Oversee key operational duties encompassing strategic planning, resource allocation, and performance monitoring to ensure organizational objectives are achieved efficiently. Implement and maintain robust processes to enhance productivity, quality, and compliance with established policies and industry standards. Collaborate with cross-functional teams to drive project execution, resolve critical issues, and foster a culture of continuous improvement. Provide leadership in decision-making, risk management, and stakeholder communication to align efforts with long-term business goals.
Develops contributions to the Employee Relations and Wellness HR Strategy by addressing key inputs specific to their designated HR area.
Implements Group HR policies, procedures, and processes within their designated HR function, as outlined in the Policy Execution Matrix, while offering staff and line management expert guidance on related matters.
Provide guidance on intricate employee-related issues, such as disciplinary actions, grievances, investigations, and conflict resolution, ensuring the organization remains shielded from legal and reputational harm.
Working collaboratively with the Forensic Department, other relevant departments, line management, and staff, you will conduct or oversee investigations into disciplinary and grievance matters involving employees, ensuring thorough examination and timely resolution of each case.
Oversee staff separation processes and communications, guaranteeing strict adherence to established internal policies and applicable statutory mandates.
Internally oversee litigation involving former employees of the Bank, collaborating closely with the in-house legal team to obtain specialized legal counsel, compiling necessary case files and supporting documentation, and coordinating with witnesses to substantiate the Bank’s legal stance.
Manages and cultivates relationships with both internal and external stakeholders across the HR domain, including Heads of HR Departments, survey consultants, trade unions and committees, medical and wellness providers, industry bodies such as the Kenya Bankers Association and Federation of Kenya Employers, legal representatives, functional directors, department heads, branch managers, staff, and line managers.
Prepare comprehensive management documents, including reports, recommendations, opinions, briefs, presentations, proposals, and meeting minutes pertinent to the specific HR domain.
Offers administrative assistance to business and staff committees, programs, initiatives, or forums within the designated HR domain, including Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits, and Engagement Forums.
Ensure the integrity and consistency of data, records, and statistics within the assigned HR domain.
Minimum Position Requirements:
The ideal candidate must possess a bachelor’s degree in a relevant field, along with at least three years of professional experience in a similar role. Strong analytical skills, attention to detail, and the ability to work independently are essential. Proficiency in industry-specific software and tools, as well as excellent written and verbal communication abilities, are required. Additionally, the candidate should demonstrate leadership potential, adaptability to changing priorities, and a commitment to continuous learning and professional development.
A recognized university degree at the bachelor’s level is mandatory for this position.
A professional qualification in Human Resources is mandatory, including but not limited to a Certificate, Diploma, Higher Diploma, or Postgraduate Diploma in HR—whether in a general or specialized field.
A Master’s Degree in Human Resource Management or a related business discipline is strongly preferred.
A minimum of seven years of progressive experience in Human Resources or a related discipline is required.
Applicants are required to exhibit extensive, practical expertise in the specified essential areas, supported by a track record of successful application.
Performance in this role necessitates a minimum of two years of hands-on experience in performance management, demonstrating expertise in evaluating, enhancing, and sustaining high levels of employee productivity and organizational effectiveness.
Employee & Industrial Relations (Minimum 4 years)
Handling disciplinary and grievance matters requires a minimum of four years of relevant experience.
Holding a degree in Labour Law, you must possess a minimum of four years of relevant experience to qualify for this position.
People Risk Management (Minimum 2 years)
A minimum of two years of experience in people risk management is required.
With at least three years of experience in managing teams, the ideal candidate will demonstrate strong leadership skills and the ability to guide and develop staff effectively.
Relationship Management (Minimum 4 years of relevant experience required)
Qualifications
BA/BSc/HND , MBA/MSc/MA , Professional Certificate
Experience Required
7 years
