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Home Jobs Nairobi Senior Account Executive, Software Solutions

Senior Account Executive, Software Solutions

CDL Human Resource  · Consulting

Full Time Nairobi
Nairobi
Deadline: 31 August 2026
Posted June 1, 2026

To fulfill the primary objectives of this role, the successful candidate will be tasked with upholding key responsibilities that align with our organizational goals. This position requires a professional who can effectively manage and execute duties with a high degree of accuracy, while also demonstrating strong problem-solving abilities and adaptability in dynamic environments. The ideal applicant must meet specified qualifications, possess relevant experience, and exhibit a commitment to maintaining excellence in all assigned tasks. Duties will include, but are not limited to, overseeing critical operations, collaborating with cross-functional teams, and ensuring compliance with established policies and procedures.

The Software Sales Executive will drive the identification, cultivation, and conversion of sales opportunities within the software, business systems, digital platforms, and related technology product segments. This position demands a results-oriented professional with a minimum of two years of demonstrated success in selling software, systems, or technology-driven solutions to corporate entities, SMEs, NGOs, government agencies, or institutional clients.

Oversee and execute critical operational duties, ensuring adherence to established protocols and organizational standards while maintaining high efficiency in daily workflows. Lead and collaborate with cross-functional teams to achieve departmental objectives, fostering a culture of accountability and continuous improvement. Develop and implement strategic initiatives to enhance productivity and streamline processes, aligning efforts with broader company goals. Monitor performance metrics to identify trends, address gaps, and implement corrective actions as necessary. Provide mentorship and guidance to team members, cultivating professional growth and fostering a positive work environment. Ensure compliance with industry regulations and internal policies through diligent oversight and proactive risk management. Serve as a primary liaison between departments, facilitating seamless communication and collaboration to resolve operational challenges.

Our role encompasses driving revenue growth and fostering strategic partnerships to expand market reach. You will be responsible for identifying new business opportunities, nurturing client relationships, and negotiating contracts to meet or exceed sales targets. The position requires a proven track record in sales, a deep understanding of market dynamics, and exceptional communication skills. Additionally, you will collaborate with cross-functional teams to align business strategies with customer needs and ensure seamless execution of initiatives.

Develop and explore fresh avenues for software, systems, and digital solutions to drive business growth and expansion.

Prospecting, referrals, networking, digital platforms, cold calls, emails, and client visits are employed to cultivate and secure new business opportunities.

Develop and oversee a robust sales pipeline, encompassing comprehensive lead generation initiatives and culminating in the successful closure of deals.

Perform comprehensive evaluations of client requirements to identify operational challenges and propose tailored software or system solutions accordingly.

Develop and conduct compelling sales presentations, product demonstrations, proposals, quotations, and commercial offers to effectively engage clients and drive conversions.

Negotiate pricing structures, contractual terms, and service arrangements to align with established company policies and objectives.

Drive consistent sales performance by meeting or exceeding monthly, quarterly, and annual revenue objectives.

We’re seeking a skilled Client Relationship Management professional to oversee and enhance our client interactions, ensuring satisfaction and fostering long-term partnerships. In this role, you’ll be responsible for maintaining and growing key client accounts, identifying opportunities for upselling or cross-selling, and resolving any issues promptly to strengthen client loyalty. You’ll collaborate with internal teams to align our services with client needs, while also tracking performance metrics and reporting on client health. The ideal candidate will have a proven track record in client management, exceptional communication skills, and the ability to build trust and rapport with stakeholders at all levels. Familiarity with CRM tools and data-driven decision-making is essential to drive success in this position.

Develop and nurture robust connections with both current and potential clients to foster long-term partnerships and expand business opportunities.

Act as the primary liaison between clients and technical/support teams throughout the sales process.

Ensure clients receive timely follow-up communications following demonstrations, proposal submissions, and implementation discussions.

Consistently interact with clients to uncover potential upselling, cross-selling, and renewal prospects.

Deliver consistently exceptional service and uphold the highest standards of professionalism during every client engagement.

A strong command of product knowledge and market intelligence is essential for this role, enabling strategic decision-making and informed insights. Candidates must demonstrate a deep understanding of industry trends, competitive landscapes, and customer needs to drive innovation and market positioning. Proficiency in analyzing data, identifying growth opportunities, and translating findings into actionable strategies is required. Effective communication of complex information to stakeholders at all levels is also necessary to align teams and support business objectives.

Develop a strong understanding of the company’s software, systems, and technology solutions.

Stay abreast of evolving industry trends, competitive product developments, pricing strategies, and emerging technological advancements to ensure strategic alignment and informed decision-making.

Translate technical product features into clear business benefits for clients.

Offer strategic insights to management regarding client demands, competitor actions, and opportunities for product enhancements.

We are seeking a skilled professional to oversee the creation of proposals and the preparation of comprehensive reports. This role involves drafting, refining, and submitting proposals to secure new business opportunities while ensuring alignment with organizational goals. Additionally, the position requires meticulous attention to detail in compiling and presenting data, analyzing outcomes, and generating insightful reports to support strategic decision-making. The ideal candidate will possess strong writing abilities, proficiency in relevant software, and the capacity to work collaboratively across teams to meet deadlines. Experience in proposal development and report generation is essential, as is the ability to adapt to evolving project requirements.

Craft meticulously detailed proposals, quotations, tender responses, and sales documentation to ensure precision and professionalism.

Accurately update and maintain comprehensive records of leads, prospective clients, ongoing client engagements, submitted proposals, and successfully closed deals.

Prepare and deliver weekly and monthly sales reports that encompass pipeline status, conversion rates, and sales forecasts.

Leverage customer relationship management or sales tracking platforms to oversee activities and evaluate performance metrics effectively.

Collaborate closely with technical teams to ensure seamless integration of projects, fostering clear communication and alignment on objectives and timelines. Act as a liaison to facilitate information exchange, resolve conflicts, and streamline workflows between departments. Monitor progress, address challenges proactively, and provide updates to stakeholders to maintain transparency and accountability throughout the project lifecycle.

Collaborate effectively with technical, implementation, and support teams to accurately interpret and address client requirements.

Demonstrate products through carefully planned sessions, lead proof-of-concept initiatives, and facilitate seamless client onboarding processes.

Facilitate the seamless transition of finalized agreements to implementation or customer success teams.

Monitor implementation progress diligently to verify that all client expectations are consistently fulfilled.

Requirements

Minimum requirements include a bachelor’s degree in a relevant field, such as business administration, finance, or accounting, along with a minimum of three years of professional experience in a comparable role. Strong analytical and problem-solving skills are essential, along with proficiency in financial software and advanced Excel capabilities. Candidates must demonstrate exceptional organizational abilities, effective communication skills, and the capacity to work collaboratively in a fast-paced environment. Familiarity with industry regulations and compliance standards is also required.

A Bachelor’s or equivalent Diploma in Business, Sales, Marketing, ICT, Information Systems, Computer Science, or a closely related discipline is required.

With a minimum of two years of hands-on experience in selling software, systems, SaaS products, ERP solutions, CRM systems, HR systems, accounting systems, cybersecurity solutions, or other technology-based offerings, you are well-prepared for this role.

Results-driven professional with a proven track record of consistently surpassing sales benchmarks and achieving or exceeding established targets.

Proficiency in engaging with corporate, SME, NGO, government, or institutional clients is highly advantageous.

Proven expertise in identifying and prioritizing essential skills and professional competencies. Demonstrates proficiency in assessing candidate qualifications and determining alignment with organizational objectives. Strong ability to articulate clear expectations and performance requirements for various roles. Capable of developing structured evaluation criteria to measure competency levels effectively. Maintains a comprehensive understanding of industry standards and best practices to ensure accurate skill assessments.

Excellent proficiency in sales strategies, adeptness in negotiation techniques, and a proven ability to finalize agreements.

Adept knowledge of software, systems, and digital solutions is required.

Proficient in articulating complex technical solutions in accessible, business-focused terms.

Exceptional proficiency in oral and written communication, presentation delivery, and interpersonal engagement is essential.

Proven ability to cultivate and sustain strong, mutually beneficial client relationships is essential.

Proven expertise in crafting compelling proposals and preparing accurate, detailed quotations is essential.

Proficient in leading product demonstrations independently or collaborating with technical teams to facilitate seamless presentations.

Skilled in identifying potential clients, cultivating leads, and effectively overseeing sales pipelines to drive revenue growth.

Demonstrates strong self-motivation and a proactive approach to tasks, capable of delivering results with minimal oversight while maintaining focus on set objectives.

Accomplished reporting, strategic planning, and exceptional organizational abilities are essential.

Skilled in utilizing Microsoft Office, CRM software, and various digital communication platforms.

Personal Attributes

Adept at articulating ideas with conviction and influence, demonstrating strong communication skills to engage and persuade diverse audiences effectively.

Driven by commercial objectives and committed to delivering measurable outcomes, this role demands a results-focused approach to achieve organizational success.

A commitment to professionalism, ethical conduct, and unwavering focus on client needs defines this role.

Eager to rapidly acquire knowledge in technological advancements and digital innovation, with a strong enthusiasm for cutting-edge solutions.

Driven by determination and perseverance, the ideal candidate actively pursues sales opportunities with unwavering commitment and resilience.

Proficient in collaborating effectively with both commercial and technical teams.

Qualifications

BA/BSc/HND , Diploma

Experience Required

2 years

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