Oversee designated responsibilities, ensuring adherence to authorized scope and accountability measures, as part of broader delegated duties.
Under the guidance of the Data Analytics Team Lead, the Program Policy Officer (Data Analyst) – NOA will undertake the following key deliverables:
Enhancing the precision of targeting strategies and bolstering decision-making support form the core responsibilities of this role. By meticulously analyzing data and refining targeting methodologies, the position ensures greater accuracy and effectiveness in strategic initiatives. Additionally, the role provides critical insights and analytical support to guide informed decision-making processes across various operational domains.
Develop and implement a data-driven framework to strengthen the identification and prioritization of vulnerable individuals in need of assistance.
Design, implement, and continuously refine analytical tools to monitor, identify, and document individuals slated for support who are subsequently removed from the monthly delivery cycle.
Strengthen the capabilities for detecting anomalies and ensuring quality assurance:
Lead data-driven assurance initiatives by detecting and highlighting anomalies within corporate systems—namely SCOPE, COMET, and WINGS—while maintaining precise reconciliation of transfers and program data.
Develop and sustain reconciliation processes for in-kind contributions across multiple platforms, specifically COMET, SCOPE, and LESS.
Assist Area Offices in detecting discrepancies within Payment Lists through the Redemption and Enrollments Dashboard, while ensuring adherence to established corporate protocols.
You will manage deduplication processes, promptly suspending biometric duplicates and ensuring compliance reports are delivered to senior management. Additionally, you will enhance and enforce existing business rules to eliminate the risk of new duplicates entering delivery systems.
Ensure the efficient and punctual execution of the delivery cycle while maintaining high standards of accuracy throughout the process.
Design an interactive visualization platform to present near real-time updates on delivery cycle progress, encompassing completed cycles, critical milestones, and the operational status of delivery processes across various Area Offices.
Create and manage dynamic dashboards and analytical tools designed to track program performance and beneficiary trends, converting intricate datasets into straightforward, practical insights for program teams and regional offices.
To inform operational enhancements, develop and implement reporting mechanisms and automation solutions.
Collaborating with Program, Supply Chain, and Cooperating Partner Management units, the role involves preparing monthly reports, including transfer and programmatic reconciliation reports, for review and approval by the Country Director, Deputy Country Directors, Head of Programs, and Head of Supply Chain.
Collaborate with Activity Units to assess reporting requirements and design automated reports, dashboards, and data visualization tools that clearly present insights and facilitate informed decision-making.
Capacity building initiatives and enhanced data literacy programs are being implemented at CO and AOS to strengthen analytical capabilities and decision-making processes.
Engage collaboratively with the Chief Operating Officer (CO) and Administrative Officer (AO) teams to comprehensively assess their data requirements and priorities, ensuring alignment with organizational objectives.
Develop analytical solutions to enhance operational decision-making frameworks.
Provide training and support to CO and AO staff regarding data extraction, utilization, and analysis to enhance their skills and encourage self-sufficiency in data-driven processes.
Ensure full adherence to WFP data governance, privacy, and security policies while protecting sensitive information and upholding the highest ethical standards in data utilization.
Participate actively in ongoing education to stay current with developments in data analytics tools, systems, and industry best practices, fostering innovation and enhancing delivery methodologies.
Deliver prompt and precise assistance for ad hoc data analysis and extraction requests from IDM & Delivery, Program, and other teams, alongside fulfilling any supplementary IDM & Delivery and data analytics tasks assigned to align with operational priorities.
Seeking a candidate with a strong academic foundation, relevant professional experience, and a diverse skill set to meet the demands of this role. The ideal applicant will possess the necessary qualifications, including formal education and specialized training, along with a proven track record in a similar position. Essential competencies include analytical thinking, effective communication, and proficiency in industry-specific tools or methodologies. Additionally, the individual should demonstrate adaptability, problem-solving capabilities, and a commitment to continuous learning and professional development.
Education: A Bachelor’s degree or higher in a relevant field is required, with a preference for candidates holding an advanced degree in computer science, information technology, engineering, or a closely related discipline. Equivalent professional experience may be considered in lieu of formal education, provided it demonstrates a comparable depth of knowledge and expertise. Proficiency in relevant technologies, methodologies, and industry standards is essential, and continuous learning through certifications or ongoing education is highly encouraged to stay current with evolving trends and innovations.
An advanced university degree in data science, computer science, information systems, mathematics, statistics, or a related scientific or analytical field is required. Alternatively, a first university degree along with additional years of relevant professional experience and/or supplementary coursework or training may be considered.
With experience serving in a similar role, you bring a proven track record of [specific responsibilities or achievements if applicable]. Your background includes [key skills or qualifications relevant to the position], demonstrating your capability to excel in this environment. Familiarity with [specific tools, methodologies, or industry standards] will be crucial, as will your ability to [specific soft skills, e.g., collaborate effectively, adapt to evolving priorities]. Strong problem-solving skills and a commitment to [specific values, e.g., continuous improvement, customer satisfaction] further define your qualifications for this opportunity.
A minimum of one (1) year of professional experience in relevant fields is required, along with an advanced university degree, OR a first university degree coupled with at least three (3) years of hands-on experience in data analytics, reconciliation, identity management, operational dashboards, or closely related disciplines.
Languages: Proficiency in multiple languages is required, including English and one or more of the following: Spanish, French, German, Mandarin, Arabic, or Russian. Fluency in both written and spoken forms is essential for effective communication and collaboration across diverse teams and international stakeholders.
Proficient in both English and Somali, with strong verbal and written communication skills in both languages.
Proficiency in relevant technical and functional areas is essential, including a comprehensive understanding of data analysis, project management methodologies, and industry-specific tools. Candidates must possess strong problem-solving abilities, exceptional attention to detail, and the capacity to work collaboratively in cross-functional teams. Excellent communication skills are required to articulate complex ideas clearly, both verbally and in writing. Prior experience in a similar role, along with a proven track record of delivering measurable results, is highly desirable. Familiarity with regulatory compliance standards and the ability to adapt to evolving business needs are also key requirements.
Requires expertise in SQL, Power BI or Tableau, along with data modelling capabilities.
Proven expertise in data cleaning, ensuring high-quality datasets through meticulous validation and anomaly detection techniques is essential.
A solid grasp of SCOPE datasets and humanitarian program workflows is strongly preferred.
Exceptional interpersonal abilities and expertise in developing and enhancing professional competencies are essential.
Proficient in capturing key insights from experiences and distilling them into actionable best practices to enhance future performance and decision-making.
Eagerness to undertake supplementary responsibilities as circumstances require.
Proven capability in delivering engaging and effective training sessions to diverse audiences, ensuring knowledge transfer and skill development.
Must maintain meticulous records with precise data integrity while ensuring full regulatory compliance at all times.
Proven ability to assess risks accurately and implement effective mitigation strategies to minimize potential threats and enhance operational resilience.
Demonstrates expertise in providing assistance to on-site personnel and field teams, ensuring operational efficiency and project success through timely and effective support.
Submit your application using the preferred method, which can be found on the job posting page.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
1 - 3 years
