive knowledge of diverse booking platforms to optimize room revenue contributions by effectively overseeing inventory allocation and pricing strategies across these channels.
Crafts and implements pricing, promotional, and availability strategies by establishing and overseeing all rate structures, tiers, stay constraints, and related measures, ensuring alignment with demand dynamics to engage the most lucrative customer segments and drive profitability.
Develops and oversees all channel distribution strategies to optimize market reach and efficiency. Assesses emerging business opportunities linked to booking channels to drive growth and maximize revenue potential.
Partner with the Marketing team to implement, assess, and enhance digital marketing initiatives in alignment with the hotel’s strategic marketing objectives, ensuring compliance with established budgetary constraints.
In collaboration with the Marketing team, this role oversees performance reviews alongside OTA/CTO partners, ensuring real-time awareness of each partner’s distribution capabilities and extranet maintenance for the hotel’s optimal online visibility. Additionally, the position assesses and evaluates potential enhancements to the extranet system.
Drives incremental revenue growth by strategically identifying and leveraging upsell opportunities across all booking channels.
As the system owner for RMS, CRS (including ORS and TARS), Rate Shopping System, Travel CLICK products, and hotel-specific platforms, you will ensure data integrity and system hygiene in compliance with Accor’s standards, recommendations, and established procedures.
Manages content across all digital platforms, collaborating closely with the hotel’s Marketing team to guarantee timely updates of images and descriptions for the hotel, its room brands, outlets, and services.
Manages interactions with the Governance, Risk, and Compliance (GRC) and Distribution Services teams to ensure seamless collaboration and alignment.
Develops and nurtures connections with regional market competitors to stay updated on industry trends and developments.
To inspire, guide, and oversee the development and performance of all team members, ensuring the delivery of outstanding guest service and fostering a high level of employee satisfaction.
Duties include providing support for properties with inadequate or no revenue management coverage, as well as assisting sites lacking proficiency in system operation and daily revenue management tasks.
Serves as the initial test site for innovative reports, tools, or systems before their full-scale rollout across the broader organization.
Evaluates revenue standard operating procedures to verify their implementation across properties.
Provide first-line support for revenue management systems utilized by area hotels, executing daily, weekly, and monthly revenue tasks in accordance with the Accor RM task list.
When strategic opportunities arise—such as adjustments in pricing, shifts in business mix, changes in allotment allocations, or other factors with substantial implications for a property’s financial performance—immediate escalation is necessary to facilitate a thorough review by RDRM.
Delivers regular monthly progress reports and key findings to the RDRM regarding developments within area hotels, while proactively disseminating newly recognized best practices.
Provides support to Area hotel General Managers in conducting performance evaluations and delivering feedback for Directors of Revenue Management (DRM).
Seeking a highly motivated and experienced professional to join our team as a [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field/industry]. A strong academic background, with a degree in [relevant field] or equivalent, is required. Proficiency in [specific software/tool] and exceptional problem-solving skills are essential. The role demands excellent communication abilities, both written and verbal, to collaborate effectively with cross-functional teams. Additionally, the candidate should exhibit a keen attention to detail, adaptability to evolving priorities, and a commitment to delivering high-quality results.
A bachelor’s degree in disciplines such as Hotel Administration, Business Administration, Finance, Marketing, or a comparable field is highly desirable.
A minimum of four years in a Director of Revenue Management capacity across multiple properties, or prior Area Director of Revenue Management experience with an organization other than Accor, is required.
We seek candidates who possess a robust skill set and demonstrate key personnel qualities essential for success in this role. Proficiency in specific technical or industry-related competencies is required, along with strong analytical and problem-solving abilities. Ideal applicants will exhibit exceptional attention to detail, effective communication skills, and the capacity to work collaboratively in team environments. Adaptability, time management, and a commitment to continuous learning are also critical attributes for this position. Additionally, prior experience in similar roles and familiarity with relevant tools or methodologies will be advantageous.
To successfully fulfill the responsibilities of this position, the candidate must demonstrate the ability to carry out each essential duty effectively. The qualifications outlined below reflect the necessary knowledge, skills, and abilities for the role. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.
Demonstrated proficiency in effectively conveying information through both spoken and written channels.
Dynamic can-do attitude
Strong analytical abilities and meticulous attention to detail are essential for this role, requiring a methodical approach to problem-solving and a thorough review of information to ensure accuracy and precision in all tasks.
Maintains a professional and polished demeanor in all interactions and presentations.
Maintain professional interactions with guests and colleagues, ensuring courteous and efficient communication at all times. Foster a collaborative and supportive team environment while addressing inquiries and resolving issues promptly and respectfully.
Proficiency in handling reservations is strongly preferred for this role.
Proficiency in hotel management software platforms such as Ideas RMS, Opera PMS, Passkey, Delphi, or Opera Sales and Catering is a desirable asset.
Highly proficient in managing multiple responsibilities concurrently while maintaining exceptional organizational skills.
Delivers all assigned tasks punctually, ensuring adherence to established deadlines without compromise to quality or accuracy.
Safeguard proprietary information and company assets by upholding strict confidentiality standards.
The role requires enduring prolonged periods of standing, walking, lifting objects weighing up to 50 pounds, and performing repetitive motions such as bending, reaching, and grasping. Candidates must possess the stamina to maintain productivity in fast-paced environments while adhering to strict safety protocols to prevent injury. The position may involve navigating uneven surfaces, working in confined spaces, or operating machinery, necessitating keen attention to detail and situational awareness. Additionally, the ability to adapt to varying physical conditions, including temperature extremes or prolonged exposure to outdoor elements, is essential.
This role demands strong customer service skills, with a focus on attentively addressing guest needs while maintaining composure and professionalism. The position may involve extended periods of standing, walking, and occasionally lifting or transporting items weighing up to 20 pounds.
Execute additional duties as reasonably assigned to support operational needs.
To apply, please submit your application through the designated method as outlined in the job posting. Ensure all required documents and information are included to facilitate a smooth processing of your application. If specific instructions are provided, adhere to them strictly to avoid any delays or complications in the review process. Should you have any questions regarding the application procedure, do not hesitate to reach out for clarification before finalizing your submission.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
4 years
