The entry point for the SC Intern is to build a solid trustworthy, business relationship with the EAM’s stakeholders, ensuring the integrated supply chain change delivers against their expectations and is aligned to the strategy of Global Service and EAM SC. It is also to ensure the link between Commercial, Operations & the above market teams is maintained.
The role also includes understanding the implementation of the integrated Supply Chain customer facing strategy in line with global service strategy and EAM business strategy
WHAT YOU WILL BE ACCOUNTABLE FOR
Leadership
Demonstrate good stakeholder engagement to deliver business results
Ensure monthly feedback session with the team
Learn and train on systems and procedures
Management
Ensure 100% compliance to control environment
Review SOP’s on quarterly basis and propose necessary adjustments.
Implement records management as per BAT policy
On time escalation of constraints to the team for support & decision making
Delivery of overall service effectiveness & KPIs
Innovation
Identify innovative service offerings and other proposals
Instigate continuous improvement initiatives with customers, managing resource and actions from other functions into this process to deliver quality enhancement and cost reductions
Relationship
Build effective working relationships with all touch points across the supply chain
Ensure customer facing “touch points” are identified, owned, and developed appropriately at End Market level
Develop sound relationships with key stakeholders within the End Markets (Finance, Logistics, SNO, SP&I, Manufacturing, Commercial)
Ensure customer facing contact point and escalation processes to the Strategic Account Manager & the stakeholders are defined within their customer base.
Develop networks that enhance our ability to transfer skills and capabilities across the marketing and operations functions, and encourage sharing of knowledge and key learning’s
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
Business related Bachelors’ degree
Advanced knowledge of Excel and Power Point
Strong leadership skills
Managing customer relationships and or demand management processes
Strategic thinking, be able to absorb complex issues and opportunities to be able to contribute to the overall strategy balancing pro’s and con’s in several environments
Customer engagement skills
E2E Supply Chain Knowledge
Good analytical and planning skills
Influential and convincing.
Strong interpersonal and communication skills
Strong cultural awareness
Apply via :
careers.bat.com
