Bachelor’s degree in Computer Science, Engineering, or a related field required; advanced degree preferred. Minimum of 5 years of relevant experience designing, developing, and implementing software solutions, with proficiency in multiple programming languages such as Java, Python, or C++. Strong problem-solving capabilities and analytical skills essential, along with the ability to work collaboratively in cross-functional teams. Familiarity with cloud platforms (AWS, Azure, or GCP) and DevOps practices highly desirable. Exceptional communication skills to articulate technical concepts to both technical and non-technical stakeholders.
Expertly seeks a dedicated professional to fill a full-time, on-site position in Kenya. The role demands unwavering commitment and physical presence at the designated workplace within the country. Candidates must demonstrate the ability to thrive in a structured, in-person work environment while fulfilling all assigned responsibilities with precision and dedication.
A bachelor’s degree or diploma in tourism, hospitality, or a related field is required.
A minimum of one year of professional experience in reservations and tour operations within a safari tour company is required.
Exceptional interpersonal abilities coupled with adept analytical thinking and resolution capabilities are essential.
Possesses strong competency in Microsoft Office applications alongside practical experience with reservation or booking platforms.
A strong emphasis on precision, the capacity to manage multiple tasks concurrently, and a commitment to prioritizing customer satisfaction define the essential qualities for this role.
Familiarity with East African destinations is considered advantageous.
Oversee a range of critical tasks, including coordinating project timelines, managing stakeholder communications, and ensuring adherence to company policies and industry regulations. Develop and implement strategies to enhance operational efficiency, drive team productivity, and achieve organizational goals. Collaborate with cross-functional teams to align objectives, resolve challenges, and foster a culture of innovation and accountability. Monitor performance metrics to identify areas for improvement, implement corrective actions, and maintain high standards of quality and compliance. Provide leadership in decision-making processes, mentoring team members, and delegating responsibilities to optimize workflow and maximize results.
Assist in validating and confirming flight reservations, hotel accommodations, and activity bookings. Coordinate with airlines, hotels, and other service providers to verify availability and facilitate seamless service delivery.
Assist the sales team by preparing and distributing hotel vouchers, itineraries, quotations, invoices, and booking confirmations as needed.
Collaborate with the sales team to develop customized travel itineraries tailored to each client’s specific requirements.
Handle modifications to bookings, process cancellations, address special requests, and provide emergency assistance as needed.
Partner with Sales, Operations, and Finance teams to ensure seamless alignment between bookings and established company protocols.
Assist in maintaining current digital and physical records for all reservations and associated documentation.
Monitor service standards rigorously, collect feedback systematically, and contribute to process enhancements to ensure continuous improvement.
Please forward your curriculum vitae to: info@bobuafrica.com.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
