Hotpoint Appliances Limited has an exciting career opportunity in the Retail Department. We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to excellent performance and participating in our growth strategy.
Reports to: Senior Project and Business Improvement Manager
Job Purpose
Responsible for conducting pre-installation site surveys at customer homes to assess requirements for AC installations.
Provide detailed reports for preparation of quotations.
Guiding customer on best possible options for installation of AC equipment.
Supervising and signing off on installations to ensure compliance with safety and quality standards.
Job Responsibility and Accountability
Conduct on-site surveys at customer locations to evaluate feasibility of AC installations.
Assess structural, electrical and plumbing requirements, as well as obstacles to installation.
Prepare technical reports and site assessments that support accurate quotation generation.
Liaise with the sales team to ensure accurate quotations and that customer expectations and specifications are met.
Coordinate with installation teams, ensuring work is completed according to the survey guidelines.
Supervise installations, ensuring work is in compliance with any safety regulations, and has been done to Hotpoint standards.
Maintain a record of surveys and installations, and any changes in scope that may have occurred in between.
Provide technical advice to customers regarding their installation options
Ensure minimal disruptions to customers during site visits and installation work.
Maintain strong working relationships with suppliers and contractors to ensure timely project execution.
Any other duties assigned by the supervisor.
Qualification
A Minimum qualification of a Diploma in Refrigeration and Air Conditioning or any other technical course.
Experience
At least 2 years’ experience in HVAC installation.
Good communication skills.
Able to generate the technical reports including site survey reports and invoices.
Proficient in relevant computer applications.
Key Skills:
Excellent Report writing skills.
Excellent interpersonal skills.
Excellent communication skills both verbal and written.
Good problem analysis and solving skills.
Computer skills.
Qualified candidates are encouraged to send their applications through careers@hotpoint.co.ke on or before 27th February 2025. Thank you
Apply via :
careers@hotpoint.co.ke