Jobs Kenya

Job Experience: Experience of 2 – 3 years

  • Team Leaders

    Team Leaders

    Responsibilities

    Achieve monthly set targets while managing expenses.
    Directly oversee, support, and develop assigned team members
    Build and maintain an excellent work environment for the team to develop individual potential and achieve the set targets.  Lead and Manage logistics and performance issues.
    Deliver first rate customer service
    Build excellent relationships with customers and opinion leaders in catchment area.
    Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
    Perform such other tasks and duties as the Company may from time to time designate as forming part of this job description

    Requirements

    2-3 years leading a high performing team
    Experience in the industry will be an added advantage
    A degree in Marketing, Business Administration, Economics, Social Sciences or related field

    Key Competencies 
    Customer Handling

    Sales and Business Development
    Enforcement of contract and repayment obligations 

    Administrative Support

    General support to all tasks
    Communication
    Information Collection 

    Personal Attributes

    Integrity and ability to work in a fintech
    High Motivation
    Self-starter-functional problem solver
    Process discipline- Ability to follow SOPs

  • Merchant Acquisition Team Leader

    Merchant Acquisition Team Leader

    Reports to: Kenya Business Director
    Location: Mombasa Road
    Date of Creation / Review:
    High level Position Summary (Describe the basic purpose of the role; key areas of responsibility)
    Merchant Acquisition Team Leader is responsible for executing the rollout and maintenance of specialized support for Merchants that complement Kilimall Merchant Marketplace. This role involves working with Marketplace Product Managers to define support needs and processes, sourcing new merchants, providing stellar product service levels to Kilimall merchants, and ensuring a robust catalog of appealing Kilimall Marketplace products through varied merchant acquisition.
    Responsibilities

    General project management of Merchant Acquisition Support tasks and Kilimall Marketplace Systems activities required to assemble, train and deploy the Marketplace with a targeted number of Merchants/Products.
    Category Strategy and Ownership:
    Work on category planning and business strategy; drive best-in-class customer experience, maximize units sold and avg. price per unit sold through timely analysis and action.
    Technical project management: Automate and scale the category level growth via new selection, product listing quality and instock.
    Define opportunities to enhance our merchant experience and improve site merchandising, customer, and site experience.
    Merchant Management:
    Manage the Merchant Onboarding process, including creation of, enhancements to and tracking of process to identify and sign new seller partnerships.
    Ability to manage immediate response to “fire drills” necessitated by Merchants or internal teams.
    Respond to escalated merchant product phone calls and emails.
    Technical Project Management:
    Marketplace Merchant Support & Communications:
    Triage escalated product related emails to appropriate development resources as needed.
    Communicate with merchants on behalf of Kilimall regarding existing bugs and expected resolution times for fixes
    Develop and disseminate usable training materials regarding Kilimall Marketplace for use by all frontline staff (Merchant Support Process and Guidelines).
    Lead and manage merchant acquisition team in the best way possible.
    Merchant Analysis:
    Consolidating a weekly report on reasons for ticket escalations, patterns with any type of system or process failure affecting Merchants, and number of inquiries during on/off/peak hours.

    Special Requirements:
    The ideal candidate will be a self-starter with a passion for independent, creative problem-solving, have proven data analysis skills, show strong ownership/commitment, have proven leadership experience in managing projects, and bring relevant insights in technology. They will be comfortable getting hands dirty to deliver a set of business and customer experience improvement results and bring innovative ideas to the table every day, in order to find better ways of accomplishing our Marketplace objectives.
    The successful Kilimall Merchant Acquisition Agent must have:

    Experience supporting Merchants within a Storefront/Marketplace environment.
    Prior experience sourcing Merchants into new online storefront/marketplaces.
    Extreme technical interest and capability
    Exceptional attention to detail, independent worker, extreme comfort in potentially stressful, ambiguous, fast changing environments
    Experience in consumer or small business-facing support
    Empathetic business tone with merchants using our Marketplace.
    Desire to see all issues to complete resolution and ownership of projects passed to you from management.
    Strong demonstrated problem solving and documentation skills; extremely clear and concise written and Verbal communication skills
    Strong drive to execute excellent, results-driven work regardless of initial challenges or blockers
    Knowledge, Experience, and Skills Required (List the requisite educational degree, certification or professional accreditation; years and field of experience; and technical and behavioral competencies related to the job)

    Job Qualifications:

    A higher diploma or a bachelor’s degree from an accredited university in Sales and Marketing or any other relevant course
    2-3 years working experience in a similar position preferably in an e-Commerce company.

    Behavioral Competencies:

    Very strong personality and organizational skills.
    Excellent verbal and written communication skills.
    A good team player.
    A good leader with people management and time management skills.
    High level of commitment to duty, and discipline.
    Demonstrable ability to put customer interests first.
    Strong focus on impact.
    Unquestionable level of integrity.

  • Web Designer

    Web Designer

    Lan-x Africa is looking for a web designer who loves responsive and adaptive design principles and the technology behind them, enjoys working directly with customers and thrives in a highly collaborative environment.
    Roles

    Designing, developing, and implementing user-friendly, professional, visually-pleasing websites and user-interfaces for web applications.
    Develop online graphics and assets.
    Work directly with customers from site kick off to launch.
    Communicating ideas through low and high-fidelity mock-ups
    Collaborating with team members, as needed, to ensure technical solutions are implemented to meet project requirements
    Creating and effectively arranging graphics, images and all other content into a creative, cohesive, functional, and visually-pleasing website utilizing best practices in User Interface/User Experience design.

    Job Requirements
    The ideal candidate is someone with a desire for continual learning and who possesses strong communication (oral and written), problem-solving, analytic, interpersonal skills, and is:

    Results-oriented
    Detail-oriented
    Accountable
    Adaptable
    Able to work effectively (independently and/or within teams) across functional areas in a collaborative environment
    Able to manage multiple tasks with competing timelines and deliverables

    Technical Skills

    Working knowledge of HTML and CSS. jQuery and JavaScript, PHP and other web-based programming languages.
    Understanding of design principles.
    Strong understanding of web design principles and best practices.
    Understanding of website architecture and best practices.
    Understanding of responsive and adaptive design methods.
    Excellent written/verbal customer communication skills.
    Portfolio demonstrating graphic/web design work and technical expertise.
    Adobe Creative Suite (Photoshop and Illustrator) is an added advantage.

    Qualifications

    Degree in IT or related field is a plus.
    2-3 years of experience in web development and design.

  • Global Innovation Fellows Program – Technology Strategy & Execution

    Global Innovation Fellows Program – Technology Strategy & Execution

    Job description
    Nova Pioneer seeks innovative, passionate and driven professionals who want to spend 3-6 months in Nairobi or Johannesburg solving complex challenges to help a young social enterprise expand world-class education across Africa.
    As a Global Innovation Fellow for Nova Pioneer’s growing Technology team, you will support our Global Technology Lead in determining how we can establish technology systems that will enable us to successfully launch and run 100 schools in the next decade across sub-Saharan Africa. Example projects that you might be involved in include the development of a parent portal, an employee intranet, or a student information system.
    GLOBAL INNOVATION FELLOWS PROGRAM
    Role
    This particular role will support Nova Pioneer’s Global Technology Lead in answering the following questions
    The Nova Pioneer Global Innovation Fellows Program is an opportunity for professionals from around the world to contribute to transforming education in Africa. As part of the program, you will work with a global function to either drive innovation in what we do or help us solve a challenge we are facing.

    How can we establish technology systems that enable us to successfully launch and run 100 schools in the next decade across sub-Saharan Africa?
    What are best practices in large school networks and how can technology be used to help streamline processes, gain cost efficiencies and improve productivity?
    What are the biggest potential stumbling blocks – how do we anticipate those and get ahead of the curve?

    We are seeking passionate, driven individuals who will help us answer these questions, design solutions, and make substantive contributions the the organization as we scale. We are looking for people who have the desire to take on a new challenge in an entrepreneurial context and to do life-changing work with incredible people.
    About You

    You have an undergraduate degree
    You have at least 2-3 years of work experience in a high-expectations environment
    You have exceptional analytical skills and have experience building complex financial and business models from the ground up;
    You have a strong track record of achieving high quality results quickly and can operate independently with limited direction and support;
    You have an exceptional ability to think strategically and yet you sweat the small stuff—people see you as unusually detail-oriented and conscientious
    You have strong project management skills with exceptional ability to manage multiple highly detailed and urgent work streams simultaneously;
    You are humble and have the highest integrity. You embrace our unique organizational culture and are ready to grow by acting on frequent intensive feedback from your colleagues
    You have a relentless desire to improve yourself, your team, and your organization

    We are looking for Fellows to spend at least 3-6 months in Nairobi or Johannesburg pushing the frontiers of innovation. While Nova Pioneer Fellows are provided with a living stipend, our hope is that the experience with Nova Pioneer will be rewarding and impactful for many years to come

  • Holiday Consultant – Sales Executive

    Holiday Consultant – Sales Executive

    Job Description
    Job Summary
    Our client in the FMCG sector is looking for a Sales Executive who will be responsible for identifying business opportunities and generating income.
    Main responsibilities

    Planning and executing monthly sales plans
    Achieving stretched targets and managing sales Identifying potential customers and new business opportunities
    Making effective sales presentations and closing deals
    Handling objections and resolving member/ customer conflicts
    Keeping abreast with new products and services Building and maintaining strong client relationships and a high level of customer service
    Liaising with other departments for smooth functioning
    Responsible for productivity and conversion
    Maintaining own awareness of product in order to sell effectively
    Performing all others duties assigned by the supervisor

    Qualifications

    Bachelor’s Degree in Sales and Marketing
    2-3 years’ hands on experience in sales 3. Experience in Insurance, Travel, Advertising and Pharmaceutical will be an added advantage
    Must be patient and possess good listening skills
    Must be proactive and energetic
    Able to adopt and work in a fast-paced environment and thrive under pressure
    Must have a pleasant personality with good communication skills

  • Sales Assistant

    Sales Assistant

    Job description
    Job purpose
    The role holder will be responsible for supporting the General Manager to generate fast and synthesized information from sales team and also provide necessary support to the sales staff in the department. The role will report to the General Manager, Sales.
    Key Responsibilities

    Preparation of Management reports under direction of the GM-Country Sales;
    Collect and collate data in a manner that gives management information;
    Assist the Sales team in assembling of tender documents;
    Receive, verify, record and submit the agency application forms for approval from Branches
    Custodian of the Departmental documents including contracts with intermediaries, SLAs and official schemes including incentives
    Computing variable pay for sales staff per the criteria approved
    Keeping track on sales per team member;
    Receive and collate emerging issues from all stakeholders for the department;
    He/she will also be the custodian of all the sales reports for the department;
    Works with team members to optimize information and analytic usage to ensure report(s) developed are focused towards providing respective users with quick and actionable sales intelligence;
    Ensure that reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties;
    Offer hands on system support to the Sales team.

    Knowledge, Experience And Qualifications Required

    Diploma in a Business related field;
    Possess good data analysis techniques;
    Certificate of proficiency in insurance or progress in ACII or AIIK;
    Be a team player and a fast learner;
    At least 2-3 years’ progressive work experience in data analysis within a business environment;
    Excellent interpersonal and communication skills;
    Proficiency in Computers packages especially word processing and spreadsheets.

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Accounts Payable Accountant

    Accounts Payable Accountant

    Department & Location: Finance & Admin
    Reporting to: Head Accounts Payables & Treasury
    Job Purpose / Summary: The AP accountant is responsible for managing the entire chain of the purchase to payments process. He/she will manage the creditors portfolio as well as ensure the company optimizes its purchases procedures to maximize value for its resources as well as promote transparency and professionalism
    Key Roles:

    Ensuring timely and accurate invoice posting.
    Managing an efficient purchase to payment cycle.
    Resolution of all supplier discrepancies
    Ensure supplier reconciliation are done and payment presented for approval on time
    Update and reconciled aging balances.
    Creation of new suppliers and inactivation of old suppliers
    Ensure clean and updated balance sheet.
    Constant review of supplier legitimacy.
    Constant update of Suppliers’ accounts reconciliations
    Tax management of VAT and withholding taxes.
    Monthly preparation of an aged suppliers’ report which includes substantiation and analysis of all open accounts.
    Review invoices and requisitions for satisfactory payment approval

    Desired Qualification:

    Bcom Finance & Accounting
    CPA 2
    2 to 3 years’ experience in payables Department

    Key Performance Indicators:

    Timely payment of creditors (as per payment terms).
    Fully reconciled aged creditors report by working day 2 of the following month.
    Timely filing and payment of Company taxes.

  • Accountant

    Accountant

    Job description
    About The Affiliate
    Novo Nordisk Middle Africa Affiliate consists of 49 countries and was formed early 2012. Novo Nordisk has a well-established presence in Africa with the best quality human insulin and our focus today is to sustain the growth of the market, ensure access to better quality modern insulin and newer product formulations and support the people living with diabetes. The Middle Africa management team is based in Nairobi, Kenya and the business operations are regionally managed through our offices based in Nairobi, Lagos and Dakar.
    The Position
    As the Accountant for East, Southern and French West Africa, you will be responsible for:

    Finance

    Compliance with Novo Nordisk principles, rules and guidelines, compliance with local laws, regulations and other statutory requirements e.g. audit and tax
    Responsible for budgeting and cost optimization processes for the East and Southern Africa (ESA) and French West Africa (FWA) regions

    Quality

    Maintain effective business ethics & compliance programme in the region
    Act in line with ethical standards, quality requirements, local policies and the Novo Nordisk Way
    Responsible for archiving of critical finance documents for ESA and FWA regions
    Responsible for office and administration related procurement in Kenya, ESA and FWA regions

    Qualifications

    A finance and/or accounting and auditing background, e.g. BAcc or BCom and ACCA
    2 to 3 years in an accounting/finance role
    Problem solving, analytical and capable of working in a culture of respect, teamwork and personal responsibility
    Fluency in written and spoken English

    Working at Novo Nordisk
    At Novo Nordisk, we use our skills, dedication and ambition to help people with diabetes. We offer the chance to be part of a truly global work place, where passion and engagement are met with opportunities for professional and personal development.

  • Sports Activities Manager

    Sports Activities Manager

    Reports To: Club Manager
    The Sports Activities Manager ensures that their clients are getting the proper attention and training to allow them to compete at their highest level, and makes sure that everything in the Sports Department runs smoothly.
    Roles

    Develop and implement a winning Sports strategy.
    Prepare and manage the Sports annual budget.
    Oversee and ensure the good condition of all sports facilities.
    Organizes sports tournaments, events, and activities for members.
    Develop marketing strategies and ideas for the promotion of the academies and enhancing sports subscriptions.
    Work with coaches to develop relevant training programs and schedules to ensure teams are in top form.
    Communicate with worldwide academies, federations and other sports entities to keep updated

    Job Qualifications

    Bachelor’s Degree in B.Com or B.A or related degrees from an institution recognized by  commission for University Education
    Possession of a postgraduate degree or professional qualification in sports management, sports marketing or marketing, communications will be an added advantage.
    Minimum of 3 years’ experience in a sports management, sports marketing or similar role.
    Minimum of 2 years’ experience in Marketing, Communications, PR.
    Experience in Sports Journalism is an added advantage.
    Demonstrate excellent Planning and organizing skills.
    Excellent communication skills.
    Project Management Skills
    Proven track record in delivering results.