Job Summary
Operational support for underwriting processes will be provided by this role, serving as the primary liaison between the underwriting team and customers to ensure seamless, end-to-end service delivery. Maintaining a high level of proficiency with key stakeholders is essential to meet work objectives and uphold all established governance and control standards throughout the process.
We are seeking a highly motivated and skilled individual to join our team as a [Job Title]. The ideal candidate will possess a [specific degree or certification], along with [X years] of relevant experience in [industry/field]. Proficiency in [specific software/tools] and strong analytical skills are essential, as the role involves [key responsibility, e.g., data analysis, project management, etc.]. Additionally, excellent communication and teamwork abilities are required to collaborate effectively with cross-functional departments. The successful applicant will be responsible for [primary duty], ensuring adherence to [industry standards/regulatory requirements], and contributing to [specific goal or initiative]. This position offers an opportunity to [briefly describe career growth or impact, if applicable].
Renewal notices, which include the pertinent terms, must be dispatched precisely 60 days prior to the renewal deadline.
Issuance of policy documents must be completed within the specified turnaround time.
Provide the claims department with the necessary documentation and information promptly to expedite the claims process efficiently.
Review and oversee substantial quote proposals, ensuring accuracy, compliance, and strategic alignment with organizational objectives. Maintain responsibility for their validation and ongoing administration throughout the approval process.
Maintain and strengthen relationships with current accounts to promote long-term engagement and loyalty.
Provide support to credit control operations by performing various administrative and analytical tasks to ensure timely collection of outstanding payments and maintain healthy cash flow.
Responsible for managing the retention portfolio in alignment with organizational strategy.
By identifying and mitigating potential risks, we assess vulnerabilities, perform detailed analysis, and propose strategic policy measures to minimize losses effectively.
Conducting comprehensive assessments of potential portfolio risks stemming from clients’ operational practices, underwriting evaluations, or indications of fraudulent activities.
Collaborating effectively with internal stakeholders is essential to developing and executing marketing strategies that drive market penetration and support business growth objectives.
Evaluating new or renewal business by thoroughly analyzing all relevant information to determine whether to approve, accept, or decline the application.
Address customer concerns that require immediate attention promptly and efficiently.
Through strategic partnerships with diverse distribution channels, insurance brokers, agents, and bancassurance providers, we expand market presence and improve service accessibility for a broader client base.
Initiate consultations with clients, agents, and brokers to discuss and finalize terms related to coverage, pricing, and service provision.
Determining both group and individual renewal rates involves analyzing customers’ background, industry, and demographic data to derive accurate metrics.
Delivering exceptional support to facilitate the thorough review, categorization, and evaluation of applications.
Delivering courteous and prompt assistance to customers, while adeptly managing demanding scenarios with professionalism and composure.
Education and Experience Required: A bachelor’s degree in Computer Science, Information Technology, or a related field is mandatory, along with a minimum of five years of hands-on experience in software development, preferably in a leadership or senior role. Candidates must demonstrate proficiency in programming languages such as Java, Python, or C++, as well as expertise in software design patterns, algorithms, and system architecture. Relevant certifications in cloud computing (e.g., AWS, Azure) or project management (e.g., PMP, Scrum) are highly advantageous. Additionally, experience with agile methodologies, DevOps practices, and CI/CD pipelines is expected.
A bachelor’s degree in a field such as insurance, business administration, finance, or a related discipline is required for this position.
Progress Insurance Professional Qualification candidates must possess a minimum of three years of relevant industry experience, along with a solid educational background in finance, business, or a related discipline. Proficiency in regulatory frameworks and compliance standards is essential, as is a demonstrated ability to analyze complex insurance policies and assess risk accurately. Responsibilities include evaluating underwriting criteria, conducting thorough risk assessments, and advising clients on optimal coverage solutions to mitigate potential liabilities. Strong communication skills are required to liaise effectively with stakeholders, present findings clearly, and collaborate with cross-functional teams. Additionally, candidates should exhibit a commitment to continuous professional development and adherence to ethical practices in all insurance-related decision-making processes.
With a minimum of three years of underwriting experience, the ideal candidate will possess a solid background in evaluating and assessing risk for potential policies.
Qualifications
BA/BSc/HND
Experience Required
3 years
