The position requires the ability and willingness to travel domestically and internationally up to 25% per cent of the time.
Leads Safeguarding Investigations
Plans, conducts and manages internal investigations into alleged breaches of safeguarding policies and procedures.
Drafts and reviews Terms of Reference (TORs), interview documentation, and outcome reports.
Presents findings and recommendations to CHAI leadership, ensuring confidentiality is maintained.
Assists external investigations as needed, acting as a CHAI liaison and providing relevant information.
Safeguarding Expertise
Provides expert guidance and support to internal investigators, Global HR, Safety & Security, impacted staff and managers, and senior leadership.
Stays up-to-date on IASC’s 6 Core Principles and international best practices related to safeguarding, PSEAH (Preventing
Sexual Exploitation, Abuse and Harassment), and GBV (Gender Based Violence.
Complaint Handling & Monitoring
Supports CHAI’s complaint response mechanisms, including monitoring the third-party whistleblower hotline and responding to open complaints.
Ensures prompt and thorough investigation of reported concerns
Policy & Procedures
Maintains CHAI’s investigations procedures, collaborating with legal counsel to update them as needed for legal compliance.
Identifies trends and lessons learned from investigations to inform improvements in safeguarding policies, procedures, and strategies.
Case Management & Reporting
Regularly monitors ongoing incident reports and investigations within the organizational case management systems.
Ensures cases are closed promptly, escalating potential issues or risks for attention.
Utilizes databases to document investigations and generate management reports.
Bachelor’s degree with a minimum of 7 years of work experience, with at least 5 years dedicated to managing safeguarding policies and programming.
Strong investigation, research, and analytical skills.
In-depth knowledge and understanding of IASC’s 6 Core Principles and international standards related to safeguarding, PSEAH, and GBV.
Previous certifications and training in conducting investigations or related subjects.
Proven experience leading sensitive internal investigations, particularly those related to PSEAH.
Excellent written and spoken English (French language skills are a plus).
Ability to
Produce comprehensive and accurate investigation reports.
Analyze information objectively and make informed decisions.
Identify and utilize relevant evidence during investigations.
Manage and prioritize investigations for timely completion.
Share knowledge and deliver training effectively.
Desirable Skills
Experience using multimedia tools to create accessible information.
Knowledge of current best practices related to employment law and grievance procedures.
Experience working in the care, health, or voluntary sectors.
Familiarity with multi-disciplinary and multi-agency safeguarding settings.
Apply via :
careers-chai.icims.com
