REF: TNH/HHR/FOA-C/06/2026
This position is responsible for registering and billing patients to ensure seamless access to medical care at the hospital, aligning with established protocols and organizational goals.
We are seeking a highly motivated professional to join our team, where you will be responsible for executing a diverse range of duties aligned with our organizational objectives. The position demands expertise in managing key responsibilities, including overseeing project timelines, collaborating with cross-functional teams, and ensuring adherence to company policies and industry standards. Additionally, you will be tasked with analyzing performance metrics, identifying areas for improvement, and implementing strategic solutions to enhance operational efficiency. Strong analytical skills, meticulous attention to detail, and the ability to multitask in a fast-paced environment are essential for success in this role. Proficiency in industry-specific tools and software, along with excellent communication and leadership capabilities, will be critical in driving results and fostering a collaborative work culture.
Accurately receive, confirm, and register patients—including corporate clients, individuals, and those covered by insurance schemes—into the system.
Bill patients for hospital services rendered using various payment methods, such as cash, credit cards, Mesa, and checks.
Responsibilities include electronically transmitting patients’ documents to the appropriate insurance providers and conducting follow-up calls to ensure timely approval of medical payment claims.
Provide patients with clear, accurate guidance regarding the approval status of their medical bills to ensure they can utilize hospital services without delay.
Provide patients with clear guidance regarding the specific locations of medical services within the facility.
Schedule follow-up appointments for patients at the hospital and ensure they receive timely notifications about their upcoming visits.
Daily collections of bank funds and checks are processed and subsequently submitted to the senior cashier along with the corresponding receipts.
Compile and deliver daily payment summary reports to the senior cashier promptly and efficiently.
Upon receipt, all medical invoices are promptly forwarded to the assistant accountant for processing and distribution.
The position may include additional duties as delegated by the supervisor at their discretion.
Seeking a candidate with a solid educational background and relevant professional experience. Applicants must hold a degree in a related field, complemented by a minimum of three years of hands-on experience in a comparable role. Ideal candidates will have demonstrated expertise in project management, strategic planning, and stakeholder engagement. A proven ability to analyze complex data and generate actionable insights is required. Familiarity with industry-specific software and tools is a plus. Strong communication skills, both written and verbal, are essential for success in this position.
A recognized institution must have awarded a diploma in Business Administration, Economics, Finance, or related business fields.
A partial accounting qualification, such as completion of the CPA Part II or ARCA program, is required.
Proficient in utilizing modern computer systems and software applications with ease and efficiency.
A minimum of two years of pertinent professional experience is required.
Please ensure your application, including a cover letter and CV/resume, aligns with the specified requirements. Quote the job reference number, include testimonials, and provide complete contact details for three referees. Submit your application electronically to the undersigned by 13 June 2026. Only online applications will be accepted.
The Nairobi Hospital is seeking a highly motivated and skilled professional to join our esteemed team. Candidates must possess a minimum of a Bachelor’s degree in a relevant field, along with at least three years of hands-on experience in a similar role. Proficiency in relevant software and tools is essential, along with excellent communication and interpersonal skills. The successful applicant will be responsible for managing day-to-day operations, leading a team of professionals, and ensuring the highest standards of patient care and service delivery. Additionally, they will be expected to develop and implement strategic initiatives to drive growth and innovation within the hospital.
P.O. Box 30026, Nairobi 00100 serves as the designated mailing address for official correspondence and communications. This postal code identifies a specific delivery zone within Kenya’s capital, ensuring accurate routing of mail and packages to the intended recipient.
NAIROBI, Kenya’s vibrant capital, hosts a dynamic and growing demand for skilled professionals in various sectors. Companies across industries seek candidates with a proven track record, relevant qualifications, and the ability to thrive in fast-paced environments. Key responsibilities often include strategic planning, team leadership, project execution, and stakeholder engagement. Ideal applicants should possess strong analytical skills, adaptability, and exceptional communication abilities to navigate challenges and drive organizational success. Fluency in both English and Swahili is frequently required, along with a minimum of five years of progressive experience in a comparable role. Proficiency in industry-specific tools and software, as well as a commitment to continuous learning, are also highly valued.
Interested applicants are encouraged to forward their inquiries or application materials to recruitment@nbihosp.org for immediate consideration.
Qualifications
Diploma
Experience Required
2 years
