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Home Jobs Nairobi Senior PR and Communications Account Manager

Senior PR and Communications Account Manager

HCS Affiliates Group  · Consulting

Full Time Nairobi
Nairobi
Deadline: 4 June 2026
Posted May 28, 2026

The position entails a comprehensive scope of duties designed to drive strategic objectives and operational excellence. Key responsibilities include collaborating across departments to implement innovative solutions, managing cross-functional projects, and ensuring alignment with organizational goals. The ideal candidate must possess a minimum of five years of relevant experience, a proven track record in [specific industry or skill set], and exceptional analytical and communication skills. Additional qualifications encompass proficiency in [specific software/tool], the ability to thrive in fast-paced environments, and a commitment to continuous professional development.

Our client, a prominent communications and strategic advisory firm, is in search of an accomplished and results-driven Senior PR Account Manager to oversee and expand pivotal client accounts by devising compelling communication strategies, fostering robust media relationships, and executing cohesive PR initiatives.

The successful applicant will have significant expertise in strategic communications, having worked in either an agency or corporate setting, and will have a proven track record of driving tangible business and reputational results for clients. This position demands a strategic mindset, outstanding storytelling abilities, the confidence to advise clients effectively, and the capacity to lead collaboratively. Additionally, the ideal candidate will bring deep knowledge in media relations, reputation management, thought leadership, and integrated communications.

Key responsibilities include leading cross-functional teams to execute project deliverables, ensuring alignment with organizational goals and timelines. This role involves developing and implementing strategic initiatives, overseeing daily operations, and fostering collaboration among departments. Additionally, the position demands a proactive approach to problem-solving, with a focus on optimizing processes and driving continuous improvement. Regular performance tracking and reporting to senior leadership are also essential components of the position.

We are seeking a highly skilled and experienced individual to oversee strategic communications and client management initiatives. The ideal candidate will be responsible for developing and implementing comprehensive communication strategies, maintaining and enhancing client relationships, and ensuring consistent brand messaging across all channels. Additionally, they will collaborate with cross-functional teams to align communication efforts with business objectives, monitor industry trends, and provide strategic guidance to senior leadership. Strong interpersonal skills, exceptional written and verbal communication abilities, and a proven track record in client management are essential for success in this role.

Deliver high-quality strategic communication solutions by leading and overseeing multiple client accounts with a focus on excellence and precision.

Develop insightful PR and communication strategies grounded in client briefs to achieve measurable outcomes.

Deliver expert guidance on brand positioning strategies, cultivate meaningful stakeholder relationships, oversee reputation management efforts, and spearhead thought leadership initiatives.

Craft and deliver strategic proposals, campaign concepts, and communication plans in alignment with client objectives.

Cultivate and sustain robust professional connections with key senior stakeholders within client organizations.

Explore avenues for expanding accounts, promoting additional services, and fostering enduring client relationships.

Media Relations & Storytelling

We are seeking a dynamic professional to oversee media relations and develop compelling narratives that enhance brand visibility. The ideal candidate will cultivate strong relationships with journalists, secure media coverage, and craft press releases, pitches, and multimedia content to effectively communicate key messages. Proficiency in social media strategy, crisis management, and digital storytelling is essential, along with exceptional writing and verbal communication skills. A bachelor’s degree in communications, public relations, journalism, or a related field is required, along with at least five years of relevant experience in media relations or a similar role. The ability to work under tight deadlines, adapt to evolving trends, and collaborate across departments is critical to success in this position.

Develop and maintain robust connections with journalists, editors, media organizations, influencers, and digital platforms to enhance communication and collaboration efforts.

Craft engaging press materials, opinion pieces, executive profiles, and thought leadership content to effectively communicate key messages and enhance brand reputation.

Execute strategic media relations initiatives to secure high-impact coverage in both traditional and digital channels.

Responsibilities include managing media briefings, coordinating interviews, organizing press conferences, and supervising media events.

Track and analyze evolving media trends and developing narratives pertinent to the client’s respective sectors.

Campaign development and implementation are key responsibilities, requiring strategic planning and creative execution to drive brand awareness, engagement, and measurable outcomes. This role demands proficiency in market research, audience segmentation, and multichannel campaign coordination, including digital, print, and experiential marketing. Strong analytical skills are essential for evaluating performance metrics, optimizing campaign elements, and providing data-driven recommendations. Collaboration with cross-functional teams—such as sales, creative, and product—is necessary to align messaging and ensure cohesive execution. Additionally, budget management, timeline adherence, and stakeholder communication are critical to achieving campaign objectives efficiently and effectively.

Oversee the strategic development and implementation of cohesive communication campaigns spanning PR, digital media, social media, and events.

Develop and oversee campaign timelines, manage stakeholder interactions, and ensure timely completion of deliverables to facilitate smooth execution.

Partner with creative, digital, and content teams to execute cutting-edge communication strategies that drive innovation and engagement.

Lead digital PR strategies with a focus on influencer partnerships, online reputation oversight, and compelling digital narratives.

Crisis and Reputation Management professionals specialize in safeguarding an organization’s public image and stakeholder trust during high-stakes scenarios. They develop strategic protocols to mitigate risks, respond swiftly to negative publicity, and restore credibility through transparent communication. Key responsibilities include assessing potential threats, crafting crisis response plans, and coordinating with legal, PR, and executive teams to ensure cohesive messaging. Candidates must possess strong analytical skills, crisis communication expertise, and the ability to maintain composure under pressure, often with prior experience in corporate communications or public relations. Proficiency in media relations and a deep understanding of regulatory compliance further enhance their effectiveness in preserving brand integrity during turbulent situations.

Assist clients in navigating reputational risks and handling crisis communication scenarios effectively.

Formulate crisis response strategies, craft key messaging documents, prepare holding statements, and develop media responses.

Track and analyze public opinion to preemptively detect potential threats to the company’s reputation.

Seasoned in directing teams and fostering leadership, with a strong emphasis on cultivating high-performing groups and driving collective success. Adept at mentoring team members, resolving conflicts, and aligning individual goals with organizational objectives to enhance productivity and cohesion. Skilled in delegating responsibilities effectively, monitoring progress, and motivating teams to exceed performance expectations while maintaining a positive and collaborative work environment.

Provide guidance, support, and mentorship to junior account team members while fostering their professional growth and development.

Ensure meticulous quality control and supervision of client deliverables and communication materials to uphold high standards and consistency.

Build and nurture a team environment characterized by collaboration, innovation, and high performance.

Gathers, analyzes, and interprets data to produce actionable insights and performance metrics. Delivers comprehensive reports and dashboards that support strategic decision-making and operational improvements. Maintains data integrity, accuracy, and consistency while adhering to established standards and protocols. Collaborates with stakeholders across departments to identify reporting needs and tailor solutions accordingly. Leverages advanced analytical tools and techniques to uncover trends, patterns, and anomalies that drive business growth. Ensures timely delivery of high-quality reports while maintaining confidentiality and compliance with regulatory requirements.

Assess the effectiveness of campaigns by leveraging media monitoring and analytics software to gather and analyze data.

Craft comprehensive client reports that quantify campaign effectiveness, assess audience engagement levels, and propose strategic improvements.

Leverage performance metrics and analytical insights to refine and enhance upcoming communication strategies for maximum impact.

Seeking a highly skilled professional with a proven track record in [specific field or industry]. Candidates must possess [required degree, certification, or specific qualification], along with [X years] of hands-on experience in [relevant area]. Proficiency in [specific software, tool, or skill] is essential, and familiarity with [industry standards, regulations, or methodologies] is strongly preferred. The ideal candidate will demonstrate exceptional analytical abilities, strong problem-solving skills, and the capacity to work effectively in a dynamic, team-oriented environment.

A bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a closely related discipline is required for this position.

A master’s degree or a professional certification in communications or public relations would be advantageous.

With a minimum of seven to ten years of hands-on expertise, you have successfully demonstrated your capabilities in strategic communications, public relations, or corporate communications, having worked within either an agency or a corporate setting.

Proven track record in overseeing prestigious client portfolios and cohesive, multichannel communications strategies is required.

Demonstrated ability to cultivate and maintain extensive media connections, along with a track record of effectively managing media relations.

Proficiency in crisis communication and reputation management is strongly preferred.

Proactively demonstrates expertise in a range of essential technical and interpersonal skills, including advanced problem-solving abilities, effective communication, and collaborative teamwork. Exhibits strong proficiency in data analysis, project management, and adaptability to evolving industry standards. Maintains a customer-focused mindset while adhering to rigorous quality benchmarks and compliance protocols. Prioritizes continuous professional development to enhance performance and contribute meaningfully to organizational success.

Strategic communication planning involves developing comprehensive plans to align messaging with organizational goals, ensuring consistent and impactful communication across all channels. This role requires analyzing target audiences, crafting key messages, and coordinating with stakeholders to enhance brand reputation and engagement. Responsibilities include conducting research to identify communication trends, designing integrated campaigns, and measuring the effectiveness of initiatives through data-driven insights. Candidates should possess strong analytical skills, proficiency in communication tools, and the ability to adapt strategies to evolving organizational needs.

Exceptional storytelling and content development are essential, requiring a keen ability to craft compelling narratives and produce high-quality content.

Demonstrates exceptional proficiency in cultivating and maintaining relationships with media outlets and industry professionals. Requires the capacity to engage effectively with journalists, editors, and key stakeholders to enhance brand visibility and foster strategic partnerships.

Client engagement and relationship management expertise, with a strong ability to liaise effectively between teams and external partners, ensuring alignment and satisfaction among all stakeholders.

Digital PR and integrated communications professionals must possess a deep understanding of strategic media relations, brand messaging, and cross-channel storytelling to drive meaningful engagement and visibility. They are responsible for crafting compelling narratives, securing high-impact media placements, and managing influencer collaborations to amplify brand presence. Additionally, they oversee integrated campaigns that align with organizational goals, ensuring consistent communication across all platforms. Strong analytical skills are required to measure campaign effectiveness, while adaptability and creativity are essential for navigating evolving industry trends and stakeholder expectations.

Demonstrated proficiency in guiding and overseeing teams, coupled with strong leadership skills, is essential for this role.

Proven ability to craft compelling presentations and develop persuasive proposals with clarity and impact.

Possesses exceptional capability in organizing tasks and overseeing projects with a high degree of efficiency and precision. Demonstrates proficiency in coordinating resources, timelines, and deliverables to ensure successful project outcomes while maintaining meticulous attention to detail.

Analytical and insight-generating skills are essential, with a strong ability to interpret complex data and derive meaningful conclusions. The role requires a keen eye for identifying trends, patterns, and actionable insights from diverse datasets. Experience in leveraging data-driven methodologies to support decision-making and strategic initiatives is highly valued. The ideal candidate will possess advanced proficiency in analytical tools and techniques to uncover valuable business intelligence and drive impactful outcomes.

Thrives effectively in dynamic, high-pressure settings with efficiency and composure.

Personal Attributes

Highly experienced professional with a strong commercial awareness

Proactive, innovative problem-solvers with a strong ability to think outside conventional boundaries to deliver effective solutions.

Skilled at delivering clear, engaging presentations and conveying ideas effectively to diverse audiences.

Detail-oriented professional committed to upholding exceptional quality standards in all aspects of work, ensuring precision and excellence in deliverables.

Demonstrated ability to effectively engage and collaborate with diverse stakeholders across various levels of an organization. Proven capacity to build and maintain strong professional relationships, ensuring clear communication and alignment with stakeholders’ expectations. Experience in managing relationships to drive collaborative solutions and achieve mutually beneficial outcomes.

Proven capability to oversee and coordinate multiple projects and meet strict deadlines concurrently.

Qualifications

BA/BSc/HND , MBA/MSc/MA

Experience Required

7 - 10 years

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