Oversee and coordinate daily operations to ensure efficiency and adherence to established protocols. Supervise staff performance, providing guidance and feedback to enhance productivity and teamwork. Develop and implement operational strategies to optimize workflows and achieve departmental objectives. Handle administrative tasks, including scheduling, reporting, and resource allocation, to support smooth business operations. Collaborate with cross-functional teams to align projects with organizational goals and foster a positive work environment. Ensure compliance with company policies, industry regulations, and safety standards. Monitor key performance indicators to evaluate progress and implement corrective measures as needed.
Maintain a client database that is consistently current, encompassing membership lists and operational guidelines.
In collaboration with admissions, registration, and billing teams, you will enforce adherence to the client’s operational guidelines across all service points.
Convey details regarding suspended accounts and updated operational procedures to the admissions, registration, and billing teams.
Review insurance coverage limits for both company-funded and patient-funded cases, and initiate requests for extensions as needed. If a patient’s bill exceeds established limits, promptly seek interim payments from the relevant corporate entity.
Maintain continuous allocation management for all incoming receipts to ensure timely processing.
Diligently review patient billing statements and promptly communicate relevant financial information to patients or their designated next of kin.
The role involves collaborating with the billing department to address invoiced items returned for credit control purposes.
Prepare and distribute monthly statements to clients on a consistent basis.
Guarantee that all hospital revenues are received within established timeframes through the attainment of monthly collection goals.
Secure documentation that verifies payment for all company-incurred expenses.
Monthly client engagements are conducted to reconcile accounts and update the Credit Manager – Corporate on progress.
Promptly resolve client inquiries while maintaining an organized filing system for correspondence, incorporating a bring-forward mechanism to ensure timely follow-ups.
Analyze the status of debt recovery initiatives and contribute data-driven insights for establishing revised collection targets.
Prepare and submit a daily collection report as well as a monthly analysis of outstanding items to the Credit Manager of the Corporate division within a 120-day timeframe.
Deliver insightful intelligence to the Credit Manager about how corporate clients view Hospital services.
Engage actively in departmental quality enhancement projects and prepare necessary reports upon request.
Bachelor’s degree in a relevant field, such as Computer Science, Engineering, or Information Technology, is required. Minimum of 3 years of experience in software development, preferably in a leadership or mentoring role, is necessary. Proficiency in programming languages like Python, Java, or C++ is essential, along with experience with databases and cloud services. Strong problem-solving skills and the ability to work independently as well as in a team are crucial. Excellent communication skills, both written and verbal, are also required.
A recognized Bachelor’s degree in Commerce with a specialization in Accounting, Finance, Banking, Business Administration, or a closely related discipline is required.
We are seeking candidates with either a Certified Public Accountant (CPA) qualification at the intermediate level or an Association of Chartered Certified Accountants (ARCA) qualification at the intermediate level.
Seeking candidates with at least three years of hands-on experience in a closely related field.
Maintains a high degree of precision and attention to detail in all tasks.
Required are strong supervisory abilities and effective negotiation capabilities, demonstrated through prior experience leading teams and managing stakeholder engagements. These competencies enable the successful resolution of conflicts, the facilitation of productive discussions, and the achievement of mutually beneficial agreements in collaborative and high-pressure environments.
Interested candidates who fulfill the specified criteria are invited to submit their application, including a comprehensive curriculum vitae, authenticated copies of academic certificates, and the contact details (telephone numbers and email addresses) of three referees, to hrrecruit@materkenya.com by 11 June 2026.
Qualifications
BA/BSc/HND
Experience Required
3 years
