Our client, a prominent telecommunications provider, is looking to hire a Trade Development Representative.
Job purpose
To concentrate on conducting channel visits aimed at enhancing retailer awareness and improving SIMs and Float performance, while ensuring optimal visibility and merchandising standards at the point of purchase for SOS and Trash agents.
Oversee and execute a wide range of critical responsibilities, ensuring alignment with organizational objectives and operational excellence. Develop and implement strategic initiatives to enhance productivity, efficiency, and team performance. Collaborate closely with cross-functional departments to streamline processes, resolve challenges, and drive continuous improvement. Monitor progress through data analysis, performance metrics, and regular evaluations to maintain high standards of accountability. Serve as a key liaison, fostering strong relationships with stakeholders, clients, and vendors to facilitate seamless communication and project execution. Lead by example, mentoring team members and fostering a culture of innovation, accountability, and professional growth. Ensure compliance with industry regulations, company policies, and ethical standards while mitigating risks and optimizing resource allocation.
SSO & Agent Recruitment & Mapping – With a strategic focus, oversee the identification and recruitment of Agents, specifically targeting mobile money outlets and high-traffic retail stores.
Consistently maintain call rates by conducting regular visits to SOS and Agents in accordance with approved route plans (beat plans).
The provision and delivery of essential business tools encompass supplying all necessary transaction instruments at SSO and agent outlets, alongside conducting comprehensive training sessions for SOS and Trash Agents on operational procedures.
AML training and development initiatives involve educating agents on Anti-Money Laundering (AML) protocols, while also instructing Sub-Station Officers (SOS) on the Know Your Customer (KYC) process, specifically in connection with the SIM Registration (SIM REG) framework.
Float and stock cover, as well as sales, must be closely monitored to guarantee adherence to the 1.5x stock rule for agents while ensuring sufficient SIM stock for new registrations and activations is available to SOS.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SOS and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience. Applicants must meet educational prerequisites and possess demonstrated expertise in their field. Ideal candidates will have completed advanced studies and accumulated substantial hands-on experience in professional settings.
A Bachelor’s Degree or Diploma in Business, Marketing, or a related discipline is required.
Experience
With a minimum of one year’s experience in a sales and distribution capacity within the fast-moving consumer goods (FMCG) or telecommunications (Telcos) sectors, candidates should demonstrate a solid foundation in driving revenue growth and managing key accounts.
We are seeking a candidate who demonstrates expertise in identifying and leveraging key competencies to drive organizational success. The ideal professional must possess strong analytical skills to assess performance gaps and develop targeted strategies for improvement. Additionally, they should have experience in competency-based assessments, training program development, and talent management initiatives. A deep understanding of behavioral indicators and performance metrics is essential, along with the ability to design and implement competency frameworks. Excellent communication skills are required to collaborate with stakeholders and facilitate understanding of competency standards. The role involves evaluating employee competencies, providing constructive feedback, and ensuring alignment with strategic business objectives. Proficiency in competency assessment tools and methodologies is highly desirable.
We prioritize customer satisfaction by ensuring our services and interactions consistently meet and exceed their expectations. This role requires a strong dedication to understanding customer needs, resolving inquiries promptly, and delivering solutions that foster long-term relationships. Candidates must exhibit excellent communication skills, patience, and a proactive approach to problem-solving. Additionally, the ability to handle feedback constructively and adapt to evolving customer demands is essential.
Proven ability to persuade and negotiate effectively is essential, requiring strong interpersonal skills to build consensus and achieve mutually beneficial agreements.
We cultivate and nurture professional relationships and strategic alliances to drive mutual growth and collaboration. This role involves actively engaging with clients, stakeholders, and industry peers to establish robust connections that enhance business opportunities and foster long-term partnerships. Key responsibilities include identifying potential partners, negotiating agreements, and maintaining ongoing communication to ensure alignment with organizational objectives. The ideal candidate will possess strong interpersonal skills, a results-driven mindset, and the ability to leverage these connections to achieve shared success.
Analytical thinking involves systematically evaluating information to arrive at well-reasoned conclusions. Professionals in this role meticulously assess data, identify patterns, and solve complex problems with precision. They leverage logical reasoning and critical analysis to interpret findings, ensuring decisions are grounded in evidence. Strong analytical skills are essential for dissecting intricate issues, forecasting trends, and optimizing processes. This capability enables individuals to enhance efficiency, mitigate risks, and drive informed strategic initiatives in dynamic environments.
Applicants satisfying the outlined criteria are requested to forward their cover letter, salary expectations, and comprehensive CVs—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com, ensuring “TDR KABUKI” is specified in the subject line. It is essential for candidates to clearly state their preferred location in the application.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
