Position Summary
Reporting to the Chief Operations Officer, the Quality Assurance Manager will spearhead quality assurance operations, provide oversight of quality control initiatives throughout the supply chain, administer audits and compliance protocols, and direct quality teams to ensure strict adherence to both local and international food safety and export standards—including Global. A.P., HACCP, BRC, phytosanitary regulations, and any customer-specific mandates.
Oversee a comprehensive range of duties and responsibilities central to the role, ensuring alignment with organizational objectives and operational efficiency. Execute core tasks with precision, including strategic planning, team leadership, and performance management to drive productivity and meet key performance indicators. Facilitate cross-functional collaboration, fostering open communication channels and streamlining processes to enhance workflow and project outcomes. Monitor progress through regular assessments, identifying areas for improvement and implementing corrective actions to maintain high standards of quality and compliance. Additionally, maintain up-to-date documentation, adhere to company policies, and support continuous professional development to uphold excellence in all operational facets.
Quality Assurance and Food Safety Systems professionals ensure compliance with regulatory standards and maintain the highest levels of product integrity. They conduct thorough inspections, implement rigorous testing protocols, and verify adherence to food safety protocols at every stage of production. Responsibilities include reviewing documentation, auditing processes, and addressing non-compliance issues promptly to mitigate risks. Additionally, they collaborate with cross-functional teams to enhance safety measures, streamline operations, and uphold industry best practices. Strong attention to detail, analytical skills, and a commitment to continuous improvement are essential for success in this role.
Develop, implement, and continuously improve quality assurance systems, food safety protocols, and stringent quality standards to ensure avocado products meet specified criteria for maturity, size, color, firmness, appearance, weight, ripeness, and overall consistency.
Ensures stringent oversight of all supply chain processes to uphold adherence to quality standards and regulatory requirements. Monitors supplier performance, evaluates product quality at various stages, and implements corrective actions when deviations occur. Collaborates with cross-functional teams including procurement, manufacturing, and logistics to foster continuous improvement initiatives. Maintains detailed documentation of quality metrics and audit findings to support compliance and risk mitigation strategies. Requires proficiency in quality management systems, strong analytical skills, and a minimum of five years of experience in supply chain or quality assurance roles.
Ensure rigorous quality control measures are implemented throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform systematic evaluations of incoming produce and oversee post-harvest handling to minimize bruising, spoilage, contamination, and product losses.
Ensures adherence to regulatory requirements, conducts thorough audits, and manages certification processes to uphold organizational integrity and operational efficiency.
You will be responsible for maintaining adherence to local and international food safety regulations as well as export standards. Additionally, you will oversee internal quality audits and manage external inspections conducted by regulatory agencies, certification entities, and export clients.
We address and resolve customer complaints while implementing corrective actions to prevent recurrence. This role involves analyzing feedback, identifying root causes, and developing solutions to enhance customer satisfaction. Additionally, we document incidents, track trends, and collaborate with cross-functional teams to ensure compliance with quality standards and regulatory requirements. Strong problem-solving skills, attention to detail, and the ability to communicate effectively are essential for success in this position.
Investigating customer and export partner quality complaints, you will perform comprehensive root cause analyses to identify underlying issues, followed by the development and execution of corrective and preventive measures aimed at eliminating recurrence and enhancing overall product quality.
Experienced professionals sought to lead and mentor teams, fostering growth through targeted training initiatives. Responsibilities include guiding team members, enhancing skill sets, and implementing effective development programs. Candidates must demonstrate strong leadership capabilities, a commitment to continuous improvement, and the ability to inspire and motivate others. Prior experience in team supervision, training coordination, or related fields is essential.
Oversee the work of quality assurance inspectors and quality control personnel by delegating tasks, evaluating performance, and providing training to farmworkers, packhorse teams, and inspectors on quality benchmarks, sanitation protocols, food safety regulations, and proper handling procedures.
Responsible for overseeing reporting processes, ensuring traceability across systems, and driving continuous improvement initiatives. Maintains accurate documentation, tracks data integrity, and implements enhancements to optimize efficiency and compliance. Collaborates with cross-functional teams to identify trends, resolve discrepancies, and foster a culture of ongoing development. Requires strong analytical skills, meticulous attention to detail, and proficiency in relevant tools.
Maintain precise documentation of quality records, inspection reports, traceability files, and certification documents. Assess quality performance metrics to identify opportunities for enhancements, aiming to minimize waste, enhance product uniformity, boost export approval rates, and advance sustainability and traceability programs.
Seeking candidates with a Bachelor’s degree in a relevant field and a minimum of three years of hands-on experience in a similar role. Proficiency in industry-specific software and tools is essential, along with strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams. The ideal applicant will demonstrate a track record of delivering results under tight deadlines while maintaining attention to detail. Prior experience in project management or leadership is a plus.
A bachelor’s degree in Food Science, Quality Assurance, Microbiology, or a closely related discipline is required.
With a minimum of seven years of dedicated experience in quality assurance within the food processing sector, candidates should demonstrate a strong background in ensuring product safety and compliance.
Proficient in quality control protocols, testing methodologies, regulatory compliance, and food safety regulations.
Expertise in quality management systems, laboratory operations, audit processes, and export compliance regulations would be highly beneficial.
Qualifications
BA/BSc/HND
Experience Required
7 years
