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Home Jobs Nairobi People and Culture Specialist, Emergency Unit

People and Culture Specialist, Emergency Unit

International Rescue Committee  · NGO / Non-Profit Associations

Full Time Nairobi
Nairobi
Deadline: 1 September 2026
Posted June 2, 2026

We seek a highly motivated professional to join our dynamic team in the role of [Job Title]. This position requires a minimum of [X] years of relevant experience in [specific field/industry], along with a proven track record of [key skill or achievement]. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and the capacity to thrive in a fast-paced environment. Responsibilities include [specific task or duty], [another key responsibility], and collaborating with cross-functional teams to [specific goal or outcome]. Proficiency in [relevant software, tools, or methodologies] is essential, and familiarity with [industry-specific regulations or standards] is a plus. The successful applicant will demonstrate a commitment to continuous improvement and contribute to our organization’s strategic objectives.

The People & Culture (P&C) Associate facilitates the seamless execution of essential workforce processes, oversees data management, and coordinates P&C initiatives within the Global Emergency Unit (Emu), with a primary emphasis on the Global Surge Team (GST). This position is instrumental in maintaining the accuracy, currency, and alignment of employee data, systems, and processes to sustain operational efficiency in a fast-paced environment.

This position demands a proactive approach, meticulous attention to detail, and the capacity to rapidly assimilate new information, adhere to established procedures with precision, and handle data with exceptional accuracy. The P&C Associate will collaborate closely with teams in P&C, Finance, and Emu’s Deployment Team, facilitating daily operations while assisting in the detection and resolution of process inefficiencies or data discrepancies.

Achieving success in this position demands meticulous attention to detail, a capacity for rapid learning, and a systems-oriented mindset to recognize how data, processes, and teams interact. Additionally, the role requires the aptitude to identify and address misalignments through proactive problem-solving. Professionals in this role will gain valuable experience in emergency Property & Casualty (P&C) operations, systems, and data within a dynamic, mission-focused setting.

A national contracted role is available, requiring on-site presence in Honduras, Nigeria, or Kenya.

Oversee key operational duties, ensuring alignment with organizational objectives and maintaining high standards of performance. Drive strategic initiatives to enhance efficiency, productivity, and overall effectiveness within the role. Collaborate closely with cross-functional teams to execute projects, meet deadlines, and achieve measurable outcomes. Monitor progress, assess performance metrics, and implement corrective actions as needed to optimize results. Foster a culture of accountability, innovation, and continuous improvement across all responsibilities.

We are seeking a skilled professional to oversee and enhance the processes of our Global Surge Team, ensuring seamless coordination and efficiency across international operations. The ideal candidate will have extensive experience in process management, with a proven ability to streamline workflows and implement best practices on a global scale. Responsibilities include analyzing current procedures, identifying areas for improvement, and developing scalable solutions to optimize team performance during high-demand periods. Strong leadership, analytical thinking, and cross-functional collaboration skills are essential, as the role requires working closely with diverse stakeholders to drive continuous improvement. Proficiency in project management tools and methodologies will be advantageous, along with a passion for fostering operational excellence in a fast-paced environment.

In collaboration with Emu’s Deployment Management Team, oversee the precise and prompt administration of GST benefit processes—such as leave of absence and status changes—including conducting monthly audits in Workday to verify data accuracy. Liaise with Emu Finance and Deployment Management to gather, structure, and validate workforce cost data pertaining to GST, thereby facilitating budgeting, tracking, and reporting initiatives. Offer coordination and administrative assistance for P&C initiatives affecting GST staff, including monitoring timelines, maintaining records, disseminating communications and reminders, and aiding in implementation. Ensure the consistent application of GST policies and processes, escalating any exceptions, inquiries, or risks to senior team members as required. Maintain meticulous records and documentation related to GST processes to uphold audit readiness and institutional knowledge continuity.

People Data Management and HRIS Integrity involves overseeing the accuracy, security, and efficient functioning of human resources information systems and employee data records. This role requires meticulous attention to detail to ensure data integrity, compliance with regulatory standards, and alignment with organizational policies. Responsibilities include validating and updating employee information, generating reports, troubleshooting system issues, and collaborating with IT and HR teams to enhance data processes. Candidates must possess strong analytical skills, proficiency in HRIS platforms, and a commitment to maintaining high standards of data confidentiality and security.

Accomplish precise and efficient data entry, updates, and maintenance within HR systems—such as Workday—while adhering to established workflows and data integrity standards. Execute routine data quality assessments by examining reports and employee records to detect gaps, inconsistencies, or inaccuracies. Address and escalate data discrepancies by collaborating with key stakeholders to facilitate corrections and ensure resolution. Contribute to the enhancement of HR data processes by identifying recurring challenges and proposing actionable improvements.

P&C Analytics and Continuous Improvement seeks a highly motivated professional to drive data-driven decision-making and operational excellence through advanced analytical techniques and process optimization. The ideal candidate will possess expertise in property and casualty insurance analytics, proficiency in statistical modeling, and a strong aptitude for identifying trends and inefficiencies within complex datasets. Responsibilities include developing predictive models to assess risk exposure, enhancing underwriting accuracy, and supporting strategic initiatives through actionable insights derived from robust data analysis. Additionally, the role involves collaborating with cross-functional teams to implement continuous improvement methodologies, streamline workflows, and foster a culture of innovation. Candidates should have a proven track record in insurance-related analytics, strong communication skills to convey technical findings to non-technical stakeholders, and the ability to translate analytical conclusions into practical business solutions. A bachelor’s degree in data science, statistics, finance, or a related field is required, with relevant certifications or advanced degrees preferred.

Compile and produce recurring workforce reports—including attrition, training completion, and vacation tracking—while verifying the accuracy and timeliness of all data. Analyze data outputs to detect preliminary trends, discrepancies, or anomalies, and promptly escalate findings for deeper examination. Monitor mandatory training completion, such as Kaya, by maintaining detailed trackers and coordinating follow-ups and reminders with designated teams. Ensure dashboards, spreadsheets, and tracking tools remain precise, intuitive, and readily accessible. Contribute to continuous process evaluations by providing actionable feedback derived from daily system and tool interactions. Facilitate process enhancements by revising templates, trackers, and instructional materials as required.

The Communications Management role is responsible for developing, implementing, and overseeing strategic communication plans to enhance brand reputation and stakeholder engagement. This position requires expertise in crafting compelling messaging, managing media relations, and executing internal and external communications initiatives. Key responsibilities include creating content for various channels, coordinating with cross-functional teams, and analyzing communication effectiveness through metrics and feedback. A strong background in public relations, marketing, or a related field is essential, along with proficiency in digital communication tools and platforms. The ideal candidate will possess excellent writing and interpersonal skills, with a keen ability to adapt messaging to different audiences and objectives.

Maintain and refresh Property & Casualty (P&C) data across Rescue Net and other internal systems, guaranteeing that all information remains precise, up to date, and easily accessible. Prepare and organize standard communications such as training reminders, policy revisions, and critical deadline notifications. Assist with staff engagement and recognition programs by documenting activities, issuing reminders, and managing operational arrangements. Address or prioritize basic Age-related inquiries, escalating more intricate matters to the appropriate team members as needed.

Provides comprehensive administrative support, handling diverse tasks with efficiency and precision to ensure seamless office operations. Maintains organized filing systems, manages correspondence, schedules appointments, and coordinates meetings. Prepares reports, documents, and presentations as required, ensuring accuracy and timely delivery. Assists with data entry, record-keeping, and other clerical duties to support team productivity. Demonstrates strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Provide ongoing coordination and administrative assistance for People & Culture (P&C) operations, encompassing scheduling, documentation, and follow-up processes. Collaborate on initiatives aligned with duty of care, gender equality, diversity, and inclusion, as well as other P&C priorities as required. Facilitate seamless cross-functional teamwork by tracking action items to completion and maintaining precise records of tasks and decisions.

Key Working Relationships:

Reports to a collaborative leadership team comprising the Director of People and Culture within the Emergency Unit, as well as the Senior People and Culture Operations Manager.

Internal and external collaborators include the Emu P&C Team, HR Operations Team, Emu Team, CRRD P&C Team, GST Technical Focal Points, and HQ P&C colleagues within technical divisions such as Benefits and Compensation. Additionally, this role provides proactive support to over 70 Emergency Unit staff members and remotely assists 150 GST staff members.

Candidates must meet several key qualifications to be considered for this role. Applicants should possess a minimum of three years of relevant experience in the field, along with a bachelor’s degree in a related discipline. Strong analytical and problem-solving skills are essential, as is the ability to work effectively within a team. Proficiency in industry-specific software or tools may be required, depending on the position. Additionally, excellent communication skills—both written and verbal—are necessary to collaborate with stakeholders and convey complex information clearly.

Seeking candidates with a minimum of a bachelor’s degree in a relevant field, along with at least three years of professional experience in [industry/role]. Preference will be given to those holding an advanced degree or possessing specialized certifications pertinent to the position. Ideal applicants will demonstrate a proven track record of success in [specific responsibilities or achievements], as well as strong analytical and problem-solving capabilities. Familiarity with [specific tools, software, or methodologies] is highly desirable, and prior experience in [industry-specific context] is strongly preferred.

A minimum of a bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a closely related field—or an equivalent combination of education and professional experience—is required.

With 1 to 3 years of practical experience in human resources, payroll and compensation, administrative roles, data management, or operations, the ideal candidate will bring a solid foundation in supporting HR functions and business operations.

Proficiency in dynamic or globally oriented professional settings proves advantageous.

Proficient in a variety of technical skills and possesses in-depth knowledge of industry-specific tools and methodologies. Demonstrated ability to apply technical expertise to solve complex problems and optimize system performance. Familiarity with programming languages, software development practices, and IT infrastructure is required. Capable of analyzing technical specifications, troubleshooting issues, and implementing innovative solutions to enhance operational efficiency.

Possesses a solid working knowledge of HR systems, such as Workday, or comparable platforms.

Proven ability in managing data entry tasks, maintaining accurate records, and generating basic reports efficiently.

Requires strong skills in Excel or Google Sheets, including the ability to sort data, apply basic formulas, and maintain accurate data tracking.

Demonstrates a foundational knowledge of human resources and payroll/compensation functions, including maintaining accurate employee records, administering leave policies, and managing benefits administration.

Possesses a strong understanding of the critical need for data precision and confidentiality protection.

Proficiency in English is mandatory; fluency in Arabic, French, or English is highly desirable.

We seek a candidate who demonstrates exceptional proficiency in core competencies essential to this role, including analytical thinking, problem-solving, and adaptability. Strong communication and interpersonal skills are required to collaborate effectively with cross-functional teams and stakeholders. The ideal applicant will possess a keen attention to detail, the ability to manage multiple priorities under tight deadlines, and a commitment to continuous learning and professional growth. Proficiency in relevant tools and technologies, along with a results-driven mindset, is also necessary to drive impactful outcomes and contribute to organizational success.

Exhibits meticulous attention to detail and precision when handling data, operational procedures, and clerical responsibilities.

Demonstrates the ability to rapidly grasp and adjust to evolving systems, tools, and operational approaches within a fast-paced and ever-changing setting.

Proven skill in identifying the interdependencies between processes, data, and teams, while systematically detecting inconsistencies or gaps for resolution.

Proactively identifies issues and conducts preliminary root cause analyses, seeking guidance as needed to facilitate efficient resolution.

Able to adeptly juggle various tasks and priorities while maintaining meticulous planning and follow-up to consistently meet deadlines.

Develops and maintains constructive working relationships while actively collaborating with peers across various teams and departments.

Effectively conveys messages with clarity and professionalism, whether in written or spoken form, and adjusts communication style to suit diverse audiences.

Demonstrates a steadfast commitment to fostering employee success while ensuring an exceptional user experience remains a top priority.

Manages confidential data with utmost care while upholding stringent professional standards.

Adapts seamlessly to dynamic, rapidly evolving, and multifaceted work settings while maintaining high performance and efficiency.

Exhibits a strong drive for continuous growth and advancement in the realm of Property & Casualty (P&C), while fostering a mindset of exploration and dedication to professional development.

Candidates must possess a reliable, high-speed internet connection to support a remote or flexible work arrangement effectively.

Qualifications

BA/BSc/HND

Experience Required

1 - 3 years

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