Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Business Development Associate

    Your Responsibilities

    Contribute to the development and implementation of the business development strategy.
    Conduct targeted market research to identify business and tender opportunities.
    Represent Voluntās in client meetings to build relationships and identify potential opportunities.
    Prepare solid technical and financial proposals that meet our client’s needs.
    Develop pitching materials and presentations.
    Collaborate with other departments such as marketing, product development, and operations to achieve business objectives.
    Support and mentor junior staff based across different offices.
    Stay updated on industry trends, market conditions, and best practices through continuous learning and professional development.

    Main Competencies

    Proven track record in business development and securing deals.
    Experience in international settings, including organizations, consultancies, or universities.
    Strong analytical, project design, and drafting abilities.
    Skilled at transforming funding conversations into concrete opportunities.
    Intellectually curious, with strong problem-solving and interpersonal skills.
    Results-driven with a high standard for quality and accountability.
    Self-motivated with the ability to work both independently and collaboratively.
    Excellent communication skills in written and spoken English.
    Proficient in Microsoft Office (Word, PowerPoint, Excel).
    Master’s degree in a relevant field.

    Advantage:

    Proficiency in additional languages beyond English.
    Experience with large bi- and multilateral donor programs or procurement tenders.
    Familiarity with visualization and graphic design tools for creating visually engaging materials.

    Apply via :

    candidate.hr-manager.net

  • Partner Manager – Africa (French Speaker)

    RESPONSIBILITIES

    Enable Odoo Partners and train them on effective methods for selling and implementing Odoo software. You can find the list of our partners by country HERE
    Act as a business coach. Create and implement cross-functional processes for partners and customers to increase their operational efficiency
    Establish long term win-win relationships with your partner portfolio based in Europe and Africa
    Qualify end clients, convince them with tailored demos and connect them with the right partner for their Odoo project
    Negotiate licenses and pricing with partners and customers and promote the right value proposition

    Challenges

    Deal with companies of various industries, sizes, and from different regions
    Empower and challenge your partners
    Retain sophisticated partners while coaching inexperienced partners into streamlined sales machines
    Real responsibilities from day 1
    As you’ll mainly work with new Odoo Partners, you’ll have to build your partner’s portfolio from scratch. 

    Must Have

    Bachelor or Master Degree in Business
    Fluent in French and English.  
    1 to 4 years of technology sales experience
    Entrepreneurial mindset.
    Excellent communication skills
    Passionate about sales, you like to convince, negotiate and achieve targets. 
    You enjoy taking initiatives to help the team, your partners and customers, you thrive in an autonomous environment

    Apply via :

    www.odoo.com

  • Sales Head – Auto

    Provide guidance that enhances performance and incorporates the company’s vision and culture. The goal will be to ensure the profitability of the company’s activities to drive sustainable development and long-term success. Implement strategies and achieve sustained success. Ensures employee training, management, and mentoring, as well as making all aspects of the business run more efficiently, from marketing and sales to finance, service, parts, and IT.

    Key Responsibility:

    Takes full responsibility for the total business in the country
    Develop goals and objectives that lead to the growth and prosperity of the business
    Design and implement business strategies to promote the attainment of goals set by senior management
    Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
    Organize and coordinate operations in ways that ensure maximum productivity and customer satisfaction – drive and manage up-time
    Manage the supervision of the work of employees and provide feedback and counsel to improve efficiency and effectiveness
    Maintain relationships with partners/vendors/suppliers and all other stakeholders
    Gather, analyze and interpret external and internal data and report to senior management
    Assess overall company performance against objectives and report.
    Represent the company in events, conferences etc.
    Ensure adherence to legal rules and guidelines as per prescribed legislation
    Analyze market research data to realign the business to ensure growth in market share

    Desired Profile:

    5+ years in a supervisory role
    Proven track record in marketing and sales
    Proven track records in training and development
    Proven experience as a business manager or relevant role
    Good understanding of research methods and data analysis techniques
    Interpretation of financial statements and reports

    Qualification & Educational Experience:

    Degree in Mechanical Engineering or Supply Chain Management or a related field
    Automotive parts work experience 10 years+

    Apply via :

    www.linkedin.com

  • Sales & Operations Field Associate, Group Sales & Operations Strategy Manager, Group

    Position Description

    The Sales & Operations Field Associate is responsible for maintaining strong continuity between field operations and the Global team. Reporting to the Group Director of Sales Operations, this role supports operational consistency, communication, and feedback between field teams and d.light’s offices. This individual will help monitor field activities, address operational challenges, and support the infrastructure within the framework of global-led strategies and initiatives. The ideal candidate is organized, proactive, and committed to facilitating a seamless operational flow across various teams.

    Roles & Responsibilities

    Daily Field Operations Support

    Field Operations Coordination: Work closely with field teams to ensure global strategies and initiatives are on track, coordinating schedules, resource needs, and troubleshooting operational issues as they arise.
    Stock Readiness: Ensure stock, equipment, and resources are in place and available to field teams, addressing any gaps or shortages quickly to maintain operational momentum.
    SEP Support: Maintain regular communication with SEPs to understand field conditions, resource needs, and logistical concerns, escalating challenges as needed.

    Operational Troubleshooting & Escalation

    Issue Identification and Resolution: Identify and address common obstacles that hinder field productivity, coordinating with relevant teams to ensure smooth operations.
    Rapid Response Coordination: Serve as a key point of contact for on-the-ground issues, relaying urgent concerns back to headquarters and coordinating prompt solutions to minimize disruptions.
    Feedback Loop Facilitation: Establish and maintain regular touchpoints with field staff, collecting their feedback on operational efficiency, and sharing insights with the Group Director of Sales Operations for ongoing improvement.

    Communication & Feedback Loop

    Regular Updates and Reporting: Keep field teams updated with important announcements, procedural changes, and best practices to ensure alignment with headquarters.
    Feedback Collection & Relay: Collect insights and feedback from field staff on operational processes, infrastructure, and resource needs, ensuring field perspectives inform management decisions.
    Information Sharing Across Teams: Work with different teams to circulate operational updates and ensure field learnings and best practices are shared across regions and functions.

    Support for Infrastructure & Process Optimization

    On-the-Ground Process Checks: Conduct regular site visits to assess adherence to operational standards and provide support as necessary.
    Operational Improvements: Help identify areas for process enhancements, infrastructure adjustments, or resource improvements, working closely with the Group Director of Sales Operations to implement changes that improve efficiency and support growth.
    Training Support for Field Staff: Assist in organizing and delivering training materials and sessions for field teams on operational protocols and best practices.

    Collaboration on Strategic Initiatives

    Assist with Product Roll outs: Support field teams during key product launches, ensuring all resources and guidance are in place for a successful route to market.
    SEP Retention Initiatives: Work with the Group Director of Sales Operations to implement initiatives that drive SEP engagement, satisfaction, and retention, fostering a motivated and reliable field team.
    Feedback for Tech & Process Improvements: Gather firsthand insights from the field to support the development and implementation of tech solutions and process improvements that streamline day-to-day operations.

    ​Requirements

    KPIs

    Consistent support for field teams with minimal operational disruptions and high satisfaction.
    Effective communication and feedback loops between field teams and headquarters, enabling actionable insights.
    Timely resolution of operational issues and proactive identification of areas for improvement.
    Reliable support for strategic initiatives, such as product launches and SEP retention programs.

    Desired Skills and Experience

    Strong organizational and problem-solving skills, with a proactive approach to managing daily operational tasks.
    Excellent interpersonal and communication skills to build effective relationships with field teams and headquarters.
    Ability to work effectively in a dynamic environment, handling daily operational needs with flexibility and resilience.
    Enthusiasm for supporting and empowering field staff, with a commitment to maintaining a smooth, feedback-driven operational environment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Capacity & IP Sales Lead (Sales Lead – Wholesale Carrier Business)

    Detailed Description

    This role will report to the Wholesales Lead.

    Role purpose

    Grow Wholesale International Capacity & IP revenues.
    Develop an effective retention strategy to minimize churn.
    Optimal Capacity Asset Management.
    Manage Key relations & partnerships.
    Identify and scope Business Opportunities at key networking events regionally & internationally.

    Key accountabilities and decision ownership

           Grow Wholesale International Capacity & IP revenues

    Achieve set revenue targets as per capacity objectives.
    Development of a 12-month rolling sales pipeline.
    Identify global growth prospects and specific opportunities with EA region for Fiber, Satellite, Microwave.
    Identify and analyze operator capacity needs and requirements and ensure operator needs are fully understood and correctly dimensioned.
    Work with International Data/IP partners or providers to meet the needs of the business by developing a clear annual review calendar that can identify areas of collaboration and potentially new revenues.
    Use a clear and well –documented process methodology for locking business to avoid delayed implementation and poor client engagement.
    Weekly prepare a report showing various engagement milestones of operator on- boarding process to ensure ease of billing for services required.

    Develop an effective retention strategy to minimize churn

    Work to develop and execute customer ring fencing strategies.
    Develop and share periodic reports on customer concerns on products.

    Manage Key relations & partnerships   

    Prepare and maintain an effective annual calendar that optimize the relationships with various operators, partners, Satellite & outsourced roaming providers to enhance competition.
    Develop an effective framework for monitoring effective partnerships.
    Explore new partnership opportunities that create opportunities for growth.

    Attend Key networking events   

    Identify and plan for all known key events touching on IP& Capacity, Satellite, Interconnect and SMS.
    Attend at least one key networking event annually.
    Document and implement learnings for the benefit for the business.

    Core competencies, knowledge and experience:

    Business  Competencies

    Working With Others

    Consciously takes steps to make the most of every conversation/interaction. 
    Identifies people’s needs, interests and motives to be able to influence the decisions they make. 
    Communicates simply to excite and engage people.
    Pro-actively adapts own style and approach to build rapport, and work with others more effectively. 
    Builds and maintains strong relationships and networks.

    Operational Excellence

    Targets effort and resources on high-value, high impact activity.   
    Focuses on achieving maximum performance and driving continuous improvement .
    Thinks about processes and problems cross-functionally and end-to-end.
    Uses knowledge of products, technology, process, systems and policy to solve problems.

    Creativity and Innovation

    Finds creative ways to exploit opportunities and solve problems. 
    Takes risks and pushes what is possible. 
    Experiments with unorthodox approaches.

    Business Know-how

    Uses data and research to make decisions that are competitively and financially robust.
    Balances current and future needs.
    Thinks and acts like an owner of the business. 
    Acts in line with legal, regulatory, professional and ethical standards.

    Working With Change

    Responds flexibly to changing situations 
    Manages the business and people aspects of change to drive performance.

    Project and Programme Management

    Defines scope and deliverables in terms of time, cost, quality and business benefit. 
    Schedules activity and identifies resource needs, dependencies and synergies. 
    Evaluates progress, mitigates risks and addresses issues.

    Functional Competencies

    Products, Services and Technology Knowledge – Enterprise

    Understands our portfolio – technology, features and benefits.
    Understands customer needs and sxplains the impacts and value of Safaricom solutions compared to our direct and indirect competitors.
    Explains Safaricom’s strategy and direction, and how it benefits the customer.

    Business Development & Sales Planning

    Forecasts future sales, revenues and risks. 
    Plans sales activities for stores, accounts or territories to maximise sales and grow revenues. 
    Identifies and qualifies opportunities to develop new business.

    Solution Selling

    Wins and retains Customers by identifying their needs or business challenges, and matching them to Safaricom products and services. 
    Identifies opportunities to win more business by up-selling and cross-selling. 

    Negotiation

    Responds positively and professionally to objections, and addresses the Customer’s needs to successfully close the sale. 
    Uses a range of techniques and approaches to make agreements that add value for Safaricom and our Customers. 
    Understands customers’ commercial drivers and leverages them in negotiations. 
    Applies commercial acumen to maintain a healthy profit margin.

    Competing to win

    Brings energy and passion to work and always aims to beat the competition. 
    Knows what the competitors are offering, how our offer compares and uses market data to drive decisions.

    Key performance indicators

    100% achievement of Wholesale Data & IP Capacity revenues provided against business revenue objectives.
    Documented existence of Sales pipeline within the SLA’s. Ensure pipeline is build up with new potential account, and new order prospects.
    Provide evidence of business growth through execution of the sales strategic and tactical plans when required.
    Predicting vertical trends, bases annual sales forecasting.
    Ensuring defence of existing market share  through customer retention and effective sales strategy implementation. 
    Commercialize at least 2 unique wholesale capacity solutions in the Financial Year.
    Consistent feedback to management on the market needs for the portfolio under management.
    Identifying, contacting & facilitating tie-ups with Carriers, Telco’s, Internet service providers, Application service providers, Local and International along with the top management.  I.e. CXO level.
    Satisfactory performance ratings for the staff in the section(Meets expectation).
    Develop and implement a sales  incentive plan for the team.
    Develop and execute initiatives to build team cohesion.
    Create a differentiated customer experience, controlling revenue churn and maximizing revenue by evolving innovative and new products and services.
    Preparation of weekly management reports on activities around Capacity Business.
    Preparation of strategic product positioning presentations to clients.
    Ongoing development of relationship matrices and engagement model for the key accounts and industry influencers.

    Qualifications

    A recognized University Degree in a Business-related field; Master of Business Administration degree is an added advantage.
    Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications Services is a mandatory requirement.
    At least 3-5 years’ work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements.
    At least 3 years sales experience. Experience in projects management is an added advantage.
    Strong relationship-building and customer retention skills preferably from a major blue-chip company and Internet Service Providers.
    Ability to inspire and manage a sales team.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Travel Advisor

    Brief Description        

    Reporting to Country Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.

    Detailed Description        

    Principal Accountabilities (Responsibility)

    Ticketing

    Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize revenue while helping passengers to save.
    Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.
    Provide detailed and accurate fare quotes to all KQ clients to provide the best applicable fare and generate revenue.
    Handling unaccompanied minors, cancelling, or changing reservations when requested by clients, reissue, revalidate tickets and collect applicable fees thus generate income.
    Actions queues appropriately and inform passengers on flight changes, confirmations, ticketing time limits, handle special requests like seats preference, meals, baggage requirements waitlists and confirmations, to ensure customers’ requests are met and reduce GDS costs.
    Highlight to customers the legal requirements covering their journey such as passports, visa, and health requirements, check in place, departure time and baggage allowance to avoid inconveniencing the passengers and ensure seamless service.
    Action VMPDS, selling excess baggage, handling cool fliers (student fares) to increase sales and passenger loyalty.
    Correct CRS usage and queue management to reduce cost and increase revenue generation.

    Customer Service

    Actively build relationships with clients by offering good customer service to retain and recruit new customers.
    Support travel agents by efficiently assisting them with their general enquiries to improve relationship with the travel market and increase agent’s loyalty.
    Providing online assistance for reservation, check in, payment to maximize sales and ensure customer satisfaction.
    Actively involved in suggesting new ideas and providing recommendations on the improvement of services provided, this increases revenue and ensures KQ success as market leading airline.
    Handle customers complaints (denied boarding, baggage etc. to ensure customer satisfaction and retention
    Facilitate and coordinate tracing of lost, delayed, or misdirected baggage for customers and ensure safe delivery of the said baggage to win passengers confidence.
    Handling GSA services –Ticket issue to increasing KQ network through joint ventures.
    Handle flight schedule disruptions to ensure passengers have a seamless service throughout their journey and Carry out service recovery.
    Handle general inquiries for both internal and external customers and develop and maintain customer database to enhance customer loyalty and market intelligence.

    Documentation

    Reconciling of sales returns to account for personal daily sales.
    Processing refund and ensuring passengers are advised accordingly on the amount refundable for reimbursement on unutilized tickets.
    Writing of miscellaneous charge orders (MCO) and invoicing to ensure timely and accurate payment of issued ticket to both direct and indirect corporate.

    Sales

    Generate auxiliary revenue through sale of Travel insurance, KQ holiday packages and any other ancillary products that are available.
    Sell KQ products through telephone, e-mails to maximize on sales and enhance accessibility.

    Job Requirements        

    Qualification (Minimum)  

    Bachelor’s Degree.
    Must have Basic Airline fare and ticketing training.
    1-2 years’ experience in a sales role will be an added advantage.

    Additional Details        

    Other Skills

    Sound knowledge of domestic & international travel requirements/trend/availability.
    Exemplary sales skill and customer-oriented approach.
    Good knowledge of computer reservation systems (CRS).
    Ability to interact, communicate & negotiate effectively.
    Fluency in English/multi-lingual.
    Initiative and pro activeness.
    Solution oriented.
    Passion about travel and tourism.

    Apply via :

    i-pride.kenya-airways.com

  • Agrodealer Account Officers

    Responsibilities:

    Recruitment and Training: Identify and recruit agro-dealers to meet cohort targets. Oversee their onboarding and provide continuous training on Apollo’s products, processes, and sales strategies to ensure they are fully equipped to serve farmers effectively
    Logistics and Stock Support: Manage distribution channels to ensure agro-dealers have adequate stock levels. Conduct regular visits to resolve operational issues, perform stock audits, and provide technical support to ensure seamless service delivery
    Sales Growth: Drive sales by promoting Apollo Wholesale products to both Apollo and non-Apollo agro-dealers. Identify and pursue high-potential sales opportunities within the region while adapting sales strategies to market needs
    Relationship Management: Act as the primary contact for agro-dealers and farmers, addressing concerns and resolving escalations promptly. Build strong, collaborative relationships and gather insights to improve Apollo’s processes and channel strategies
    Stock Oversight: Conduct regular stock checks on agro-dealers, monitor for variances, and submit accurate stock reports. Collaborate with the Risk and Loss Control team to ensure zero loss of Apollo inputs and maintain accountability at all levels

    Requirements:

    1–2 years of experience in distribution, channel management, or sales
    Previous experience at Apollo or in a fast-paced environment is an added advantage
    Strong analytical and problem-solving abilities
    Proficiency in MS Word, Excel, and inventory software (e.g., ERP)
    Exceptional work ethic with the ability to prioritize and multitask effectively
    Highly organized, detail-oriented, and proactive
    Excellent interpersonal and communication skills to build strong relationships

    Apply via :

    jobs.lever.co

  • Sales Associate

    Position Summary:

    We are seeking a motivated and results-driven Sales Associate to join our dynamic team. The ideal candidate will have a passion for technology, strong communication skills, and a proven ability to identify opportunities, engage customers, and drive sales growth.

    Key Responsibilities:

    Implement sales plans to promote and sell products such as Google Workspace, Google Cloud, Acer Chromebooks, AppSheet, Chrome OS, and Enterprise Device Management solutions.
    Identify opportunities to expand revenue by recommending complementary products and services tailored to client needs through both inbound and outbound lead processes via email, executing external campaigns and weekly initiatives that generate qualified leads, grow the pipeline, and foster valuable referral relationships, all while maintaining a remarkably low unsubscribe rate.
    Undertakes in-depth analysis of internal data derived from the company website and internal data sources, leveraging tools such as Looker Studio, Google Analytics and Webmaster to gain profound insights into our audiences and leads.
    Proactively seek new sales leads through various channels, including networking, cold calling, research and referrals.
    Maintain accurate records of sales activities, including leads, opportunities, and customer interactions, in the Partner Advantage Platform and Hub spot CRM.
    Conduct presentations and product demonstrations to showcase the value and capabilities of our solutions.
    Support the marketing team in lead generation activities like Email Marketing and Events.
    Meet and exceed monthly and quarterly sales quotas, contributing to the company’s overall growth.
    Provide regular updates on sales performance, forecasts, and customer insights to management.

    Requirements

    Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience).
    Proven 4 years track record in sales, preferably in technology or cloud solutions.
    Excellent communication, negotiation, and presentation skills.
    Knowledge of cloud technologies, EdTech, or IT solutions is an added advantage.
    Proficiency in CRM tools i.e HubSpot CRM, Salesforce, and Zoho CRM.
    Experience in B2B sales is highly advantageous

    Apply via :

    pawait.zohorecruit.com

  • Head of Sales Department – Senior Sales Manager

    Responsibilities

    Test different verbal and written script options for market research.
    Starting sales in your country for online product at our platform.
    Test scripts in the real field (sell course yourself during calling potential customers to find weak and strong points). Must point.
    Setting up the strategy for sales and results.
    Picking a team of sales operators for long-term working relationships.

    Qualifications

    Excellent verbal and written communication skills;
    Proven experience working in sales field (prefferably remotely) more than 2 years;
    Experience of working with product management team;
    The adventage could be setting up your own product to sell before;

    Conditions

    Remote work;
    Interesting product and chance to influence results of whole team;
    Monday – Friday 8 working hours schedule;
    You influence your final salary;

    Apply via :

    www.linkedin.com