An exciting new opportunity has arisen for the position of QSR Country Manager within a rapidly growing hospitality group with an established presence across the continent.
As the Country General Manager, you will lead the in-country business by spearheading operational excellence, maintaining brand standards, and fostering sustainable profitability through strategic financial and market initiatives. Your role involves driving brand growth while ensuring robust leadership and executing effective strategies to achieve financial targets.
We require a candidate with a minimum of three years of experience in a similar role, a bachelor’s degree in a relevant field, and proficiency in project management software. The ideal applicant must demonstrate exceptional organizational skills, attention to detail, and the ability to work independently under tight deadlines. Strong communication and problem-solving abilities are essential, along with prior experience leading cross-functional teams. Additionally, familiarity with industry regulations and compliance standards is mandatory, and a valid professional certification in the field is highly preferred.
Proficiency in the Ugandan market or prior experience in Sub-Saharan Africa is a fundamental requirement for this role.
Proficient in both written and verbal communication in English and Swahili is required.
A seasoned professional with expertise in international casual dining establishments or quick-service restaurant (QSR) operations, you will bring a proven track record of driving business success through strategic leadership and operational excellence. Your deep understanding of global food service trends, customer preferences, and efficient service models will be instrumental in optimizing performance and enhancing guest experiences. You thrive in fast-paced environments, where adaptability, problem-solving, and a customer-centric mindset are essential to maintaining high standards of quality and consistency. Your ability to analyze market dynamics and implement innovative solutions will position you as a key contributor to the growth and sustainability of the organization.
With a proven track record in overseeing multiple locations, ideally encompassing a minimum of 10–15 outlets, you bring valuable hands-on experience to this role.
A bachelor’s degree or an MBA is considered a valuable asset.
Energetic, positive, efficient, driven, creative, optimistic, and proactive individuals are sought for this role.
Oversee a range of critical duties including managing project timelines, coordinating team efforts, and ensuring adherence to company policies. Lead cross-functional initiatives by fostering collaboration between departments, allocating resources efficiently, and monitoring progress to meet established objectives. Develop and implement strategies to enhance productivity, streamline workflows, and drive continuous improvement across the organization. Conduct regular performance evaluations, provide constructive feedback, and mentor team members to support professional growth and development. Maintain open communication channels with stakeholders to address concerns, align priorities, and deliver consistent results in alignment with strategic goals. Ensure compliance with industry regulations, quality standards, and safety protocols to uphold organizational integrity and reputation.
Consistently upholding brand integrity and delivering superior customer experiences are essential responsibilities of this role. The position requires strict adherence to established brand guidelines while ensuring every customer interaction reflects the company’s values and standards. Key duties include monitoring compliance with visual and messaging protocols, addressing deviations promptly, and fostering a culture of excellence in service delivery. Additionally, the role involves analyzing customer feedback to identify trends, implementing improvements, and collaborating across departments to align all touchpoints with the brand’s promise. Strong attention to detail, exceptional communication skills, and a results-driven mindset are critical for success in this position.
We are seeking a skilled professional to manage and nurture relationships with key stakeholders, ensuring alignment with organizational objectives and fostering collaborative partnerships. This role involves cultivating strong connections with internal teams, external partners, and clients to enhance communication, address concerns, and drive mutual growth. The ideal candidate will possess excellent interpersonal skills, a proactive approach to problem-solving, and the ability to balance diverse interests while maintaining transparency and trust. Responsibilities include facilitating dialogue, negotiating agreements, and ensuring stakeholders remain informed and engaged throughout projects and initiatives.
Market expansion initiatives require a thorough assessment of feasibility, ensuring strategic alignment with organizational objectives and market potential. This role will involve identifying and evaluating new market opportunities, analyzing competitive landscapes, and determining the viability of expansion strategies. Responsibilities include conducting market research, assessing risks, and collaborating with cross-functional teams to develop and execute expansion plans. Proficiency in data analysis, strategic planning, and market assessment is essential, along with strong communication and leadership skills to drive informed decision-making.
We seek a Marketing & Local Relevance Specialist to enhance brand engagement and community connection through tailored strategies that resonate with diverse local audiences. This role requires deep insight into regional trends, consumer behavior, and cultural nuances to ensure marketing initiatives align with community values and preferences. Responsibilities include developing localized campaigns, adapting messaging to reflect regional dialects or customs, and collaborating with cross-functional teams to integrate regional insights into broader marketing efforts. Proficiency in data analysis to assess campaign performance and adjust strategies accordingly is essential, along with strong interpersonal skills to build relationships with local stakeholders. Ideal candidates will have experience in multicultural marketing, digital and traditional media planning, and a proven track record of driving measurable results in targeted regions.
We are seeking a skilled professional to lead and execute special projects with precision and strategic vision. The ideal candidate will possess a proven track record of managing complex initiatives, ensuring timely delivery while maintaining high-quality standards. Responsibilities include overseeing project timelines, coordinating cross-functional teams, and driving results through innovative solutions. A strong background in project management, exceptional organizational skills, and the ability to adapt to evolving priorities are essential. Proficiency in relevant tools and methodologies, along with excellent communication and leadership abilities, is required. This role demands a proactive approach, a results-driven mindset, and a commitment to achieving organizational objectives.
Overseeing risk and compliance functions, this role ensures adherence to regulatory standards and internal policies while identifying potential risks. Key responsibilities include monitoring compliance with legal and industry regulations, conducting risk assessments, and implementing mitigation strategies. The position requires a thorough understanding of regulatory frameworks, strong analytical skills, and the ability to develop and enforce compliance programs. Additionally, the role involves collaborating with cross-functional teams to address risk-related issues and providing guidance on compliance best practices.
Analyzes and evaluates financial performance to ensure organizational efficiency and profitability. Develops and implements strategies to optimize financial outcomes, including budgeting, forecasting, and cost management. Monitors key financial metrics, identifies trends, and provides insights to senior leadership for informed decision-making. Collaborates with cross-functional teams to align financial goals with overall business objectives. Requires proficiency in financial analysis tools, strong analytical skills, and expertise in accounting principles. Bachelor’s degree in Finance, Accounting, or a related field is preferred; prior experience in financial reporting or strategic planning is advantageous.
A dynamic role in supply chain and procurement focuses on optimizing sourcing strategies, managing supplier relationships, and ensuring efficient logistics to meet organizational demands. Key responsibilities include negotiating contracts, evaluating vendor performance, and streamlining procurement processes to reduce costs while maintaining quality standards. The ideal candidate will possess strong analytical skills, proficiency in procurement software, and experience in inventory management. Additionally, expertise in risk assessment, compliance with regulatory requirements, and cross-functional collaboration is essential to drive operational excellence and sustainability in the supply chain.
We offer a highly competitive compensation package designed to attract and retain top talent.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
