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Home Jobs Nairobi Professional Freelance Representative for Institutional Stove Sales

Professional Freelance Representative for Institutional Stove Sales

ITM Kenya Ltd  · Consulting

Full Time Nairobi
Nairobi
Deadline: 20 August 2026
Posted May 21, 2026

About the job

The Freelancer Sales Representative will focus on identifying prospective clients and cultivating new business opportunities. This role involves actively engaging with potential customers to generate leads and establish meaningful connections. Responsibilities include conducting market research, reaching out to prospects through various channels, and effectively communicating the value of products or services to drive sales growth. The ideal candidate will possess strong communication skills, a proactive approach, and a results-driven mindset to succeed in a dynamic sales environment. Prior experience in sales or business development is preferred, along with the ability to work independently and manage time efficiently.

Engage with prospective institutional clients to advocate for and distribute BURN Institutional Stoves, while maintaining strong customer relationships throughout the sales cycle.

We cultivate key relationships to drive sales conversion and maintain rigorous follow-up for repayment assurance.

The position is centered on accelerating pipeline development, cultivating high-quality leads, and

Our role entails facilitating the adoption of clean cooking solutions in institutional settings, including educational facilities, hospitality venues, and healthcare providers.

Operates and maintains various large-scale cooking equipment and facilities, ensuring compliance with health and safety regulations while efficiently producing meals for high-volume settings.

Responsibilities

Prospecting and lead generation involve identifying potential clients and cultivating interest in our products or services. This role requires a proactive approach to research, outreach, and engagement to qualify leads and convert them into opportunities for the sales team. Responsibilities include conducting market analysis, leveraging digital tools, and maintaining precise records of interactions to ensure efficient pipeline management. Candidates should possess strong communication skills, persistence, and a results-driven mindset to excel in this dynamic and fast-paced environment.

Proactively seek out and engage institutional customers within designated territories to establish meaningful business relationships.

Identify and engage with three to five promising prospects each day.

Perform field visits and customer engagement initiatives to promote awareness of BURN Institutional Stoves.

Ensure precise entry and timely submission of customer and prospect data into KOBE.

Verify that all lead data inputted into KOBE remains thorough, precise, and consistently refreshed.

Develop and sustain a robust sales pipeline while ensuring all customer data remains precise and up-to-date.

We are seeking a results-driven professional to enhance our sales conversion rates through strategic initiatives and client engagement. The ideal candidate will have a proven track record of closing deals, along with strong communication and negotiation skills. Responsibilities include identifying and pursuing new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to streamline the sales process. A bachelor’s degree in business, marketing, or a related field is required, and prior experience in sales or business development is essential. Proficiency in CRM tools and data analysis is a plus. The role demands a self-motivated individual who thrives in a fast-paced environment while maintaining a customer-centric approach.

To ensure at least 20% of qualified leads are successfully converted into sales.

Deliver detailed product demonstrations highlighting the advantages of BURN Institutional Stoves to potential customers.

Inform customers regarding potential cost reductions, fuel economy benefits, time efficiencies, and positive environmental outcomes.

Facilitate the seamless progression of customers through each stage of the sales cycle, from initial engagement to finalizing agreements.

Collaborate effectively with the installation team to facilitate customer onboarding, conduct site evaluations, and ensure seamless installation procedures.

Collaborate seamlessly with cross-functional teams to uphold exceptional customer service and guarantee on-time product or service delivery.

We are seeking a skilled professional to oversee and enhance our customer relationship management initiatives, ensuring seamless interactions and sustained satisfaction across all touchpoints. The ideal candidate will develop and implement strategic plans to foster customer loyalty, analyze data to identify trends and opportunities, and collaborate with cross-functional teams to deliver exceptional service. Responsibilities include managing customer databases, resolving escalated issues, and leveraging insights to drive improvements in customer experience and retention. A strong background in CRM tools, data analysis, and relationship-building is essential, along with excellent communication and problem-solving skills to maintain high levels of customer engagement.

Cultivate and sustain professional connections with clients and stakeholders to ensure effective communication and collaboration.

Maintain consistent communication with both potential and current clients to ensure ongoing engagement and satisfaction.

Promptly address and resolve customer concerns, escalating any issues that exceed the scope of standard procedures.

Diligent monitoring and management of loan repayments are essential responsibilities, ensuring timely collection and adherence to agreed-upon terms. This role involves tracking delinquent accounts, initiating contact with borrowers as needed, and documenting all interactions for compliance and reporting purposes. Proficiency in financial systems and strong communication skills are required to effectively negotiate repayment plans and resolve outstanding balances. The position plays a critical role in maintaining the institution’s financial stability by minimizing default risks and fostering positive borrower relationships.

Oversee the evaluation of customer repayment performance in scenarios involving Pago or financing arrangements.

Maintain a repayment efficiency rate of 100%.

Consistently monitor customer accounts to address any outstanding balances, ensuring prompt communication regarding payment statuses while delivering regular updates to management.

Designs and implements efficient pipelines to streamline data flow and reporting processes, ensuring accuracy, reliability, and timely delivery of insights. Collaborates with cross-functional teams to gather requirements, optimize workflows, and integrate data from multiple sources into cohesive, actionable reports. Monitors pipeline performance, troubleshoots issues, and implements improvements to enhance efficiency and scalability. Develops and maintains automated reporting systems, including dashboards and visualizations, to support data-driven decision-making across the organization.

Responsibilities include the daily management and updating of sales pipeline reports.

Prepare and submit daily and weekly activity reports to the Key Account Manager on a consistent basis.

Monitor customer trajectories from initial lead acquisition through conversion and extend support with comprehensive post-sales follow-up initiatives.

Market Intelligence professionals play a pivotal role in collecting, analyzing, and interpreting data to uncover key trends, competitive benchmarks, and market dynamics. They are responsible for monitoring industry developments, assessing competitive landscapes, and identifying emerging opportunities or threats to inform strategic decision-making. This role requires a strong analytical mindset, proficiency in data interpretation tools, and the ability to synthesize complex information into actionable insights. Excellent communication skills are essential for presenting findings to stakeholders and collaborating with cross-functional teams. A background in market research, business intelligence, or a related field is typically required, along with experience leveraging market intelligence tools and methodologies.

Conduct comprehensive research on competitors and market trends within designated territories.

Analyze customer requirements, assess market dynamics, and identify potential avenues for expansion to deliver strategic insights.

Requirements

Bachelor’s degree in a relevant field such as Computer Science, Engineering, or Mathematics is required. Proficiency in Python, Java, or C++ is essential. Experience with data structures, algorithms, and software development best practices is highly desirable. Strong problem-solving skills and the ability to work collaboratively in a team environment are necessary. Familiarity with databases, APIs, and cloud services is a plus. Excellent communication skills for conveying complex technical concepts to non-technical stakeholders are crucial.

A qualification in Sales, Marketing, Business Administration, or a closely related discipline is highly beneficial.

Exceptional proficiency in communication and negotiation is essential.

Demonstrates strong self-sufficiency in managing tasks and consistently achieves established performance objectives.

Proficiency in field sales, institutional sales, or clean energy solutions would be beneficial.

Proficiency in reporting and the ability to cultivate and maintain strong client relationships are essential.

Proficiency in performing on-site assessments and effectively interfacing with key institutional stakeholders in a polished and professional manner.

Desired Attributes

Results-driven and proactive, with a strong commitment to achieving measurable outcomes and driving success through individual initiative and accountability.

A strong commitment to ethical standards and professional conduct is essential.

Demonstrates exceptional ability to build and maintain professional relationships, fostering collaboration and expanding professional networks with ease.

Demonstrated proficiency in handling and prioritizing a diverse pipeline of prospects, along with executing timely and strategic follow-up actions to maintain engagement and drive conversion.

Qualifications

BA/BSc/HND , Diploma

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