Position Summary
The Quality Assurance Manager will report directly to the Chief Operations Officer, providing leadership to quality assurance functions while overseeing quality control initiatives throughout the supply chain. This role involves managing audit processes, ensuring compliance with regulatory frameworks, and supervising quality teams to uphold stringent standards. The position demands strict adherence to both local and international food safety protocols, including Global. A.P., HACCP, BRC, phytosanitary regulations, and customer-specific mandates.
Oversee a comprehensive range of critical duties and responsibilities integral to the role. Execute essential tasks with precision, ensuring alignment with organizational objectives and performance standards. Facilitate seamless workflows by managing assigned responsibilities effectively, while maintaining a keen focus on quality, efficiency, and accountability. Collaborate with cross-functional teams to achieve collective goals, and contribute to strategic initiatives that drive operational excellence. Uphold compliance with established policies, procedures, and industry regulations to mitigate risks and foster a productive work environment. Demonstrate adaptability and problem-solving skills to address challenges proactively, ensuring sustained productivity and continuous improvement.
Dedicated to upholding the highest standards in quality control and regulatory compliance, this role focuses on developing, implementing, and maintaining robust food safety and quality assurance systems. Key responsibilities include conducting regular audits, managing compliance documentation, and ensuring adherence to industry regulations and internal protocols. The ideal candidate will possess a strong background in food science or a related field, along with hands-on experience in quality management systems, preferably within the food manufacturing or processing sector.
Develop, implement, and sustain robust quality assurance protocols and food safety measures while establishing and enforcing strict quality standards across critical avocado attributes, including maturity, size, color, firmness, visual appearance, weight, ripeness, and overall product uniformity.
We are seeking a dedicated professional to oversee and uphold stringent quality standards throughout the supply chain process. The ideal candidate will ensure that all products, materials, and processes comply with regulatory requirements and company specifications. Responsibilities include conducting thorough inspections, audits, and risk assessments to identify and mitigate potential quality issues in a timely manner. Additionally, the role involves collaborating closely with suppliers, manufacturers, and internal teams to implement corrective actions and preventive measures that enhance overall supply chain efficiency and reliability. Candidates must possess a strong background in quality assurance, supply chain management, or a related field, along with excellent analytical, communication, and problem-solving skills.
Responsibilities include supervising quality control measures throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform regular inspections of incoming produce and track post-harvest handling procedures to minimize bruising, spoilage, contamination, and product wastage.
Ensures adherence to regulatory standards, conducts thorough audits, and manages certification processes to uphold organizational integrity and operational excellence.
Ensure adherence to both local and international food safety regulations as well as export standards. Oversee internal quality audits and facilitate external inspections conducted by regulatory bodies, certification agencies, and export clients.
Responsible for addressing customer complaints and implementing corrective actions to ensure satisfaction and maintain quality standards. Investigates issues thoroughly, identifies root causes, and develops solutions to prevent recurrence. Collaborates with cross-functional teams to resolve complaints efficiently and enhance overall service quality. Maintains detailed records of complaints and actions taken for reporting and compliance purposes. Ensures adherence to company policies and regulatory requirements throughout the process.
Investigate customer and export partner quality complaints, perform thorough root-cause analysis, and establish corrective and preventive measures to minimize recurrence.
We are seeking a dynamic individual to oversee and mentor a high-performing team while fostering professional growth through targeted training initiatives. The ideal candidate will drive team performance by implementing effective leadership strategies and ensuring team members develop the necessary skills to meet organizational goals. Responsibilities include designing and delivering training programs, evaluating team competencies, and providing constructive feedback to enhance productivity and engagement. Strong communication and interpersonal skills are essential to motivate the team and maintain a collaborative work environment.
Oversee quality assurance and control personnel, delegating tasks, tracking performance, and providing training to farmworkers, packhorse teams, and inspectors on quality benchmarks, sanitation protocols, food safety regulations, and proper handling techniques.
We are seeking a meticulous professional to oversee reporting processes, ensure traceability standards, and drive continuous improvement initiatives. The ideal candidate will develop and implement robust reporting mechanisms, maintain accurate records to guarantee traceability, and identify opportunities for enhancing operational efficiency. Proficiency in data analysis, attention to detail, and a proactive approach to problem-solving are essential. Experience in quality management systems, audit support, and process optimization will be highly advantageous. The role requires collaboration with cross-functional teams to foster a culture of accountability and excellence while ensuring compliance with relevant regulations.
Maintain precise quality records, inspection reports, traceability documents, and certification records. Evaluate quality performance metrics to identify opportunities for enhancement, aiming to minimize waste, enhance product uniformity, boost export acceptance rates, and advance sustainability and traceability efforts.
Seeking candidates with a minimum of five years of relevant professional experience, along with a bachelor’s degree in a related field or equivalent practical training. Proficiency in industry-standard software, tools, and methodologies is essential, as is the ability to collaborate effectively in cross-functional teams. Strong problem-solving skills and adaptability to evolving project demands are required. Familiarity with regulatory compliance and quality assurance standards is preferred. Exceptional written and verbal communication abilities are necessary to convey complex ideas clearly to stakeholders.
A Bachelor’s Degree in Food Science, Quality Assurance, Microbiology, or a related discipline is required.
A minimum of seven years of hands-on experience in quality assurance within the food processing sector is required.
Proficiency in quality control procedures, testing methodologies, regulatory compliance, and food safety standards is essential.
Experience in quality management systems, laboratory operations, audits, and export compliance is highly beneficial.
Qualifications
BA/BSc/HND
Experience Required
7 years
