Location: Location in Nairobi

  • Research Study Coordinator

    Research Study Coordinator

    About the role:
    This role will be overseeing an OFDA funded nutrition research study beginning March 1, 2018 ending September 30, 2019. It is a new role with unaccompanied terms based in Nairobi, Kenya with frequent travel to Somalia, and a salary of Grade 4 €35,981- €39,979
    Concern Worldwide and the Institute for Global Health at University College London, have jointly been awarded a research project to conduct a randomized cluster controlled trial of cash transfers and behavior change communication. The study will investigate the effectiveness of the intervention against risk factors for acute child malnutrition. The trial will be conducted amongst IDP living in the Mogadishu-Afgoye Corridor. The trial was funded by OFDA for a period of 24 months full time and led by Concern Worldwide. The research project may include other sub-contracted partners that will be involved in delivering the technological solutions for behavior change communication.
    This position is under the supervision of Concern’s Programmes Director and the technical guidance of the UCL Principal Investigator (PI) and will directly manage a research field coordinator, a research study intern as well as guide the health and nutrition team on research technicalities as necessary.
    Your purpose:
    Concern is seeking to recruit a Study Coordinator for the research project. This person will work closely with colleagues in Concern and UCL to coordinate and facilitate all aspects of the study including the design and creation of audio messages used for the BCC, trial design, and implementation. In addition, this position will coordinate other health and nutrition funded research for the country programme, and ensures linkages in programming and efficiency in use of resources.
    You will be responsible for:

    Lead the development and finalisation of the OFDA funded project’s detailed study protocol and implementation work plan
    Develop questionnaires and other tools on digital data gathering platforms for all quantitative and qualitative data collection for the study, including cross sectional and /or cohort household/ child/caretaker surveys; regular context and programme monitoring data for the process evaluation.
    Ensure all data protection commitments and protocols are in place and adhered to
    Lead the organisation of the field site activities including:
    Hiring, training, and managing study staff
    Overseeing budget management
    Supervising the collection of process evaluation data.
    Supervising the collection of cross-sectional and/or cohort quantitative study data.
    Supervising the collection of qualitative study data.
    Testing and providing quality assurance of all quantitative data collection and process evaluation data collection using mobile devices and paper, through field observation and appropriate quality control tests.
    Overseeing the downloading of data from the digital data gathering systems and ensure that data are appropriately backed-up.
    Assist with data analysis and paper writing activities that may arise over the course of the study.
    Assist in preparation of monitoring (including budget) reports for the study donor.
    Input into data analysis, reports, and presentations.
    Undertake other activities as per the needs of the trial on the ground and in respect to coordination of other nutrition funded research projects.
    Assist in the development of reports, project concept notes, proposals and budgets as needed
    Represent CWW and UCL at all necessary coordination meetings or events

    Your skills and experience will include:
    Essential

    An MSc degree in epidemiology, public health, nutrition, or a related discipline
    Collection, quality assurance and basic analysis of anthropometric data.
    Professional work in a low-income setting, including managing personnel and budgets
    Working in a nutrition or health research environment
    Ability to manage teams of field staff of varying abilities
    Excellent reasoning and problem solving skills
    Ability to communicate effectively, both verbally and in writing
    Ability to share skills and knowledge
    Ability to manage and analyse data using statistical programmes
    Use of standard Microsoft Office programmes at a moderate or advanced level.
    Sound knowledge of nutrition and/or food security in low income settings
    Willingness and ability to spend extended periods working in Mogadishu
    Ability to work on own initiative and manage own time, whilst interacting with colleagues
    Ability to handle conflicting priorities and prioritise effectively
    Willingness and ability to learn and develop new skills
    Excellent interpersonal skills, including an ability to work and communicate effectively with individuals from different disciplines, backgrounds and cultures
    Confidence to work collaboratively, flexibly, and effectively with UCL and other partner organisations
    Attention to detail and ability to work to a very high level of accuracy

    Desirable

    A PhD in in epidemiology, public health, nutrition, or a related discipline
    Working within humanitarian organisations implementing nutrition/health interventions in Somalia
    Living and working in challenging field environments for extended periods
    Living and working in insecure situations
    Remote management of humanitarian programmes
    Working on cash transfer programmes
    Working on large demographic or epidemiological studies
    Design and testing of field questionnaires
    Using mobile devices for data collection
    Cleaning data and preparing datasets for analysis
    Analysis of epidemiological datasets
    Writing / inputting into scientific papers for publication
    Use of Stata for data management / analysis
    Use of ArcGIS for spatial data collection, mapping, and analysis
    Use of software for programming mobile data collection devices
    Knowledge of cash transfer programming

  • Child Protection Officer (Child on the Move), P-2, Nairobi, Kenya

    Child Protection Officer (Child on the Move), P-2, Nairobi, Kenya

    Job description
    The incumbent will develop and support the work of the office on migration issues, including development of a protection systems framework on migration with a focus on legal identity, care and justice. He/she will contribute to the achievement of concrete and sustainable programme/project results according to plans, budget allocation, results based-management approaches and methodology, and UNICER Strategic Plans, standards of performance and accountability framework.
    How can you make a difference?
    Under the general guidance of the Regional Adviser Child Protection, the incumbent will develop partnerships and technical guidance to support work on migration and refugees, including a key focus on legal identity, care and justice, in collaboration with all clusters/division/sections at ESA Regional and Country Offices, External Partners and UN agencies, in particular UNHCR and IOM, in enhancing child protection systems.
    The Child Protection Officer (Migration) will work closely with violence against children and children protection systems focal points in Child Protection section as well as with key partners (Humanitarian Action Resilience and Peace Building (HARP) Section as well as with sectoral focal points within the Regional Office (RO), inter-agency partners and Country Office staff) to ensure that migration issues are effectively considered and coherently integrated into appropriate work streams.
    Key Expected Results

    Programme Development, planning and management
    Develop programme proposals and take other actions to leverage funds for the areas of responsibilities, reflecting priorities for the area of migration, including a key focus on the efficient and effective development of protection-focused migration and refugee policy and programming.
    Advisory services and technical support
    Strengthen capacity at country and regional levels by developing inter-agency standard-setting guidance and tools to support work on protection focused migration and refugee issues. This will take place though strategizing with country and regional offices and partners to raise awareness of the guidelines, informed by a collected body of knowledge that can be shared and replicated across countries.
    Advocacy, networking and partners building
    Develop and maintain inter-agency relationships supporting the development of enhanced policy frameworks to advance the protection of children in the context of migration.
    Innovation, knowledge management and capacity building
    Advance research, and identify research gaps, with key partners (e.g. UNHCR, IOM) and together with regional offices and country offices, on migration and refugee issues, specifically the formulation of policy and good practices, including around protection of migrant and refugee children.
    Management support
    Provide support to the team (unit) lead in managing funds allocated to protection of migrant and refugee children by prioritizing activities to be funded, in line with the annual work plan, ensuring efficient and timely use of funds vis-à-vis grant expiration dates.

    Impact of Results

    The strategic and effective advocacy, planning and formulation of child protection programme/projects and the achievements of sustainable results contributes to the achievement of goals and objective to create a protective environment for children against harm and all forms of violent and ensures their survival, development and well-being in society. Achievement in child protection programme and projects in turn contribute to maintaining/enhancing the credibility and ability of UNICEF to provide programme services for mother and children that promote greater social equality in the country.
    The decision of the incumbent directly affect UNICEF’s leadership role in the role in the area of migration and protection; effectiveness of country programmes and regional interventions; and timely recruitment of technical consultant for effective programme response.
    The recommendation of the incumbent will affect the direction of programming approaches; strategic planning and the development of future policies; and programmes and projects related to migration and protection.
    To qualify as an advocate for every child you will have
    Advanced University degree in International Relations, Public Administration/Public Policy, Humanitarian Affairs, Development, Social Sciences, or a related technical field
    A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
    Two years professional work experience at national and international levels in humanitarian response. Preferred experience in preparedness, complex emergencies, including experience in early recovery in the East and southern Africa region.
    Excellent written reporting skills
    Fluency in both written and spoken English, and another UN language as a strong asset.

    For every Child, you demonstrate…
    UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.The technical competencies required for this post are….View our competency framework athttp://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf
    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.RemarksMobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

  • Criminal Justice Lecturer 

Conflict Studies Lecturer 

Education Lecturer

    Criminal Justice Lecturer Conflict Studies Lecturer Education Lecturer

    Qualifications and Experience

    A PhD or equivalent degree qualification in either criminology or security management or law or sociology or psychology with a bias in criminal justice management or policing from a recognized/accredited university;
    At least three (3) years of teaching experience at the university level as a Lecturer or six (6) years research/industry experience;
    A minimum of thirty two (32) publication points as a Lecturer or equivalent, of which at least twenty four (24) should be from refereed scholarly journals;
    Supervised at least three (3) postgraduate students to completion as a Lecturer or equivalent;
    Registered with the relevant professional body.
    Demonstrated classroom skills as evidenced by student evaluation and peer reviews by moderators
    Demonstrated evidence of success in some major non-teaching responsibilities at the University or other reputable organization will be an added advantage.

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  • Digital Delivery Manager – ICT

    Digital Delivery Manager – ICT

    HFC Limited, an integrated property and financial solutions provider has an exciting opportunity in our ICT Division.
    We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.
    The Digital Transformation Delivery Manager will be responsible for implementation of Mobile Financial Services solutions and other Digital Banking initiatives geared towards generating Non Funded Income (NFI) for the Bank.
    Key focus is on translating this vision into an actionable delivery plan that is aligned to the business strategy and customer expectations.
    Responsibilities

    Responsible for the portfolio design, planning, development, testing and deployment of new products (enhancements included) and processes for Digital Banking.
    Responsible for delivering the digital experience (content, journey, and personalization) of banks products and services (in line with the value proposition and features defined by the product owners) to maximize on digital product usage, and digital customer satisfaction.
    Direct responsible for delivery of digital journeys and continuous improvement.
    Diagnose problems accurately and timely; evaluate and develop alternative courses of action; recommend and/or implement creative and effective solutions; document results.
    Build and maintain positive working relationships with vendors and all levels of staff; serve as resource for technical or business expertise and advice on strategic priorities and projects.
    Liaise with Solution providers to identify new opportunities for process improvements, product enhancement and/or cost saves arising from system upgrades or changes in the technical platform.
    Contribute technical and consulting expertise in the following domains: Digital and Technology Strategy, Product strategy and innovation, IT Operating Model, Organization & Governance, Cloud and Consolidation, Big Data and Analytics, IT Complexity Reduction.
    Align project process to the organization policy but also adjust according to market changes and adopting agile methods to improve delivery.

    Qualifications

    A Bachelor’s degree in Computer Science/IT/MIS or Business Degree with specialization in IT related discipline from a reputable institution.
    MBA or Post Graduate Degree in Business/Computer Science.
    Minimum of Seven (7) years of project management experience and 5 years of team management.
    Expert understanding of Project Management Body of Knowledge (PMBOK) Discipline (Integration, Scope, Time, Quality, Human Resources, Communications, Risk Management, Procurement) or PRINCE2 Methodology.
    ITIL Certification.
    Expert understanding of software development and infrastructure project lifecycles within large companies.
    Experience in creating Business Requirements, Project Plans, Project Schedules and associated project materials.
    Experience in delivering projects that incorporate emerging technologies; Cloud, Service Oriented Architecture (SOA), Big Data, and Mobility.

    The ideal candidate must possess the following:-

    Deep insights into digital content, digital journeys, and digital personalization leveraged by the best digital competitors and the world class digital companies.
    Exposure to banking systems, operations and service delivery is mandatory.
    Demonstrated good interpersonal, communication and presentation skills.
    Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate.
    Advanced Experience with MS Office Tools (Word, Excel, Project, PowerPoint, Visio).
    Strong leadership and organizational skills.
    High level of competency in Project formulation and implementation.
    Thorough knowledge of budgeting and understanding of financial markets.
    Good understanding of core banking business and systems.
    Ability to translate the Bank’s corporate strategy into operational plans and performance management programmes.
    Ability to define, communicate and implement essential operational changes to improve performance in line with the Bank’s business goals.
    Thorough knowledge of CBK prudential guidelines.
    Analytical and strategic thinking with ability to work under pressure and tight deadlines.
    Good understanding of existing and emerging technologies.
    Demonstrated good planning and organization skills.
    Team player and must have integrity.

  • Technical Advisor

    Technical Advisor

    Project: Resilience and Economic Growth in the Arid Lands-Accelerated Growth (REGAL-AG)
    Reports To: Chief of Party
    Date: April 1 – October 30, 2018; 7 months
    Summary: Resilience and Economic Growth in the Arid Lands-Accelerated Growth (REGAL-AG) project is a seven year, $24.4 million dollars USAID funded project that seeks to foster increased competitiveness in the livestock value chain – particularly red meat, live animals, camel/cattle dairy, and poultry production – while generating economic opportunities for actors along the value chain, particularly pastoralist livestock keepers, including women and youth.
    In the final year, REGAL-AG will support the construction and rehabilitation of eight additional livestock markets and livestock infrastructures through its Community Contracting Fund, aimed to alleviate market infrastructure constraints and generate economic opportunities.
    The Technical Advisor will contribute directly to the REGAL-AG program’s goal of building upon and deepening the inclusiveness and competitiveness of the livestock value chain in Marsabit. Isiolo, Turkana, Wajir and Garissa counties while furthering livestock-related economic opportunities.
    The person will support technical implementation to ensure a strong project close out. The person will work closely with COP to ensure projects meet the its objectives and completes all its technical deliverables by the end of the contract date. It is anticipated that this position requires travel to northern Kenya.
    Duties and Responsibilities:

    Support the COP to oversee and provide technical leadership and direction to REGAL-AG to ensure efficient and timely implementation of project activities.
    Support the Chief of Party in ensuring a coordinated and focused delivery of the project results as defined in the contract.
    Work closely with chief of party and operations team to plan and organize various key events and activities including market launches, exit workshop in the counties, and close-out event. Key tasks for these activities include develop events calendar, mobilize and liaise with the relevant stakeholders, and ensure smooth implementation of the above activities.
    In collaboration with COP, Communications team, and HQ Project Manager, identify and prepare materials for learning and close out events and ensure the event is well organized and communicates achievements of REGAL-AG to all stakeholders.
    Prepare materials for the final county exit workshops and ensure the exit workshops in all 5 counties are well organized .
    Ensure that practices followed on the projects adhere to ACDI/VOCA Kenya employee manual, Kenyan labor laws, and sound management practices.
    Coordinate with the COPs on a regular basis to coordinate regular planning processes; discussing field activities, successes, and potential issues and risks; and contributing to knowledge management.
    Contribute to a high-level and productive working environment. Ensure a work environment that is non-discriminatory and promotes open dialogue on gender-related and culturally sensitive issues.
    Any other duties assigned by COP

    Qualifications

    Minimum of bachelor’s degree in business management, project management community/development studies, business development services, pastoral livestock systems or related field of livelihoods diversification, agribusiness management. Master Degree, preferred.
    At least 5 years of professional experience working in a senior management of USAID funded projects.
    Minimum of 5 years of practical experience in conducting project close out activities and events with good understanding of USAID compliance, policies and procedures.
    Strong communications and interpersonal skills with evidence of ability to productively interact with a wide range and levels of organizations (government, private sector, NGOs, research institutions).
    Demonstrated ability to collaborate across projects, to be flexible and creative.
    Demonstrated skill in strategic thinking and ability to dialogue with host country government.

  • Nairobi Depot Operations Manager

    Nairobi Depot Operations Manager

    Job Summary: The purpose of this role will be to manage all aspects of the Nairobi Regional Distribution Center.
    This role will work closely with members of the Nairobi Sales team, to ensure that Sales orders are scheduled and dispatched in line with capacity and capability of the location, closely with the rest of the Operations team to ensure stock availability and with the Finance team to ensure that all the necessary controls are in place to safeguard smooth operations
    Duties and Responsibilities:

    Responsible for Stock Controller, Dispatch Executive and Drivers
    Lead a team and drive Nairobi Depot performance to ensure healthy, safe, efficient and cost-effective operation which is in compliance with the company’s processes, practice and standards
    Acts as the Depot focal point for all interested bodies (Internal and external) and is accountable for the 24/7 safe and efficient operation of the Depot.
    To ensure that Inventory Control Practices are adhered to at all times, safeguarding any losses and or unaccounted losses at any given time.
    Manage the efficient dispatch of Sales Orders in line with the Customer promise of ‘On Time-In full’ in support of the commercial objectives of the company.
    Deliver an efficient/ optimization of company’s owned/ leased trucks in order to reduce the cost of 3rd party hired transportation.
    Directly manager the end to end accountability of Van Sales stocks movement and associated reconciliations.
    Maintains a constant and critical appraisal of all Depot activities and costs within the depots by directing the team to manage all achievable resources so that company products are stored, handled and distributed to the agreed standards at optimum cost.
    Builds a culture of operational excellence within the team by providing leadership, motivation, coaching and mentoring.
    Effectively manage and improve the Depot related working capital within the agreed limits i.e. Inventory and Receivables.
    Champions the implementation and embedment of EOSH and ISO requirements at the depot.
    Provide a source for data related to quality of products, customer feedback and give an analysis that guides decision making.
    Determine and liaise with HR & COO on Staff training and development.
    Effectively deal with any depot related staff issues as required.
    Perform Annual staff appraisals and review.
    Perform or cause to perform Daily reconciliations for both stocks and deposits
    Approve annual leave for all staff and ensure replacement staff are organized.
    Point of call for after hour’s alarm.
    Prepare draft annual operating / capex plan.
    Deliver on the implementation of HMW-World Class Operations.

    Competencies & Qualifications

    Bachelor’s Degree in Degree in Logistics or commercial or engineering-related fields
    Must have at least a minimum of 5 years in a warehousing, logistics, supply chain or similar environment.
    Minimum of 6 years experience in FMCG sector in a busy food or beverage manufacturing firm.
    Trained in Analytical techniques/ Beverage production technology
    Trained ISO Systems Auditor/ NEMA Lead or Associate Auditor
    Trained in Six Sigma; yellow or green belt.
    Substantial previous experience in a complex environment, working with multiple stakeholders.
    Analytical approach and problem diagnostic skills.
    Thorough knowledge of Depot operations procedures, supply and logistics.
    Thorough knowledge of HSSE systems, policies and procedures
    Attention to detail and clear levels of ownership.
    Proven leadership skills with an eye for continuous improvement of teams and methods of working.
    Analytical approach and problem diagnostic skills.
    Computer literate – preferably SAP Business 1 (ERP) and application packages.
    Proven ability to maximize output from teams.
    Strong ability to think through and analyze complex problems
    Strong commercial mentality and creativity.
    Responsiveness – addresses issues effectively, with a strong focus on action.
    Accountability – drive accountability and takes responsibility accordingly.
    Confident, enthusiastic and passionate person
    Ability to manage and deliver on complex projects.
    Ability to be self-motivated with a positive attitude and a solid work ethic

  • Head Chef

    Head Chef

    Job Details:
    Education, Experience and Knowledge – Hospitality Industry:
    Education Basic
    The ideal candidate will be a Kenyan citizen who has the following:
    Key Qualifications

    Professional Qualifications and Experience
    Diploma in Culinary Arts/Certification in Food and Beverage production or similar qualification
    Bachelor’s Degree in a Hospitality related field would be an added advantage
    Management and Supervisory skills
    Over 5 years’ experience in supervision in hospitality industry
    Knowledge in Technical Areas (experience);

    Key Duties
    The Head Chef is responsible for:

    Determining production schedules and staff requirements for timely delivery of services.
    Estimating the amounts and costs of required supplies and make the orders while adhering to the quality and budgets set.
    Ensuring compliance to established standards within the club while ensuring safety.
    Ensuring that the food operations are controlled in a manner which reaches the desired cost of sales and maximizing potential and optimizing resources.
    Maintaining a high level of food quality and production with the aim of exceeding guest’s expectations.
    Guiding the cooks and other kitchen staff on preparation and presentation of meals.
    Ensuring the security of all foods and equipment by maintaining procedures laid down by the Health and Safety Policy.
    Coming up/reviewing the Menu as and when required.
    Overseeing smooth operation of the kitchen including cleanliness
    Training of the kitchen staff and the service department on new menus
    Allocating duties and supervising the kitchen staff
    Working hand in hand with procurement to ensure the kitchen requirements are met
    Handling complains that may be raised by the Member/Guests
    Any other duty as may be assigned from time to time.

    The Head Chef will report to the Food and Beverage Manager on the productivity and operations of the kitchen and motivate and provide direction to the staff in the department as well as the supervision of the kitchen team ensuring performance reviews are done.
    Competencies & Interpersonal Skills

    Supervisory skills
    Good communication skills
    Good interpersonal skills
    Good organizational skills
    Creative and innovative
    Coordination skills
    High level of integrity and confidentiality

    DISCLAIMER CLAUSE: The job description is not the exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

  • Public Relations Internship 

Video Editor Internship

    Public Relations Internship Video Editor Internship

    Duma Works is recruiting a Public Relations Intern for Sauti Sol Entertainment. Sauti Sol Entertainment is an organisation focused on the seamless management of talent in the music business.
    The organisation has successfully managed multi-award winning ensemble Sauti Sol. The organisation now seeks to bring on board creative, passionate and proactive individuals to participate in its ambitious growth plans within the region.
    Working within a high achieving and focused team, you will have the opportunity to learn from the people behind creating one of the best African Groups in various aspects of the entertainment business.
    This is your opportunity to engage your creativity, follow your passions and be part of something amazing.
    Ref No: 3252 
    Responsibilities

    Fully support company’s PR strategy and execute it in different phases
    Proactively create and curate engaging communication content
    Communicate and build relationships with media
    Effectively utilize company’s social media and blogs
    Create and distribute press releases
    Assist in administrative duties
    Build and update media lists and databases
    Schedule, coordinate and attend various PR events
    Perform constant research trend and competitor analysis

    Requirements

    Degree/Diploma in the areas of PR/Communication/Journalism
    Passion for the PR industry and its best practices
    Strong desire to learn along with professional drive
    Solid understanding of the different social networks
    Ability to identify and leverage on various communication platforms.
    Excellent verbal and written communication skills
    Excellent at MS Office.

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  • IT Support Technician 

Sales Executive

    IT Support Technician Sales Executive

    Job Purpose: Provide technical support, troubleshooting and assistance to consumers of the Kava App and related systems with technical, hardware, and software system problems such us but not limited to connection problems, inabilities to access data, slow performance, and inefficient programs.
    Responsibilities

    Diagnosing and troubleshooting technical issues, including account setup and network configuration
    Asking customers targeted questions to quickly understand the root of the problem
    Tracking Kava App system issues through to resolution, within agreed time limits
    Researching and identifying solutions to software and/or hardware issues
    Support in the development of programs to train the customers on how to properly use Kava products
    Evaluation of the systems’ problems to recommend enhancements
    Talking to clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
    Properly escalating unresolved issues to appropriate internal teams (e.g. software developers)
    Providing prompt and accurate feedback to customers
    Referring to internal databases or external resources to provide accurate tech solutions
    Ensuring all issues are properly logged
    Prioritizing and managing several open issues at one time
    Following up with clients to ensure their technical systems are fully functional after troubleshooting
    Preparing accurate and timely reports
    Document technical knowledge in the form of notes and manuals
    Maintain jovial relationships with clients

    Requirements

    Proven work experience as a Technical Support Engineer, IT Help Desk Technician or similar role
    Good understanding of computer systems, mobile devices and other tech products
    Ability to diagnose and troubleshoot basic technical issues
    Familiarity with backend applications and help desk software (eg. Zendesk)
    Excellent problem-solving and communication skills
    Ability to provide step-by-step technical help, both written and verbal
    Higher Diploma or Bachelors Degree in Information Technology, Computer Science or relevant field

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