This role will report to the Operations Manager and will work in close partnership with other team members of the small-grants team, as well as the wider Global SRH Team. The Operations Associate can be based in the United States or a CHAI program country in Africa, pending Country Director approval.
Responsibilities
Application and Grant Coordination
Support the day-to-day operations of the small-grants fund, including tracking deadlines, following-up with relevant stakeholders, storing applicant information and providing timely responses to inquiries and questions
Update tools with timely information regarding applicants’ and grantees’ status in the application and grant-life cycle
Coordinate the end-to-end grants and contracts processes with internal and external parties
Support the process of consolidating application feedback from reviewers and returning this to applicants for iteration
Systems and Tools
Support development and/or revision of applications, reporting materials and processes as required
Contribute ideas towards strengthening processes and creating efficiencies wherever possible
Proactively flag risks associated with processes, applicants or subgrantees
Support development of a knowledge management and best practices platform, systems, and tools
External Engagement
Manage the small-grants fund inbox ensuring all communications are adequately responded to
Participate in external stakeholder calls as needed in order to provide updates on applicants and grantees
Data Analysis and Dissemination
Support documentation and dissemination of successes and learnings arising from the COF
Analyze and synthesize key information for internal and external audiences
Collect and track outcomes of COF investments in order to support impact analyses and evidence generation
General
Communicate effectively in a matrixed work environment across various stakeholders
Other responsibilities as needed
Option to travel internationally 1-2 times per year
Qualifications
Bachelor’s degree with 3+ years work experience in an operations, contracts, finance or administration capacity
Excellent written and oral English communication skills, French a plus
Proficient in Microsoft Excel, Word and PowerPoint
Excellent diplomatic, relationship building, and interpersonal skills
Exceptional attention to detail
Exceptional organizational skills and ability to multi-task across various stakeholders
Practical project management acumen to keep projects on track
Ability to prioritize tasks and maintain deadlines in a remote work environment
Willingness to adapt to changing priorities and handle unexpected challenges
Critical thinking skills to improve processes and workflows
Ability to work independently and as part of a complex team effort
A strong desire to create positive change on a big scale and views operations work as directly linked to, and supportive of, the organization’s impact and vision
A deep sense of collegiality and eagerness to work with a remote, geographically dispersed team across multiple time zones
Strong commitment to principles of diversity, equity and inclusion
Previous experience in managing small-scale investments a plus
Previous experience working in reproductive health a plus
Apply via :
careers-chai.icims.com
