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Home Jobs Nairobi Information Systems Technology Intern

Information Systems Technology Intern

Kenya Network Information Centre (KENIC)  · NGO / Non-Profit Associations

Contract Nairobi
Nairobi
Deadline: 31 July 2026
Posted June 2, 2026

Job Purpose

This internship offers a valuable platform to acquire practical work experience, broaden professional expertise, clarify career aspirations, and cultivate a robust network of industry contacts and mentors.

Oversee a range of critical duties, including the management of daily operations, ensuring adherence to company policies and industry regulations, and fostering a productive and compliant work environment. Collaborate with cross-functional teams to streamline processes, enhance efficiency, and drive continuous improvement across all organizational functions. Monitor performance metrics, identify areas for enhancement, and implement strategic initiatives to optimize productivity and profitability. Maintain meticulous records, prepare comprehensive reports, and present findings to senior leadership to support informed decision-making. Ensure seamless communication and coordination among departments to uphold operational excellence and achieve long-term business objectives.

The position involves providing support to both internal teams and external stakeholders, ensuring seamless communication and assistance across all levels. Responsibilities include addressing inquiries, resolving issues efficiently, and maintaining a professional demeanor in all interactions. Additionally, the role demands strong organizational skills to manage tasks effectively and prioritize workloads as needed. Collaboration with various departments is essential to foster a cohesive work environment and deliver exceptional service.

Provide technical support by aiding in the resolution of technical issues through systematic troubleshooting methods.

Perform WHOIS database queries and maintain domain records by removing outdated or inaccurate information.

Additional duties as assigned by management from time to time may be required to support evolving operational needs.

Experienced professionals are sought to develop, maintain, and enhance comprehensive systems documentation that accurately reflects technical processes, configurations, and operational procedures. The role requires meticulous attention to detail, strong analytical abilities, and proficiency in creating clear, structured documentation suitable for diverse audiences, including end-users, technical teams, and stakeholders. Responsibilities encompass updating existing documentation to align with system changes, ensuring consistency across all materials, and collaborating with cross-functional teams to gather and verify information. Candidates must possess excellent written communication skills, familiarity with documentation tools and standards, and the capacity to distill complex technical concepts into accessible formats. Prior experience in systems documentation, technical writing, or related fields is essential.

Seeking candidates with a minimum of a bachelor’s degree in a relevant field, along with at least three years of professional experience in a comparable role. Ideal applicants will possess a strong academic background coupled with practical expertise, demonstrating both theoretical knowledge and hands-on proficiency. Requirements include relevant certifications or advanced training, where applicable, to further validate professional qualifications. Experience in [specific industry or function] is highly desirable, as is familiarity with industry-standard tools and methodologies.

A recent graduate with a degree or diploma in Computer Science, Information Technology, or a related field.

A strong understanding of cybersecurity principles will be considered a beneficial qualification for this role.

Proficiency in network protocols and system administration responsibilities is essential for this role.

Seeking candidates with a strong background in relevant competencies, including analytical thinking, problem-solving, and effective communication. The ideal applicant will demonstrate proficiency in project management, adaptability to changing environments, and a commitment to continuous learning. Essential requirements include a minimum of three years of experience in a similar role, a bachelor’s degree in a related field, and the ability to work independently as well as collaboratively. Responsibilities encompass overseeing daily operations, mentoring team members, and ensuring alignment with organizational goals. Strong leadership skills and a results-driven mindset are highly preferred.

Proficient in current computer application skills, including expertise in Microsoft Office and Excel.

Analytical: Acquires pertinent data using practical approaches and translates findings into actionable strategies.

Drives innovation by developing, proposing, and advocating for fresh ideas to enhance operational efficiency and effectiveness.

As a collaborative team member, you consistently meet daily, weekly, and monthly targets while continuously refining your performance through constructive feedback. You actively contribute innovative ideas and perspectives to strengthen team cohesion and foster a supportive work environment.

Proven ability to articulate ideas clearly and effectively to facilitate seamless communication with staff and clients.

Ensures strict compliance with deadlines and scheduled commitments while demonstrating a proactive approach to identifying and implementing effective solutions.

Designs and implements comprehensive action plans and work schedules, establishing methodologies that facilitate the successful execution of operational plans in alignment with the organization’s strategic objectives.

Demonstrates strategic thinking by developing and executing actionable plans and measurable milestones as part of daily responsibilities.

Demonstrated capability in fostering and upholding the intended cultural transformation within the organization is essential.

Driven by a commitment to excellence, the ideal candidate seeks to continually enhance performance and advance within the organization.

Qualifications

BA/BSc/HND

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