Job Field: Sector in Customer Care , Hospitality / Hotel / Restaurant
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Assistant Reservations Manager
Duties for the Assistant Reservations Manager Job Assist the reservations manager to motivate the team skillful at up-selling and/or conversion as required by the business demand. Participates in staff recruitment, organizes on-the-job and monthly training for all staff, performance in order to ensure clients’ satisfaction and adherence to hotel service standards. Maintains good working relations…
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Public Area Attendant
Responsibilities for the Public Attendant Job Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Clean assigned public areas throughout hotel Empty trash in all public areas and clean public area restrooms Clean all mirrors, inside of windows, wipe…
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Front Office Manager
Front Office Manager Job Responsibilities Overseeing the front office section operations of the establishment; Ensuring provision of quality services to guests as laid out in the standards; Monitoring selling procedures to maximize revenue; Maximizing room revenue and occupancy by reviewing status daily; Identifying and reporting all potential safety hazards in the front office to the…
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Credit Controller
A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is expected to build strong relationships with Booking.com’s customers and business partners in an effort to ensure…
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Receptionist
Job Role: Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing…