Primary Purpose
The Program Integrity Specialist plays a pivotal role in executing the USPAP Integrity and Compliance Guide alongside the Internal Malfeasance Prevention and Mitigation Measures within the Nairobi Office. This position involves overseeing comprehensive fraud investigations, which encompass evaluating fraud allegations, performing detailed interviews, compiling thorough investigation reports, and implementing corrective actions to address identified issues.
Maintains strong working relationships with colleagues, managers, and stakeholders across various departments to ensure seamless collaboration and alignment with organizational objectives.
We seek an experienced professional to join the CWS team internally, leveraging expertise in [specific field or role] to drive strategic initiatives and operational excellence. The ideal candidate will possess a proven track record of [key skills or accomplishments], with a strong background in [relevant industry or discipline]. Responsibilities include collaborating with cross-functional teams to implement innovative solutions, optimizing processes to enhance efficiency, and ensuring adherence to organizational policies. The role demands exceptional problem-solving abilities, effective communication skills, and a commitment to delivering measurable results in a dynamic environment. Qualified applicants must hold [required education or certification] and demonstrate [essential competencies or experience].
Seeking a seasoned Regional Financial Risk and Compliance Director to oversee financial risk management and ensure adherence to regulatory standards across designated regions. This pivotal role demands extensive expertise in identifying, assessing, and mitigating financial risks, alongside developing robust compliance frameworks. The ideal candidate will possess a strong academic background in finance, accounting, or a related discipline, coupled with professional certifications such as CFA, FRM, or CPA. Proven leadership experience in financial risk and compliance, preferably within a multinational or complex regulatory environment, is essential. Responsibilities include leading risk assessment initiatives, implementing compliance policies, conducting audits, and fostering a culture of regulatory adherence throughout the organization.
As a Senior Manager of Program Integrity, you will be responsible for overseeing the development, implementation, and enforcement of policies designed to ensure compliance and mitigate risks across organizational programs. Your role involves leading a team of professionals to monitor program activities, identify potential vulnerabilities or fraud, and initiate corrective measures to uphold integrity. Additionally, you will collaborate with cross-functional stakeholders to integrate integrity frameworks into operational processes, ensuring alignment with regulatory requirements and industry best practices. This position requires extensive experience in risk management, audit, or compliance, along with strong leadership skills to drive accountability and foster a culture of ethical conduct within the organization.
We are seeking an experienced Senior Program Integrity Specialist to oversee and enforce compliance with established policies, ensuring the accuracy and integrity of our programs. In this role, you will conduct thorough investigations into potential violations, analyze data to identify irregularities, and recommend corrective actions to mitigate risks. You will collaborate with cross-functional teams to develop and implement integrity initiatives, as well as provide training and guidance to staff on compliance requirements. Additionally, you will monitor program performance, assess trends, and prepare detailed reports for leadership to support data-driven decision-making. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate complex findings clearly. A minimum of five years in program integrity, compliance, or a related field, along with proficiency in investigative tools and data analysis software, is required.
External
The Bureau for Population, Refugees, and Migration (BPRM) is seeking a Program Officer to oversee and implement critical humanitarian and development initiatives aimed at assisting displaced populations globally. This role requires a professional with expertise in refugee assistance, migration policy, or related fields, along with a proven ability to manage complex programs, coordinate stakeholders, and ensure compliance with funding requirements. Responsibilities include designing project proposals, monitoring and evaluating program effectiveness, and fostering partnerships with governments, NGOs, and international organizations. The ideal candidate will possess strong analytical skills, cross-cultural communication abilities, and a commitment to humanitarian principles, as well as experience working in high-pressure environments. Fluency in English is essential, and proficiency in additional languages, particularly those relevant to operational regions, is highly desirable.
The Refugee Coordinator is responsible for overseeing and managing programs that support refugees in resettlement and integration. They collaborate with government agencies, non-profits, and community organizations to ensure access to essential services such as housing, employment, and healthcare. The role involves developing policies, conducting needs assessments, and providing training to staff and volunteers. Additionally, the Coordinator monitors compliance with regulations, prepares reports, and advocates for refugee rights. Strong interpersonal and organizational skills are required, along with a deep understanding of refugee issues and relevant legal frameworks. A bachelor’s degree in social work, public administration, or a related field is typically required, and prior experience in refugee services or case management is highly preferred.
UNHCR seeks a highly motivated professional to join our team and contribute to delivering life-saving assistance to displaced persons globally. The role involves coordinating emergency response efforts, managing logistics for aid delivery, and ensuring compliance with international protection standards. You will collaborate with cross-functional teams, governments, and partners to assess needs, design programs, and monitor their impact. Fluency in English and French is essential, along with a minimum of five years of relevant experience in humanitarian aid or a related field. Strong analytical and interpersonal skills are required, along with the ability to thrive in fast-paced, high-pressure environments. The position demands adaptability to work in remote or hazardous locations, often with limited resources, while upholding UNHCR’s core values of integrity, accountability, and neutrality.
The International Organization for Migration (IOM) is a leading intergovernmental agency committed to advancing humane and orderly migration worldwide. Established in 1951, IOM operates under the principles of human dignity, diversity, and respect for human rights. Its mission encompasses addressing the complexities of migration, promoting sustainable development, and facilitating migration management in collaboration with governments, civil society, and other stakeholders. The organization delivers essential services in emergency response, protection of migrants, and support for migration policies that benefit both individuals and communities. IOM’s extensive network spans over 150 countries, with a workforce of approximately 17,000 staff dedicated to upholding its global mandate.
The Refugee Processing Center (RPC) serves as a pivotal facility dedicated to the systematic and humane processing of refugee applications, ensuring adherence to national and international protocols. Its primary function involves conducting thorough interviews, meticulously reviewing documentation, and performing comprehensive background checks to verify eligibility and security compliance. Additionally, the RPC collaborates closely with governmental agencies, non-governmental organizations (NGOs), and resettlement partners to facilitate the safe and orderly movement of refugees to their final destinations. The center also plays a critical role in providing essential pre-departure orientation, cultural briefings, and logistical support to refugees as they prepare for resettlement. All personnel must maintain strict confidentiality, demonstrate cultural sensitivity, and possess fluency in relevant languages to effectively engage with diverse populations.
Resettlement agencies play a critical role in assisting refugees and immigrants with their transition to new communities, offering essential services such as housing assistance, employment support, and cultural orientation. These organizations collaborate closely with government agencies, nonprofits, and local service providers to ensure comprehensive support for individuals and families adapting to life in a new country. Key responsibilities include facilitating access to language training, securing stable employment opportunities, connecting clients with healthcare resources, and providing guidance on legal and social integration. Qualifications for roles within these agencies typically require a background in social work, case management, or a related field, along with strong interpersonal skills, cultural sensitivity, and proficiency in multiple languages. Additionally, experience working with diverse populations and a commitment to advocacy and community engagement are highly valued.
We operate within a dynamic and collaborative workplace designed to foster innovation and productivity. Our team is committed to maintaining a professional atmosphere that encourages open communication and mutual respect. Employees are expected to adhere to company policies and standards while contributing to a supportive and inclusive environment.
A Kenyan national is required for this position.
The workspace operates within a professional office setting, providing a structured and collaborative environment conducive to productivity and teamwork.
Regular field travel may be necessary as needed.
Oversee and execute a variety of critical duties essential to the role, including analyzing project requirements, developing strategic solutions, and ensuring adherence to established protocols. Collaborate with cross-functional teams to align objectives, facilitate communication, and drive project milestones to completion. Monitor progress through regular evaluations, identify potential risks, and implement corrective measures to maintain efficiency and quality standards. Maintain accurate documentation, track performance metrics, and report findings to stakeholders to support informed decision-making.
Ensure adherence to regulatory standards and internal policies comprises 60% of the role, requiring meticulous attention to detail and a deep understanding of industry-specific frameworks. This includes monitoring changes in legislation, conducting audits, and implementing corrective actions to mitigate risks while maintaining operational integrity.
Facilitates the investigation of fraud and malfeasance in collaboration with the Resettlement Support Center (RSC) Director, Regional Financial Risk and Compliance Director, Senior Manager of Program Integrity, Senior Program Integrity Specialist, and Regional Human Resource Director, as needed.
Oversees the strategic planning of investigations, ensuring thorough collection and meticulous documentation of evidence, while executing comprehensive investigative processes.
Composes comprehensive fraud and malfeasance investigation and closure reports while ensuring strict adherence to CWS and donor reporting mandates.
Daily, the role involves overseeing and logging fraud reporting systems.
Actively oversees the Fraud mailbox to facilitate prompt and thorough responses to all reported fraud allegations.
Ensures adherence to all stipulations outlined in the Cooperative Agreement, Integrity and Compliance Guide, and Program Integrity Standard Operating Procedures (SOPs).
Facilitates the implementation of investigation recommendations to guarantee that identified deficiencies are addressed, and lasting solutions are established.
Ensures the development, maintenance, and updates of Standard Operating Procedures (SOPs) both autonomously and in cooperation with others, to uphold internal adherence to fraud and malfeasance mitigation protocols, as well as investigation and reporting mandates.
Collaborates with leadership to devise novel and effective strategies for preventing fraud and misconduct.
Prepares quarterly and annual reports focused on program integrity for submission to the funder.
Attends the Fraud and Ethics Committee’s scheduled meetings and participates in its planned activities.
Stays abreast of the latest developments and updates pertaining to the USPAP.
We are seeking a skilled professional to oversee Data Management and Analysis, which constitutes 15% of the role’s responsibilities. The ideal candidate will be responsible for maintaining data integrity, organizing datasets, and performing detailed analyses to support decision-making processes. Proficiency in data management tools, statistical analysis, and reporting is essential, along with strong attention to detail and problem-solving abilities. This position requires the ability to interpret complex data, identify trends, and present findings clearly to stakeholders. Experience in relevant software and a commitment to data accuracy are critical to success in this role.
Collaborates closely with Information Technology to ensure internal IT controls meet or exceed stringent security standards for START (the USPAP refugee processing database) and other electronic data.
Ensures the availability of precise and up-to-date data concerning all fraud and malfeasance investigations to fulfill annual, monthly, and ad hoc reporting requirements.
Monitor recurring case trends related to staff conduct and recommend key focus areas to HR for reinforcing the Code of Conduct.
Representation accounts for 10% of the overall evaluation criteria, emphasizing the importance of accurately reflecting the interests and perspectives of stakeholders throughout the process.
Builds and sustains productive, self-directed partnerships with CWS/RSC Africa USPAP collaborators and supporters, such as the U.S. Department of State’s Bureau of Population, Refugees, and Migration (PRM), United States Citizenship and Immigration Services (USCIS), the International Organization for Migration (IOM), the United Nations High Commissioner for Refugees (UNHCR), and domestic Resettlement Agencies.
As the designated liaison for the CWS Africa Fraud Mailbox, you will serve as the primary point of contact for all inquiries and communications related to fraud reporting within the region. Your responsibilities will include monitoring and addressing incoming reports, ensuring timely follow-up, and coordinating with relevant stakeholders to investigate and resolve fraud cases effectively. Additionally, you will maintain accurate records of all interactions and provide regular updates to senior management and external partners as required.
Attends Quarterly Fraud Trends meetings on an as-needed basis.
Facilitates professional, timely, and proactive communication with partners on behalf of the unit.
Demonstrates the organization’s policies and the core values of CWS Africa to all employees.
Ensures that all staff members uphold a professional demeanor when interacting with refugees, partners, the funder, and colleagues to represent CWS RSC Africa.
Administers the program’s operational framework, ensuring adherence to established policies, procedures, and regulatory standards. Oversees budget management, resource allocation, and financial reporting maintaining fiscal accountability. Collaborates with stakeholders to align program objectives with organizational goals, facilitating effective decision-making. Monitors performance metrics and program outcomes, identifying areas for improvement and implementing corrective actions. Ensures compliance with legal and ethical requirements while promoting transparency and accountability in all program activities.
Offers expert direction and serves as a primary resource for programmatic and administrative personnel engaged in Program Integrity initiatives.
Assists in the recruitment and hiring processes for the department.
This role may also undertake additional responsibilities as delegated by the Senior Manager, Program Integrity and/or CWS RSC Africa Management to further optimize operational efficiency and effectiveness.
Additional duties and responsibilities, constituting approximately 5% of the role, include a range of tasks that extend beyond primary job functions. These may encompass supporting cross-departmental initiatives, contributing to special projects, or assuming temporary responsibilities as required. The position may also demand participation in training sessions, adherence to evolving organizational policies, and engagement in professional development opportunities to enhance performance and alignment with company objectives.
Performs additional duties as may be assigned from time to time.
Experience
Bachelor’s degree in Computer Science, Engineering, or a related field required; a minimum of five years of experience in software development, with expertise in back-end systems and cloud technologies preferred. Proficiency in programming languages such as Java, Python, or C++ is essential, along with experience with databases like SQL or NoSQL. Strong problem-solving skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment are necessary. Familiarity with Agile methodologies and version control systems (e.g., Git) is a plus. Exceptional communication skills and a passion for continuous learning are highly valued.
A minimum of six years of compensated professional experience in pertinent fields is essential, with a strong preference for roles focused on integrity, compliance, ethics, risk management, or similar areas.
A minimum of one year of experience with the US Refugee Admissions Program is preferred, though not mandatory.
A minimum of one year of professional experience conducting workplace investigations is strongly preferred, though not an absolute requirement.
Experienced professionals are sought to contribute analytical expertise, problem-solving capabilities, and technical proficiency to a dynamic team environment. Candidates must demonstrate strong organizational talents, meticulous attention to detail, and the ability to communicate complex ideas effectively. Proficiency in relevant software applications, project management methodologies, and data analysis tools is essential for success in this role. Key responsibilities include conducting thorough research, developing innovative solutions to challenges, and collaborating with cross-functional teams to achieve organizational objectives. The ideal applicant will possess a track record of delivering measurable results and fostering a culture of continuous improvement within their previous positions.
Demonstrates advanced proficiency in utilizing MS Office Suite applications, including Excel, PowerPoint, Word, Access, and Outlook.
Proven ability to convey information clearly and effectively through both spoken and written means.
Demonstrates exceptional proficiency in analytical reasoning and problem resolution.
A familiarity with the START framework is advantageous.
Demonstrates strong ethical judgment and a commitment to principled decision-making, ensuring unwavering alignment with CWS integrity, compliance standards, and core values.
Seeking candidates with a Bachelor’s degree in a relevant field, supplemented by certifications that demonstrate specialized expertise. Prioritize applicants holding credentials such as a Certified Public Accountant (CPA), Project Management Professional (PMP), or other industry-recognized certifications that validate proficiency.
A bachelor’s degree in criminology, Business Management, Law, Human Resources, or a closely aligned discipline is required for this role.
Industry-recognized certifications, though not mandatory, are highly valued, including credentials such as the Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), or Legal/Paralegal certification.
Abilities
Collaborate with team members to guarantee adherence to established policies, procedures, and standard operating guidelines during implementation and execution.
Consistently deliver high-quality work by ensuring meticulous attention to detail while meeting established deadlines.
Exercise sound judgment and seek appropriate guidance when faced with unforeseen challenges.
Maintain professional and courteous interactions with a diverse range of associates, external agencies, refugees, and the public.
Handle a substantial and varied workload efficiently while maintaining performance under tight deadlines and multiple competing priorities.
Ensure the accuracy and reliability of official documentation at all times.
Evaluate intricate issues and implement effective solutions while exercising sound judgment to reach well-informed decisions.
Collaborate effectively with minimal oversight while maintaining high productivity and accountability.
Operate autonomously while supporting the comprehensive functions of RSC Africa, contributing to the organization’s operational objectives.
Engage proactively in executing the U.S. Refugee Admissions Program (USPAP) initiatives and objectives.
Crucial prerequisites for this role include a bachelor’s degree in a relevant field or equivalent professional experience, along with a minimum of three years’ hands-on experience in a similar position. Proficiency in industry-standard software and tools, along with strong analytical and problem-solving abilities, is essential. Excellent communication skills, both written and verbal, and the capacity to collaborate effectively within a team are required. Additionally, candidates must demonstrate a commitment to ongoing professional development and a passion for delivering high-quality results.
Proficient in both written and verbal English communication.
Proven capability to thrive in diverse, multicultural settings is essential.
Professional rewrite:
Demonstrated dedication to fostering diversity, equity, and inclusion is essential, along with a proactive willingness to champion CWS’ Platform on Racial Justice as a valued member of the team.
You must remain vigilant and attentive to any potential child safeguarding and PS EAH (Prevention of Sexual Exploitation, Abuse, and Harassment) risks, continuously enhancing your expertise to uphold robust safeguarding practices. This includes thoroughly understanding the organization’s child safeguarding and PS EAH policies and procedures, ensuring your conduct aligns with these critical frameworks at all times.
Candidates must meet specific qualifications, including possessing a valid driver’s license and a clean driving record. Additionally, proficiency in Microsoft Office Suite and experience with CRM software are required. The role may involve occasional travel, with reimbursement provided for all approved expenses. Strong communication skills, both written and verbal, are essential for effectively interacting with team members and clients. The ability to work independently, manage multiple priorities, and meet deadlines is also necessary. Familiarity with industry regulations and compliance standards is preferred but not mandatory.
The ideal candidate must demonstrate both willingness and capability to travel under challenging circumstances while maintaining exceptional adaptability. Additionally, they are required to provide documented confirmation of a Yellow Fever vaccination prior to any travel assignments for RSC Africa.
This role necessitates consistent use of laptops, with proficiency in Microsoft Office suite being a fundamental requirement.
This role may necessitate travel to sub-Saharan Africa on short notice and under potentially challenging circumstances to fulfill the program’s requirements.
A valid passport, along with the ongoing requirement to maintain its validity for the duration of the appointment, is mandatory. This includes ensuring the passport contains sufficient pages for travel purposes.
A comprehensive background screening, encompassing both professional references and criminal history verification, is mandatory prior to commencing employment.
This role demands exceptional emotional intelligence and ethical decision-making to collaborate effectively with diverse stakeholder groups.
This role is designed to encompass a full-time commitment, requiring employees to dedicate their standard working hours to the responsibilities and objectives associated with the position.
Qualifications
BA/BSc/HND
Experience Required
6 years
